Igli Shani Rruga Jordan Misja Tirana, Albania January 16, 2011 "Terre des hommes" Mission Rruga

Donika Kastrioti Vila 9/1 Tirana Albania

I am writing in response to your www.njoftime.com advertisement for a part time Communications and IT Support Officer. As my resume indicates, I have worked in IT support and computer services for more than three years, so you wont have to go to great time-expense training me. Self-motivation, responsibility and technician background for , and thats exactly what Ill deliver when you hire me. In addition, I have learned how to deal with a wide variety of people and variety of PC/Network problems. In every case, I assess their needs and solve the problems in the most effectively way. The vast majority of my customers have walked away content. More importantly, they have returned to do business with me again. If youre looking for an experienced IT to provide efficient service, youve found one. Should you require any additional information, I can be contacted at (+355) 693400397, or by e-mail: igli_shani@hotmail.com. Thank you for this opportunity to discuss my qualifications. Sincerely,

Igli Shani