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1

T h u s ,

ca m e

to

th e

co n clu s io n

th a t

th e

d e s ig n e r

o f

n e w

s y s te m

m u s t

n o t

o n ly

b e

th e

i m p l e m e n t e r a n d f i r s t l a r g e -- s c a l e u s e r ; t h e d e s i g n e r s h o u l d a l s o w r i t e t h e f i r s t u s e r m a n u a l . T h e h a d s e p a r a tio n o f a n y o f th e s e in fo u r co m p o n e n ts w o u ld h a v e h u r t T E X s ig n ifica n tly . I f I w o u ld th e y

n o t p a r ticip a te d h a v e b e e n

fu lly

a ll th e s e I

a ctiv itie s , lite r a lly n e v e r h a v e

h u n d r e d s

o f im p r o v e m e n ts o r p e r ce iv e d

n e v e r

m a d e , b e ca u s e

w o u ld

th o u g h t o f th e m

w h y

w e r e im p o r ta n t. B u t a th e s y s te m ca n n o t b e s u cce s s fu l if it is is co m p le te a n d fa ir ly to o s tr o n g ly th e in flu e n ce d te s t b y a s in g le p e r s o n . a s p e o p le w ith O n ce m a n y

in itia l

d e s ig n

r o b u s t,

r e a l

b e g in s

d iffe r e n t v ie w p o in ts u n d e r ta k e th e ir o w n

e x p e r im e n ts .

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