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Gems Sap SRM Ros Userguide 1 2
Gems Sap SRM Ros Userguide 1 2
Gems Sap SRM Ros Userguide 1 2
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1. How to Register
Registration of Supplier can be done via TM Corporate website: http://www.tm.com.my/CONNECTING-YOUR-BUSINESS/DOINGhttp://www.tm.com.my/CONNECTING-YOUR-BUSINESS/DOINGBUSINESS/GEMS_SRM/Pages/GEMS_SRM.aspx
3. General Rules
3.1. The following entities are allowed to register as a TM supplier: 3.1.1. Sole Proprietorships 3.1.2. Registered Consortiums 3.1.3. Partnerships 3.1.4. Enterprises 3.1.5. Companies (Private & Public Limited) that are registered with the Companies Commission of Malaysia (SSM) 3.1.6. Government Agencies 3.1.7. Non-Governmental Organisations (NGO) 3.1.8. Local Councils 3.1.9. Professional Firms / Bodies i.e. Legal Firms, Accountants & Engineers. 3.1.10. Universities 3.1.11. Foreign Registered Companies
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3.2. The minimum paid-up capital for Private Limited and Limited companies must be at least RM10,000.00. 3.3. Companies must obtain valid licenses for each category of work applied and provide copies as attachments during submission. 3.4. Suppliers must ensure that the following conditions are met: 3.4.1. 3.4.2. 3.4.3. 3.4.4. 3.4.5. The industrial sector registered is different from the industrial sector already approved by TM. Related companies are not allowed to register in the same industrial sector /sub-industrial sector. Two (2) or more different companies doing the same activity in the same premise is not allowed to register under the same industrial sector. One same equity owner in two (2) or more companies is not allowed to register in the same industrial sector. Two (2) or more companies that have the same Owner, Director or Management is not allowed to register in the same industrial sector.
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4.2.5.6. Board of Engineers Malaysia 4.2.5.7. Printing Machine License 4.2.6. Documents and certificates of registry with Bumiputera status from: 4.2.6.1. Ministry of Finance Malaysia (MOF) 4.2.6.2. Contractor Services Centre (PKK) 4.2.7. Latest Bank Account Statement 4.2.8. Latest Employees Provident Fund of Malaysia (EPF) Statement 4.2.9. Latest Social Security Organization (SOCSO) Statement 4.2.10. TM Vendor Registration Certificate with valid registration period (if any) 4.2.11. Payment Receipt for Registration Fees from TM Point 4.3. Additional Mandatory Documents for Private Limited and Public Listed Companies 4.3.1. 4.3.2. 4.3.3. 4.3.4. 4.3.5. 4.3.6. 4.3.7. 4.3.8. Form 9 - Company Corporation 's Certificate from the Companies Commission of Malaysia (SSM) * Form 13 - Certificate Of Incorporation On Change Of Name Of Company from the Companies Commission of Malaysia (SSM) * Form 24 Return of Allotment of Shares * Form 32A Transfer of Shares (if any) * Form 49 Latest Particulars of Directors, Managers & Secretaries * Form of Annual Return of Company having a Share Capital for two (2) consecutive years * Audited Account for the last Financial Year Latest Audited Company Annual Reports
4.4. Additional Mandatory Documents for Enterprise Sole Proprietorship or Enterprise, Partnership 4.4.1. 4.4.2. 4.4.3. 4.4.4. 4.4.5. 4.4.6. Form D Company Registration Certificate from the Companies Commission of Malaysia (SSM) * Business Information & Current Owner or from the Companies Commission of Malaysia (SSM) * Company Renewal of Registration Certificate (Form E) from the Companies Commission of Malaysia (SSM) * Certificate of Registration under The Business Names Ordinance for Sarawak or Form B under Commercial License Ordinance 1948 for Sabah Income Statement & Balance Sheet for the last Financial Year
Note: Scanned documents must be duly verified by the Companys authorized * personnel or certified true copy by the authorized party Print Checklist
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5. E-Mail Addresses
5.1. Suppliers shall ensure that ALL official corporate e-mail contacts are confirmed and validated. This is crucial as the corporate email addresses will play the following functions when the new SRM system goes live in 2010 for: 5.1.1. Issuance of a user ID (identification) and password. Please note the criticality in ensuring that this email address belongs to an authorised member of your organization who will later be submitting the application to TM, for creation of new user ID(s) for your organization. User IDs created for your company will give authorization to your staff to update your company data, enter tender response, participate in live auction; and Email notification as a reminder to you 3 months prior to the expiry of your registration; and Email notification to alert you that a PO has been issued to you via SRM Portal for your action; and Email invitations to participate in new bids or auctions
6. Reminders
6.1. Suppliers shall undertake and warrant that all data and information submitted during the application are factual and correct. Falsified or fraudulent information or documents will result in rejection of application or in the case where approval has been granted, will result in immediate cancellation.
