5421 Mississippi Highway 35

Carrollton, Mississippi 38917

(662) 466-3388

Hope Nunley
Technical Skills/Proficiencies
More than 10 years experience in customer service and support with recognized strengths in account maintenance, bookkeeping, problem-solving, trouble-shooting, and staff support. Excellent working knowledge using Microsoft Excel, WordPerfect, Microsoft Word, and Outlook. Ability to train and motivate coworkers. Mississippi Division of Medicaid Greenwood, Mississippi

Experience
April 2008 - Present Medicaid Specialist Responsibilities include Medicaid eligibility determination caseload for a designated territory within our region, processing applications and verifying information provided by recipients under the Medicaid programs to determine compliance with State and Federal laws, rules and regulations, make determination of an applicant's eligibility based upon established criteria. Clark Insurance Agency Greenwood, Mississippi

March 2003 -April 2008 Insurance Agent

Duties were answering telephones in a timely and professional manner, processing auto, home, and insurance bond applications according to individual company's policy and procedures within the states applicable. August 1996- December 1998

Education
Mississippi Delta Community Moorhead, Mississippi College Business Administration/Accounting Holmes Community College Grenada, Mississippi Business Administration/Accounting Nursing

August 2004- May 2005