Lean Enterprise Institute Announces 6 Lean Management Workshops for Indianapolis

The training sessions will help Lean Thinkers launch and sustain lean transformations in
manufacturing and nonmanufacturing processes.

Cambridge, Mass., April 8, 2010 -- The nonprofit Lean Enterprise Institute will run workshops
June 22-24, 2010, in Indianapolis on how to implement and sustain lean management methods in
manufacturing, service, and office processes.

The sessions, which will run from 8 a.m. to 4 p.m. at the Hyatt Regency Indianapolis, address
how to apply basic and more advanced lean concepts. The schedule of lean management
workshops is:

Tues., June 22
Key Concepts of Lean - Understanding the Toyota Production System (2 days)
Individuals and teams will gain a better understanding of the components and underlying
philosophy of lean, based on the Toyota Production System (TPS), and how the elements and
philosophy work together to create a Lean Enterprise.

Managing to Learn: The Use of the A3 Management Process (2 days)

Using lessons from the popular Managing to Learn book, you’ll learn how to write A3s and
respond as a mentor to the A3s of others. You’ll examine the different types and formats of A3
stories, the role of A3s in gaining alignment with stakeholders, and how A3s function as tools for
change management, general management, people development, and knowledge sharing. (Bring
an A3 or a real problem from work to tackle during exercises.)

Value-Stream Mapping for the Office and Service (1 day)

Learn how to apply value-stream mapping to administrative, professional, and transactional
activities. Through instruction, hands-on exercises, and case studies, you’ll learn how to
document and analyze a current-state map of nonproduction value streams, then design and
implement a future-state map.

Wed., June 23
Change Agent Skills for Lean Implementation Leaders (2 days)
Learn how the plan-do-check-act (PDCA) cycle serves as the basis for an effective change
management process for implementing an integrated lean operating system. You'll discover
techniques for proposing lean initiatives and building commitment by using influence,
negotiation, teaching, and the A3 report (or storyboard) as a way to present a logical business
case for lean changes.

Thurs., June 24
Lean Problem Solving (1 day)
Harness the DNA of successful, sustainable lean implementations by learning to apply the plan-
do-check-act (PDCA) problem solving method. PDCA problem solving can solve the vast
majority of your problems. It also teaches clear thinking, reinforces lean concepts, and engages
team members at all levels. You will also learn how to link problem solving to core management
systems to create a learning culture.

Optimizing Flow in Office and Service Processes

Take the next step after the “Value-Stream Mapping for Office and Service” workshop. Through
a simulated office kaizen event, you’ll develop a deeper understanding of how key lean concepts
of standard work, visual management, flow, and pull apply to information-intensive processes.
You’ll identify improvement opportunities, implement them, then measure the impact.

One-day workshops are $800. Two-day workshops are $1,600. Price includes tuition, all training
materials, breakfast, lunch, and snacks each day. Discounts are available for taking multiple
classes or sending multiple persons.

For complete details about content, instructors, discounts, and to register, go to

http://www.lean.org/workshops/workshopcalendar.cfm?cureventid=66, call 617- 871-2900, or
email registrar@lean.org .

Lean Community Resources

http://www.lean.org/WhoWeAre/why_join.cfm
Join LEI’s Lean Community at www.lean.org for access to case studies, webinars, weekly
newsletters, John Shook’s Lean Management column, Jim Womack’s thought-leading monthly
e-letter, and many other resources for your lean journey.

What is Lean?
http://www.lean.org/WhatsLean/
The terms lean manufacturing, lean production, or lean management refer to a complete
business system for organizing and managing product development, operations, suppliers,
customer relations, and the overall enterprise that requires less capital, material, space, time, and
human effort to produce products and services with fewer defects to precise customer desires,
compared with traditional modern management.

Lean Enterprise Institute

Lean Enterprise Institute, Inc., was founded in 1997 by management expert James P. Womack,
Ph.D., as a nonprofit research, education, publishing, and conference company with a mission to
advance lean thinking around the world. We teach courses, hold management seminars, write
and publish books and workbooks, and organize public and private conferences. We use the
surplus revenues from these activities to conduct research projects and support other lean
initiatives such as the Lean Education Academic Network, the Lean Global Network and the
Healthcare Value Leaders Network. Visit LEI at http://www.lean.org for more information.

Media: Chet Marchwinski, cmarchwinski@lean.org, (617) 871-2930