7. Enquiries
For any enquiries please contact: SRM Helpdesk Telekom Malaysia Berhad 3rd Floor TM Annexe 2 No.1 Jalan Pantai Jaya Off Jalan Pantai Baru 59200 Kuala Lumpur Malaysia Tel: 03 7711 7700 Fax: 03 2240 0509 E-mail: srm@tm.com.my (Kindly indicate SRM Enquiry on the subject title)
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8. Product Category
8.1. Suppliers may select as many Product Categories / Work Classification - Kod Bidang related to the area of expertise. There are no limitations as long as the Product Categories applied commensurate with supply and work experience. 8.2. Certificates from Contractor Services Centre (PKK), Construction Industry Development Board Malaysia (CIDB) and / or Ministry of Finance (MOF) relevant to the Product Categories selected are to be included during submission as supporting documents. ppendix. 8.3. The full list of Product Categories is as per Appendix
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Click on the link: Registration of Suppliers Then select: Suppliers Online Registration You will be directed to the ROS welcome message as below:
You will then see the Supplier Registration Form, which is divided into 10 sections:
Click at the right most check box to expand each of the sections as shown by the arrow:
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By clicking on the Address Data check box, the section is expanded as shown below:
Below are detailed descriptions of each of the 10 sections on the form: Section 1: Company Details Section Section 2: Address Data Section 3: Payment Detail Section 4: Vendor Profile Section 5: Company Type Section 6: Management & Shareholder Info Section 7: Additional Info Section 8: Product Categories Section 9: Attachment Section 10: Data Privacy Statement
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The ROC / ROB / ROS / IC Number should not include any special characters i.e. dash (-) and / or space ( ). Use only alphanumeric characters.
Example:
Example:
1
E-mail address & company website should be in small cases. Telephone & Fax number format should be: [Country code] [space] [Area code] [space] [Phone number] Ensure that the Region selected is the same as per the [Area Code] for Telephone & Fax Number.
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Example:
2 3
4 2
For Sabah & Sarawak region, fill in the Telephone & Fax number format as below:
Example:
3
Search for your companys Bank Key by clicking on the search box in each column. You can use the filter field to key in the name of the Bank Branch youre searching for i.e. PETALING JAYA
Example:
5
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Alternatively, you may search partial entries by keying-in asterisk * i.e. BANGSAR* *
Example:
Or *JAYA
Example:
Or *KUL* *
Example:
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If you have not found the Bank youre searching for, key in the generic Bank Key ZZZZ99999 with Country Code MY
Example:
Section 4: Vendor Profile Enter information about your company. System required fields are fields marked with asterisk *. However, we do request that you complete all fields.
Ensure that the percentage (%) for Company Status is equivalent to 100% in total.
Example:
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Shareholder Section 6: Management & Shareholder Info Ensure that the percentage (%) for Shareholder Information is equivalent to 100% in total.
7
Example:
For public listed company, you have the option to enter Public in the Name column & the percentage (%) of share.
Example:
Additional Section 7: Additional Info Enter information about your company. System required fields are fields marked with asterisk *. However, we do request that you complete all fields.
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Section 8: Product Categories You are given the choice to select as many Product Categories / Work Classification - Kod Bidang related to your companys area of expertise. However, please ensure that the necessary certifications are attached. The Main Categories are displayed in the Product Categories list.
8
Click on the plus sign next to the Category to display specific sub-categories within that group.
Example:
Select one or more sub-categories to register for the specific Product Category.
