Session #1

NSLDS Security and

What’s New

Ron Bennett
Andrea Wise
Agenda
• NSLDS Access
• Security Enhancements
• What’s new
• What’s coming
• Customer Service Reminders
• Reengineering

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NSLDS Access
Gen 05-06 - Access To and Use
of NSLDS Information

NSLDS Users must:

• Use their access properly
• Protect the sensitive data
• Do not share User IDs and Passwords

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Access Suspension Timeline
• April 17, 2007
–NSLDS Access allowed only for
•Current school users
•ED users
•Students and Borrowers

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Access Suspension Timeline
• April 20, 2007
–Access to NSLDS – Update #1

• April 27, 2007

–SAIG removed on-line
registration for NSLDS web
access
–Access to NSLDS – Update #2

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Access Suspension Timeline

• April 30, 2007

– “CAPTCHA” implemented at log on
– All 3 identifiers required to look up
student/borrowers:
• Social security number
• First name
• Date of birth

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Access Suspension Timeline
• May 2, 2007
–GAs notified of steps to restore
access
–Reminded to only access
borrowers for whom:
•They have an established relationship
•That have “explicitly authorized”
access

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Access Suspension Timeline
• May 14, 2007-
– Access to NSLDS – Update #3
– Lenders (except ELT
relationships) and Lender
Servicers notified of steps to
restore access
• Emphasized user
must have a
relationship with
the borrower

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Access Suspension Timeline
• June 1
– Released User ID letters that had been
held since April 17 for new school users

• June 12
– NSLDS Update #4
•A completed and signed
consolidation loan application
required for access of new
borrower

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Access Suspension Timeline
• June 26
–Began to restore access for
State Agencies
• June 29
–SAIG Web site restored NSLDS
online enrollment link

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NSLDS Access Do’s

• Have students contact FSAIC at

1-800-4FEDAID
• Have students access the NSLDS
student site using their PIN
• Report suspected abuse

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NSLDS Access Don’ts

• Don’t provide your User ID

and Password to ANYONE
• Don’t ask students to share
their PIN
• Don’t make 3rd party calls
with a Lender to get data

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Resulting Security Measures

• CAPTCHA for everyone

• Three identifiers to retrieve data
• Change in sign-up process
through SAIG Enrollment

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CAPTCHA
• Completely Automated Public Turing Test to
Tell Computers and Humans Apart
(CAPTCHA) tool

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Requirement of all three
identifiers
• All three identifiers for a student or borrower
must be entered.

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No Access without all 3

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SAIG Enrollment Changes
• Only ONE Primary DPA per organization
• Primary DPA must have NSLDS on-line
access
• Primary and Secondary DPA allowed to
enroll new users
• Primary responsible for monitoring access
and completing annual report
• Signature Page

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SAIG Enrollment Changes
• GAs must indicate function
GA or GA Servicer
Uses NSLDS for Title IV functions only
Eligibility for Aid
Billing and Collection
Enforcing Loan Terms
Enrollment
Accuracy of Record
Default Aversion
Default Rates
Record Updates
Teacher Loan Forgiveness and Loan Discharge
Compliance
 Other ____________________________

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SAIG Enrollment Changes
• Lenders/Lender Servicers must
indicate function
Lender and Lender/Servicer

 Uses NSLDS for Title IV functions only

 Consolidating Lender
 Authorized Activity Loan Holder
 Enrollment
 Accuracy
 Deferments
 Default Rate
 Other _____________________

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User Maintenance Reports
• NSLDS

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User Maintenance Reports
• SAIG

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What’s New
• Email address change –
nslds@ed.gov

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What’s New
• Enrollment management
– Withdrawals reported for Schools that
Close, Merge, or become Ineligible

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What’s New
• User Guide for Transfer Student
Monitoring on the Web
– Updated and available at www.ifap.ed.gov

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What’s New
• Fraud Indicator
–Effects Eligibility
–Report Fraud on Aid
Overpayment Web page

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What’s New
• Teacher Loan Forgiveness
and Loan Discharges
– Now reported and displayed
– Informational icon alerts

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What’s New
• Teacher Loan Forgiveness

Click to see List

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What’s New
• Loan Discharge
–Icon displays on the specific
loan
Click Loan Detail

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What’s New
• Loan Discharge
– Details show on Loan Detail page

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What’s New
• Discharge Code Types
Assigned Code
Categories Description
Types
Hurricanes and other natural disasters
HC Designated for Hurricanes Rita and
HC01
Katrina
UR UR01 Unpaid refund discharges
BR BR01 Borrower payment returns
SC SC11 9–11 limited special circumstances
ID ID01 Identity theft
CB CB01 Co-borrower/partial discharges

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 What’s New
• New Report: School Loan List
(SCHLL1)

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School Loan List (SCHLL1)
What’s Coming
• SAIG TG Numbers Changing
– Alpha-numeric
• SAIG Signature Page
– User Statement changed
– Keep for audit purposes

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What’s Coming
• NSLDS User Letters replaced
with an email notification
–To the Primary DPA (make sure SAIG
has the PDPA email address)
–New user will call NSLDS Customer
Service and must answer security
questions to receive password

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What’s Coming
• Enrollment Reporting Late Letter
will be replaced with email
– Maintain contact information on ORG List

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What’s Coming
• Perkins Loan Reporting
–Requires Perkins Loan data be
submitted at an award year
level
–Effective July 1, 2008
–Technical Update PK-2007-02

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What’s Coming
• College Cost Reduction
Access Act (H.R.2669)
–Increased Pell Funding
–Teacher Education Assistance
for College and Higher
Education (TEACH) Grant
–Income-Based Repayment
–Public Service Loan Forgiveness

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NSLDS Update/Reminders
• Foreign School access to NSLDS
• Update your Org Contact

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NSLDS Reminders

NEVER Share your NSLDS User ID

and Password
Protect the Privacy Act Data in
NSLDS

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NSLDS Reminders

• Customer Service Calls

to 1 800-999-8219
–Only addresses issues for schools
and data providers
–Does not handle student calls
–Will not provide student data to
persons who do not have a User ID

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NSLDS Reengineering

• FFEL Data Flows

–Project update

–Community involvement

–Future meetings

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Contact Information
We appreciate your feedback and
comments. We can be reached at:
Ron Bennett:
• Phone:202-377-3181
• Email:ron.bennett@ed.gov

Andrea Wise:
• Phone:202-377-3040
• Andrea.wise@ed.gov
• Fax:202-275-0913

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