Professional Documents
Culture Documents
Nuts
Nuts
Nuts
Summary
This very detailed, colourful, and authorized story of Southwest Airlines unmatched success will give you and your organization a blueprint for strategic change in leadership, culture and service NUTS! gives every reader permission to engage in new patterns of behaviour and leadership NUTS! defines vision as the true boss and offers a how to on creating a culture of service and accountability a culture that is purposeful not accidental.