Example:
9
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Section 9: Attachment The Attachment section allows you to attach softcopies of supporting documents. The maximum size allowed for all attachments is 10MB with a limit of 1MB per file. Types of files allowed are .pdf, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .png, .bmp, .jpg, .jpeg, .jpe, .jfif, .tif, .ico. .gif, .tif, .tiff, .png and .ico
Example:
To attach files, click on the Browse button, select the files to upload and then click the Upload button. Once the files are uploaded, it will be updated in the attachments table.
Example:
Section 10: Data Privacy Statement Once all the fields have been filled, you can only proceed to the next step after you validate the Data Privacy Statement. Validation is signified by ticking Yes, I have read the data privacy statement and accept the terms.
Example:
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Note: The system will display any error messages at the top of the screen. Click on or scroll up to view the error messages.
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10. Guideline for Supplier Self Service (SUS) Welcome aboard as a family of TMs Supplier Relationship Management! The following guideline will assist you in managing your information and online details via our SUS (Supplier Self-Service) system. Among the areas covered in this Supplier On-Boarding Kit are: o Supplier Self-Service First Time Login o View Suppliers Certificate of Registration o Suppliers Company Own Data Maintenance o Suppliers Product Category Maintenance
10.1.
The registration of Supplier that has been approved shall use this procedure to login at first time at TM Supplier Self-Service portal. This procedure is valid for the person who registered the company to become TM Supplier via online. The Supplier shall perform this procedure when receiving e-mails for user ID and password. Supplier will be receiving e-mails from TM SRM (srm@tm.com.my) with subjects TM SRM Registration: Successful Registered Supplier and TM SRM Registration: Password. The first e-mail will contain the login ID and the second e-mail will contain the password. You are now ready to start. 1. Start the task using the menu path. TM Corporate Website
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2. Click
under GEMS Supplier Relationship Management (SRM) 3. Click section. You will be directed to the Self-Registration page. SelfSelf-Registration Self-Registration
4. Enter User ID as per e-mail TM SRM Registration: Successful Registered Supplier. Example: ECCA4B92861 5. Enter password as per e-mail TM SRM Registration: Password. Example: mRXLuXyW 6. Click . You will be directed to Self Registration page. Registration
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Self Registration
7. Complete all the details required in the Self registration page Field Name *User Name Description Fill in your User Name You can create your new User Name. Name here. Example: *Password ADMIN23
Fill in your Password You can create your new Password Password. here. Example: 123456
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Description Retype the password again to Confirm Password Password. Example: 123456 Choose the Title in FormOfAddr FormOfAddr. Example: Mr Fill in your First Name Name. Example: Ahmad Fill in your Last Name Name. Example: Adli Fill in your companys authorized business E-Mail Address Address. Example: enjoy.mysap@gmail.com Choose the Country Country. Example: Example: Malaysia
*Last Name
Telephone
Fill in your Telephone number. Please ensure that the code and telephone number are filled without any space or dash -. Example: 0366666666
Fax
Fill in your companys Fax number. Please follow the format, country code followed by local code and phone number. Example: 60 03 7777777
Department
Yes, I have read the data privacy statement and accept the
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Confirmation page
11. You will be redirected to the SUS Portal login page for you to login to SUS (Supplier Self-Service) Portal. Self-Service) TM SRM SUS (Supplier Self-Service) Portal
12. Enter new User ID that has just been created. Example: ADMIN123 13. Enter password. Example: 123456 14. Click .
15. In the cases where you received an alert message Password has expired, you need to change the password at the SUS Portal login page.
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16. Enter Old Password just created. Example: 17. Enter the New Password. Example:
123456
welcome1
18. Re-enter the same password in Confirm Password. Example: welcome1 19. Click SUS Page . You will be directed to SUS page.
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10.2.
The Supplier shall use this procedure to view and print Supplier Certificate of Registration. In order to view and print the Certificate of Registration, the Supplier has to install Adobe Acrobat Reader. Below are the steps to start the procedure: 1. Start the task using the menu path. TM Website
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4. Enter your User ID. Example: ADMIN123 5. Enter password. Example: 123456 6. Click SUS Page . You will be directed to SUS Page.
7. Click
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8. Click
9. You have completed this task and can view supplier certificate of registration. You may also print the certificate.
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10.3.
