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  • Effective Communication Final

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    Balasubramanian Vaikuntam
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    Effective communication involves using language appropriate to others' understanding, ensuring the intended information is received, and developing open and honest relationships. Key communication skills include clarity, expression, listening pace, and listening actively by focusing on the speaker, advancing the conversation appropriately, and summarizing their key points. Barriers to communication can include insensitivity, insufficient skills or knowledge, information overload, emotional interference, conflicting messages, lack of interest, knowledge, skills, distractions, or feedback.

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    Effective communication involves using language appropriate to others' understanding, ensuring the intended information is received, and developing open and honest relationships. Key communication skills include clarity, expression, listening pace, and listening actively by focusing on the speaker, advancing the conversation appropriately, and summarizing their key points. Barriers to communication can include insensitivity, insufficient skills or knowledge, information overload, emotional interference, conflicting messages, lack of interest, knowledge, skills, distractions, or feedback.

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    12 views6 pages

    Effective Communication Final

    Uploaded by

    Balasubramanian Vaikuntam
    Effective communication involves using language appropriate to others' understanding, ensuring the intended information is received, and developing open and honest relationships. Key communication skills include clarity, expression, listening pace, and listening actively by focusing on the speaker, advancing the conversation appropriately, and summarizing their key points. Barriers to communication can include insensitivity, insufficient skills or knowledge, information overload, emotional interference, conflicting messages, lack of interest, knowledge, skills, distractions, or feedback.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
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    of 6

    Effective Communication: What is It?

    Effective communication may be defined as:


    Using language that is appropriate to others' levels of understanding. Making sure others receive the information or knowledge intended. Developing relationships with others. Talking with others in a way that facilitates openness, honesty and cooperation. Providing feedback.

    Key Communication Skills

    Clarity Expression Pace Listening

    Listening
    Listening is the most important speech skill of all; its also the skill which is practiced
    the least. To listen actively, you need to change from being a passive target to being a contributor to the communication

    Key Communication Skills


    3 Techniques for Active Listening Set the Stage. Stop what youre doing, turn to face the speaker and make eye contact. Appropriate Advancement. Make appropriate comments that advance the conversation. Summarizing. Show the speaker youve been paying attention by summarizing the speakers key points.

    Barriers to Communication
    1. 2. 3. 4. 5. 6. 7. Lack of Sensitivity to Receiver Lack of Basic Communication Skills Insufficient Knowledge of the Subject Information Overload Emotional Interference Conflicting Message Channel Barriers

    Barriers to Communication
    1. 2. 3. 4. 5. 6. 7. Lack of Interest Lack of Knowledge Lack of Communication Skills Emotional Distractions Physical Distractions No provision for feedback Inadequate Feedback

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