2007-2008

Getting Started in the Quality

Assurance Program

Holly Langer-Evans
Michael Cagle
Anne Tuccillo
Training Objectives

Define the Quality Assurance (QA)

Program and review its history

Review Program Flexibilities

and Requirements

Provide Tools and Resources

History of the Program

• Quality Control Pilot

Project – 1985
• Authorized under Section
487A of the Higher
Education Act (HEA) of
1965, as amended in 1992
and 1998
• Federal Register published
http://ifap.ed.gov/fregisters/doc
The Quality Assurance (QA)
Program

Ad
va
A nc
t e
t
a
i
n

Sustain
 Flexibilities and Exemptions

Regu la tion : Ex em pt ion:

• 668.53(a)(1) through (4) • Policies and Procedures

• 668.54 (a)(1)(2) and (4) • Applicants to be Verified
• 668.56 • Items to be Verified
• 668.57 • Acceptable Documentation
• 668.60(a) • Deadlines for Submitting
Documentation
The ISIR Analysis Tool
The Dashboard
The Process of Analyzing Data
Field Change Report
QA Program Requirements for
using the ISIR Analysis Tool

Upload and Validate Records

Analyze Data

Provide Institutional Verification

Criteria to regional
Representative
2007-08 Timeline of Activities
for the ISIR Analysis Tool

February 2007 2008 Version of IA Tool on the Web

is available

March – September Begin implementing your verification

selection criteria & complete verifying
your applicants
October Prepare flat file, upload data;

November, December, Analyze Data; FSA collects school data;

January Notify QA Rep. of institutional verification
criteria
FSA Assessments

• Perform Self-Evaluation and improvement by using the

FSA Assessments
Where to find the Federal Student Aid Assessments

• IFAP
http://ifap.ed.gov
Where to find the Federal Student Aid Assessments

•School Portal
http://Federal Student Aid4schools.ed.gov
The Redesign of the Assessments

New Look and Introduce the

Feel New Policy
and Procedure
Assessment
The Federal Student Aid Assessments – Re-Designed
Why use the Federal Student Aid
Assessments?
Policies & Procedures Assessment

• Policies and Procedures At A Glance

• Minimum Requirements
• Regulations
• Activities
Effective Practices

• Innovation – Effective Practices

• Opportunity to review a successful practice
reported by one of your colleagues
• Opportunity to report a successful practice to the
Department.
QA Program Requirements for the
FSA Assessments

Complete two
Assessments or activities

Notify Regional Representative

of the two assessments

If applicable, complete the

Management Enhancement or
Effective Practice Forms
2007-08 Timeline of Activities
for the FSA Assessments

June 2007 Identify assessments to complete for the

upcoming award year (2007 2008)
July Establish teams to complete Assessments
August – May Complete Assessments, and any
Management Enhancements or Effective
Practices

February 1, 2008 Notify QA Representative which

assessment or activity you will complete
 Importance of Team
Building

“It’s a fact that people working as a

team can achieve better results than
individuals working alone.”
Team Activity

• When I say go, list 10 body parts that have only 3

letters in them. You can’t use slang.
Answer Key

Lip Jaw
Hip Rib
Gum Leg
Ear Arm
Eye Toe
Use the Team Building Tool

http://www.teambuildinginc.com

www.teambuildinginc.com
 QA Regional Representatives

Regions 1, 2, and 5 – Holly Langer-Evans – (617) 289-0136

Holly.Langer-Evans@ed.gov

Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) 377-4378

Anne.Tuccillo@ed.gov

Regions 8, 9, and 10 – Michael Cagle – (206) 615-2586

Michael.Cagle@ed.gov

You will also receive messages from us via the Quality Assurance
Program Listserv
QA Program Resources
• QA Program Website - http://ifap.ed.gov/qualityassurance

• QA Program Listserv - Send email to Holly.Langer-Evans@ed.gov to

subscribe to the QA Program listserv

• QA Program Mailbox - qualityassurance@ed.gov

• QA Program Training -http://ifap.ed.gov/qualityassurance/training.htm

• Information for Financial Aid Professionals - http://ifap.ed.gov

• Team Building Website - http://www.Teambuildinginc.com

What have we learned?

What the QA Program is and

what it can do for your school

How to embrace the Flexibilities of

the Program and be proactive

Additional Resources available to

assist in the administration of the
Program
Questions