The Supplier shall use this procedure to update company information via Supplier self-service portal. The supplier shall perform this procedure when company information has been changed or updated. The supplier must have supporting documents for all the changes of information for TMs approval. To start, suppliers should follow the following steps: 1. Start the task using the menu path. TM Website
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4. Enter your User ID. Example: ADMIN123 5. Enter password. Example: 123456 6. Click SUS Page . You will be directed to SUS Page.
7. Click
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. 13. Click .
17. Click
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10.4.
The Supplier shall use this procedure to add new product category. This procedure is performed when the supplier has new product that can be offered to TM. As a prerequisite, the supplier is required to prepare all supporting and relevant documents for all additional Product Category introduced to TM. To start, suppliers should follow the following steps: 1. Start the task using the menu path. TM Website
. .
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4. Enter your User ID. Example: adminsmart 5. Enter password. Example: ******** 6. Click . You will be directed to SUS Page.
8. In
, click
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9. Click at the box as shown in the circle above. Additional Company Data
The following pop up screen will appear. Enter your new product category under the Category Description, example: *network* 10. Click .
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13. Enter the description of Vendor Notes in Vendor Notes, for example, My Company has new product to offer. 14. Click 15. Click Additional Company Data . .
18. Click
19. You have completed this task. You have added new product category for approval.
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CATEGORIES
SUBSUB-CATEGORIES TOWER CONSTRUCTION WASTE DISPOSAL SERVICES ANSWERING MACHINES AUTODIALERS CENTREX PHONE CORDLESS PHONE CPE NETWORK TERMINAL CUSTOMER PREMISE EQUIPMENT CPE FEATURED PHONE FIXED PHONES IP PHONE / VOIP MOBILE PHONES PABX PAY PHONES SPEAKER PHONE TELEPHONE ACCESSORIES COMPUTER ACCESSORIES COMPUTER EQUIPMENT COMPUTER HARDWARE MAINTENANCE COMPUTER PRINTERS COMPUTER SERVERS DESKTOP COMPUTERS MEDIA STORAGE DEVICE NOTEBOOK COMPUTERS PDA ACCESS WIRELINE SERVICES DIGITAL CROSS CONNECT DXC SERVICES DIGITAL DATA NETWORK DDN SERVICES DLC SERVICES DWDM SERVICES ENGINEERING TESTING SERVICES GPON (FTTH) ACTIVE SERVICES IP CORE NETWORK SERVICES
43191505 43221507 43191616 43191512 43222815 43191500 43191507 43191504 43191511 43191501 43222805 43191503 43191515 43222900
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CATEGORIES
UNSPSC CODE 83112203 83112601A 83112400B 83121604 83112400C 83111900 83111602 83112502 83111800 83112606
SUBSUB-CATEGORIES METRO-E SERVICES MSAN SERVICES NGN NETWORK SERVICES NMS/DATA COMMUNICATION SERVICES OTHER SWITCHING SERVICES RADIO SERVICES SATELLITE/MICROWAVE NETWORK SERVICES TRANSMISSION CORE/SDH SERVICES TV BROADCASTING SERVICES WIRELESS CORE SERVICES BROADBAND AGGREGATORS BRAS DIGITAL CROSS CONNECTS DXC DIGITAL DATA NETWORK DDN DIGITAL LOOP CARRIER DLC DISTRIBUTION FRAMES MDF/SDF DWDM EQUIPMENT GPON (FTTH ACTIVE) IMS, IP AND LI SERVER IP TELEPHONE AND SOFTWARE LAN AND WAN EQUIPMENT MODEMS MULTISERVICES SWITCH MSAN NETWORK AND CPE ROUTERS NETWORK GATEWAY / TRUNK NETWORK MANAGEMENT NMS/EMS NETWORK SECURITY EQUIPMENT NETWORK SWITCH AND METRO-E OPTICAL CROSS CONNECTS OXC SDH TELECOM EQUIPMENT SOFTSWITCH TDM (PDH/MUX) WIRELESS ACCESS EQUIPMENT
