Problem

When following these steps to set up Synchronization using BlackBerry Desktop Manager: 1. 2. 3. 4. 5. 6. Select Synchronize > Configure Synch. Select the application you want to synchronize and click Setup. Select Microsoft Outlook as the application and click Next. Select Two way sync and click Next. Select Default Outlook Profile and click Next. Click on the Finish button.

Clicking on the Finish button in step 6 resulted in the following error: Cannot find table in system file

Cause
The error occurred after upgrading from BlackBerry Desktop Manager 4.2.2 to version 4.3. The upgrade failed to remove the Connectors folder in C:\Program Files\Research In Motion\BlackBerry\Connectors. As a result, the old Microsoft Outlook desktop applications are registered with BlackBerry Desktop Manager 4.3.

Resolution
If the Connectors folder is still present in C\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector, follow these steps: 1. Unregister the old Microsoft Outlook connector ilxolkCompanion.fil. 1. Open the command prompt. 2. Navigate to C:\Program Files\Research In Motion\BlackBerry\Connectors\MS Outlook Connector. 3. Type in the command regsvr32 -u ilxolkCompanion.fil. 4. In Desktop Manager, Microsoft Outlook will no longer be listed as an available desktop application. 2. Register the most current Microsoft Outlook connector. 1. Navigate to C:\Program Files\Research In Motion\BlackBerry\IS71 Connectors\MS Outlook Connector. 2. Type in the command regsvr32 msoutlookconnector.fil. 3. In Desktop Manager, Microsoft Outlook will now be registered as an available desktop application.

Once these steps have been completed, configure synchronization again.