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Foundations of Information Systems in Business: Mcgraw-Hill/Irwin
Foundations of Information Systems in Business: Mcgraw-Hill/Irwin
Foundations of Information Systems in Business: Mcgraw-Hill/Irwin
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Foundations of Information Systems in Business
McGraw-Hill/Irwin
Foundation Concepts
Why study information systems and information technology?
Vital component of successful businesses Helps businesses expand and compete Improves efficiency and effectiveness of business processes Facilitates managerial decision making and workgroup collaboration
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What is a System?
A set of interrelated components With a clearly defined boundary Working together To achieve a common set of objectives
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This system
Stores, retrieves, transforms, and disseminates information in an organization
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Information Technologies
Information Technologies
Hardware Software Networking Data management
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Roles of IS in Business
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What is E-Business?
Using Internet technologies to empower
Business processes Electronic commerce Collaboration within a company Collaboration with customers, suppliers, and other business stakeholders
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E-Business Use
Reengineering
Re-engineer Internal business processes
Electronic commerce
Buying, selling, marketing, and servicing of products and services over networks
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Online Processing
Process transactions immediately Example: a bank processes an ATM withdrawal immediately
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Developing IS Solutions
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Advanced Applications of IT
Customer relationship management Human resources management Business intelligence systems
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What is a System?
A system is
A set of interrelated components With a clearly defined boundary Working together To achieve a common set of objectives By accepting inputs and producing outputs In an organized transformation process
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Processing
Transformation process that converts input into output
Output
Transferring transformed elements to their ultimate destination
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A Business as a System
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Components of an IS
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Hardware Resources
Machines Media
Software Resources
Programs Procedures
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Network Resources
Communications media, communications processors, network access and control software
Information Resources
Management reports and business documents using text and graphics displays, audio responses, and paper forms
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Examples:
Sales data is names, quantities, and dollar amounts Sales information is amount of sales by product type, sales territory, or salesperson
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