43222632 43222623 43222638 43222803 43222818 43221807 43222637 43222636 43222639 43222600 43222628 43222620 43222609 43222605 43222634 43222500 43222612 43222624 43221808 43222621 43222822 43221705
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CATEGORIES
SUBSUB-CATEGORIES WIRELESS ACCESS POINT WIRELESS CORE EQUIPMENT XDSL EQUIPMENT AUTO-RESET SWITCH ELECTRIC SWITCH BOARD ELECTRICAL AND LIGHTING SERVICES ELECTRICAL EQUIPMENT AND PART ELECTRICAL HARDWARE LIGHTNING AND EARTHING PROTECTION LIGHTNING AND EARTHING SERVICES POWER TERMINAL BOX ADVERTISING AGENCY SERVICES ADVERTISING SERVICE AERIAL ADVERTISING BILLBOARD ADVERTISNG BROCHURE ADVERTISING ENTERTAINMENT SERVICES EVENT MANAGEMENT SERVICES NEWSPAPER ADVERTISNG PHOTOGRAPHIC SERVICES POSTER ADVERTISING PRINTING ADVERTISING PROMOTIONAL MATERIAL AND BROCHURE PROMOTIONAL MERCHANDISE RADIO ADVERTISING SIGNAGE SPONSORSHIP EVENT OR ARTIST TV ADVERTISING FIRE FIGHTING EQUIPMENT FIRE PROTECTION FIRE PROTECTION MAINTENANCE DIESEL FUEL GASOLINE OR PETROL
82101800 82100000 82101700 82101501 82101505 90150000 80141607 82101504 82130000 82101502 82101500 55101515 80141605 82101601 55121700 80141609 82101602
FIRE PROTECTION
FUEL
15101505 15101506
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CATEGORIES
SUBSUB-CATEGORIES
BANQUET AND CATERING SERVICES HOTEL AND MEETING SERVICES CONTENT PROVIDER / ASP DATA SERVICES INTERNET SERVICE PROVIDER (ISP) SERVICES INTERNET SERVICES LAN MAINTENANCE WAN MAINTENANCE CORPORATE MAILING POSTAL AND COURIER LIFT AND ESCALATOR PART MATERIAL HANDLING EQUIPMENT MATERIAL HANDLING SERVICES COPIER LEASING/RENTAL OFFICE AND FACILITY RENTAL PC LEASING/RENTAL ROUTER LEASING/RENTAL OFFICE FURNITURE OFFICE EQUIPMENT OFFICE EQUIPMENT MAINTENANCE PHOTOCOPY MACHINE PROJECTORS AND SUPPLIES FOLDERS AND BINDERS MAIL SUPPLIES / ENVELOPE OFFICE SUPPLIES PHOTOCOPYING SERVICES TONER AND CARTRIDGE MOBILE PHONE STARTER KITS PREPAID CARD SERVICES RECHARGE CARD CALENDARS
MAILING SERVICES
78102201 78102200
PRINTING
44112002
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CATEGORIES
SUBSUB-CATEGORIES DIARIES OR REFILLS GREETING CARDS MAGAZINES PRINTED FORMS PRINTED PUBLICATIONS PRINTING AND WRITING PAPER BILLING SERVICES BUSINESS AND MANAGEMENT CONSULTATION DEBT COLLECTION SERVICES EMPLOYEE LEASING FINANCE AND INSURANCE SERVICES HEALTHCARE SERVICES HOSTING SERVICES INTERIOR DESIGN SERVICES IT CONSULTATION SERVICES LANDSCAPING SERVICES MARKET RESEARCH SERVICES PACKAGING SERVICES PROJECT MANAGEMENT SERVICES PROPERTY MANAGEMENT SERVICES RESEARCH CONSULTANCY SALES PROMOTION SERVICES STANDARDIZATION SERVICES TRAINING SERVICES SCRAP / RECYCLE SERVICES PANTRY SUPPLIES ARMORED CAR SERVICES DETECTION / CCTV SYSTEM GUARD / PATROL SERVICE PERSONAL PROTECTION EQUIPMENT PPE SECURITY ACCESS SYSTEM
84111506 80101500 84101704 80111600 84000000 85000000 83121600 72153600 80101507 72102902 80141500 73151600 80101600 80161601 81000000 80141601 80101703 86101800
RECYCLE AND SCRAP SERVICES REFRESHMENT, PANTRY AND CATERING SECURITY SYSTEM AND SERVICES
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CATEGORIES
