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AgInquirer Data Seet - USA
AgInquirer Data Seet - USA
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agInquirer
MEDICAL INFORMATION MANAGEMENT
Key benets
Improves quality, consistency and speed of responses and information distribution Increases operational efciency, productivity and cost reduction Reduces risk of liability through the dissemination of more accurate, authorized and consistent information Automates inquiry response generation with pre-built templates and FAQs Delivers powerful and personalized dashboard based on user roles Facilitates compliance and adherence to regulations Allows full lifecycle tracking of safety and product complaint-related inquiries Builds a structured knowledge base and history of inquiries and responses Provides comprehensive management reports, trending and performance metrics
Medical information departments are being overwhelmed with inquiries from consumers and healthcare professionals on a broad range of subjects, including dosage levels, potential effects of drug combinations, reactions/adverse events, off-label usage, and self-medication. It is essential that responses to these inquiries are provided in a consistent, accurate and efcient manner to minimize risk to patients and the legal liability of the manufacturer.
www.arisglobal.com
agInquirer
MEDICAL INFORMATION MANAGEMENT
Seamless integration
A Web-based system, agInquirer can be seamlessly integrated with other applications. These include call centers, safety systems for the transmission of potential adverse event reports, complaint systems and Documentum for the storage of product literature and responses. Access to online medical information library databases such as MEDLINE and Embase is also provided to assist in proactive literature searching and for the preparation of responses.
agInquirer manages the full medical information request and response lifecycle, including passing requests to other departments and systems, and notifying individuals of actions needed. This eliminates redundant processes and streamlines interdepartmental information ow, eliminating any delays or loss of critical information due to manual processes. agInquirer helps life science organizations improve customer service levels and streamline business processes, while becoming more compliant, efcient and productive, with increased legal protection.
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