www.irctc.co.

in
Ramneek Kaur Gill Ekamra Shridev Somya Ranjan Sahoo

IRCTC Overview
Indian Railway Catering and Tourism Corporation is a

subsidiary of the Indian Railways that handles the catering,

tourism and online ticketing operations of the railways.

Inceptioned-3rd Aug 2002 IRCTC's highest ever per day booking is 4.96 lakh e-tickets

on 13 July 2012.
IRCTC is the Indias biggest e-commerce portal that gets

about 3.65 lacks online reservation per day which is roughly 45% of the total reservation of Indian Railway.
On the day of inception 27 tickets had been booked.

SERVICES
Tour Packages Flights Hotels Tourist Trains Tours for foreigners Cabs

MAJOR COMPETITORS
www.makemytrip.com www.yatra.com www.cleartrip.com www.ixigo.com

GOAL
TO BECOME A FULL FLEDGED ONLINE

TRAVEL AGENCY

STEPS TOWARDS GOAL

BY PROVIDING VARIOUS FACILITIES TO THE

CUSTOMERS AND IMPROVING THEIR SITE

TRAFFIC

www.trafficestimate.com

TRAFIC BY COUNTRY

TRAFFIC BY CITY

TOP QUERIES FROM SEARCH TRAFICS

SEARCH VISITS

UPSTREAM & DOWNSTREAM

UNIQUE VISITORS

DAILY PAGEVIEWS

DAILY REACH

TIME ON SITE

BOUNCE RATE

KEY CHALLENGES
AVERAGE LOAD TIME IS VERY SLOW (2.859)
84% of websites are faster.

LOW CREDIT CARD PENETRATION AND

RELATIVELY POOR ONLINE PAYMENT SCENARIO IN INDIA.

Non acceptance of international credit card

Our Goal
Our goal is to increase the speed of

IRCTC website during the time of Tatkal booking. To minimize the time spent by individual users during Tatkal booking.

RECOMMENDATION
TO INCREASE THE BANDWIDTH OF SERVER

FROM 450MBPS (ITANIUM SERVERS). IRCTC SMART CARD ( BASE FEE)

WHILE BOOKING TICKET ONE PERSON CAN USE

SMART CARD OF ANOTHER PERSON FOR PAYMENT.

THE SMART CARD HOLDERS CAN

RECHARGE THEIR ACCOUNT BY

DEPOSITING CASH IN ANY RAILWAY STATION TRANSFERING MONEY FROM THEIR BANK

ACCOUNT