SUBSUB-CATEGORIES SECURITY SYSTEM SERVICES SURVEILLANCE EQUIPMENT BUSINESS FUNCTION SOFTWARE CONTENT MANAGEMENT SOFTWARE FINANCE AND ERP SOFTWARE NETWORK MANAGEMENT SOFTWARE NETWORKING SOFTWARE SECURITY SOFTWARE SOFTWARE SOFTWARE MAINTENANCE AND LICENSE FAULT RESTORATION JKH / KKH MINI JKH SUPPORT AND PREVENTIVE MAINTENANCE TECHNICAL SUPPORT OR HELP DESK SERVICES TELEPHONE INSTALLATION VOICE AND DATA WIRING ACCESS OUTDOOR CABINET AERIAL COPPER CABLE CLOSURE JOINTING OFC COAXIAL CABLE CONNECTOR OFC COPPER CABLE ACCESSORIES COPPER WIRE, STP, UTP DROP WIRE ELECTRIC CABLE AND PART FIBER CORDS FIBER DISTRIBUTION CABINET FIBER DISTRIBUTION FRAME FDF FIBER DISTRIBUTION POINT FIBER OPTIC CABLE FIBER TERMINATION BOX
39121335 26121608 26121705A 26121606 26121705D 26121630 26121517 26121544 26121600 26121705C 26121705G 26121705H 26121705E 26121607 26121705B
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CATEGORIES
UNSPSC CODE 26121613 26121634 40151604 26121614 39121452 30121605 30103608 30231600 26121615 40141900 26121705F
SUBSUB-CATEGORIES FOAM SKIN CABLE FULLY FILLED CABLE GAS COMPRESSORS CPGA INTERNAL BUILDING CABLE JOINTING MATERIAL MANHOLE COVER AND ACCESSORIES POLES AND ACCESSORIES PORTABLE CABIN POWER CABLE PVC PIPE AND ACCESSORIES SPLITTER OFC CALIBRATION SERVICE TOOLS AND TEST GEAR AIR CARGO TRANSPORT CUSTOM AND TAX SERVICES FREIGHT FORWARD SERVICES INTERNATIONAL AIR TRANSPORT INTERNATIONAL VESSEL TRANSPORT LOCAL AIR TRANSPORT LOCAL VESSEL TRANSPORT MARINE CARGO TRANSPORT RELOCATION SERVICES ROAD CARGO TRANSPORT TRANSPORT SERVICES TAILORING SERVICES TSHIRTS UNIFORM ACCESSORIES UNIFORM MATERIAL UNIFORMS OIL/FLUID CHANGE SERVICES VEHICLE INSPECTION SERVICES VEHICLE PAINTING SERVICES
81141504 41110000 78101500 78141800 78141501 78101502 78101702 78101501 78101701 78101700 78101804 78101800 78140000
UNIFORM
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CATEGORIES
SUBSUB-CATEGORIES VEHICLE PARTS VEHICLE REPAIR AND MAINTENANCE VEHICLE LEASING VEHICLE RENTAL DOCUMENT STORAGE SERVICES WAREHOUSE STORAGE
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Additional Mandatory Documents for Private Limited and Public Listed Companies 1. Form 9 - Company Corporation 's Certificate from the Companies Commission of Malaysia (SSM) * 2. Form 13 - Certificate Of Incorporation On Change Of Name Of Company from the Companies Commission of Malaysia (SSM) * 3. Form 24 Return of Allotment of Shares * 4. Form 32A Transfer of Shares (if any) * 5. Form 49 Latest Particulars of Directors, Managers & Secretaries * 6. Form of Annual Return of Company having a Share Capital for two (2) consecutive years * 7. Audited Account for the last Financial Year 8. Latest Audited Company Annual Reports
Enterprise, Additional Mandatory Documents for Enterprise Sole Proprietorship or Partnership 1. Form D Company Registration Certificate from the Companies Commission of Malaysia (SSM) * 2. Business Information & Current Owner or from the Companies Commission of Malaysia (SSM) * 3. Company Renewal of Registration Certificate (Form E) from the Companies Commission of Malaysia (SSM) * 4. Certificate of Registration under The Business Names Ordinance for Sarawak or 5. Form B under Commercial License Ordinance 1948 for Sabah 6. Income Statement & Balance Sheet for the last Financial Year
Note: Scanned documents must be duly verified by the Companys authorized personnel * or certified true copy by the authorized party
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