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Swindon Designer Outlet: Landlord Tenant Handbook
Swindon Designer Outlet: Landlord Tenant Handbook
CONTENTS
1. INTRODUCTION
2. DESIGN APPROVAL AND IMPLEMENTATION
3. LANDLORD / TENANT W ORKS
4. IMPLEMENTATION
5. CONTACTS LIST
6. SIGNAGE GUIDELINES
7. CDM / HEALTH AND SAFETY
The Tenant is responsible for ensuring that the whole of the works meet all legal
requirements, including, but not restricted to building regulations, fire protection rules,
environmental or health regulations, etc, not withstanding any approvals already obtained
by the Landlord.
Building control - The Tenant must submit a full building regulation application to the local
authority.
Advertisement Consent - The Tenant will not be required to make an application to the
local Planning Authority for their main external signage as type approval will be obtained by
the Landlord.
The Tenant Principal contractor and/ or contractors shall co-operate with the Landlord
representative and Centre Management, comply with any site rules or direction given by him
and provide him with any information in respect of health, safety and welfare pursuant to the
requirements of the CDM Regulations and other relevant statutory provisions.
Landlord approval must be obtained before any Tenant work will be permitted to
commence on site.
IMPORTANT NOTE FOR FOOD UNITS/ OPERATORS - Food businesses are required
to register with the local Environmental Health Department at least 28 days prior to
commencement of business.
LANDLORD TENANT
4.0 IMPLEMENTATION
4.1 General
A schedule of conditions for the unit, including shop front and immediate area is to be
agreed between the Landlord and the Tenant before the keys will be released and works
may commence.
The Tenant shall notify the Landlord in writing of his intention to commence fitting out TEN
working days prior to starting work and shall provide the Landlord with the name of his
principal contractor. The Tenant shall obtain Landlord approval of contractors engaged in
the installation of fire alarms. Refer to Section 3 for specific requirements relating to the fire
detection and alarm system.
Tenant contractors must take reasonable steps to protect all Landlord finishes for the
duration of the works. The Tenant shall indemnify the Landlord for any damage done to
the areas outside his unit by himself, his contractors or others carrying out work on his
behalf. In such situations, the Landlord will at his sole discretion decide whether he will
carry out repairs and pass the cost on to the Tenant, or whether the Tenant will carry out the
work to the Landlord standards.
4.4 Insurance
Prior to commencement of operations the Tenant shall ensure that his shop-fitting
contractor provide the Landlord representative with a copy policy including the following
details relative to his Public Liability Insurance: Insurer, policy number, renewal date, limit
of indemnity (to be not less than £5m any one occurrence).
4.5 Access
Access to the site will only be granted to authorised personnel. General procedures must be
agreed between the Landlord and Tenant representatives before access to the site will be
granted.
During the progress of the works, the Landlord or other agents shall be allowed access to
the unit to view the state and progress of the Tenant works and for all other necessary
purposes (i.e. to carry out outstanding snagging works). If the Landlord as a result of any
inspection, wishes to make any representations and/or requests concerning the Tenant
works these will (except in the case of emergency) be communicated in writing to the
Tenant Project Manager who must agree a satisfactory course of action with the Landlord.
In respect of every visit to the Premises by the Landlord, his representatives and agents:-
• They shall be at liberty to visit the premises at any time but on any visit shall report their
presence in the premises to the Tenant nominee immediately.
• They shall comply with all relevant safety requirements imposed by the Tenant
contractor.
• They will not interfere with or interrupt the progress of the Tenant works nor give or
attempt to give instructions to the Tenant contractor (unless any of those works affect
the Landlord’s structure or Landlord installations or are Health and Safety related that
are not compliant with the fire and life strategy for the centre)
Access routes to the unit for shop-fitting purposes, unloading and parking of vehicles, etc
will be agreed with Centre Management. Deliveries must be notified in advance and all
contractors’ access will be via centre security. Access and deliveries are to be via the rear
access door and under no circumstances may the front entrance be utilised without prior
consent or arrangement with the Landlord.
4.7 Welfare
Toilet blocks located within the centre may be used for sanitary purposes only.
4.8 Security
Tenant contractors and suppliers to the works will be expected to wear security
identification tags at all times whilst in the centre. Tenant contractors and visitors will be
required to sign in with centre management at the start and end of each work session.
The Landlord will not accept any responsibility for security of Tenant premises or for
holding or security of stock.
4.12 Smoking
The centre is designated non smoking and smoking is only permitted in the designated
smoking areas in the services areas.
4.14 Keys
Before opening for trade the following signed completion and test certificates must be
provided:
• Building Control authority occupation and approval certificate.
• Electrical inspection and test completion certificate by NICEIC approved or ECA
approved Contractor.
• Fire alarm system test certificate and interface certificate.
• Emergency lighting test certificate
• Sprinkler Zone Check Certificate
• RRFSO 2006 Fire Risk Assessments
• Sprinkler testing and commissioning certificates
Tenants will give 48 hours notice in writing to the Landlord/ Centre management of intent
to open for business.
All incidents involving damage to property, personal injury or dangerous occurrence must
be reported to the Landlord representative / Centre Management, with confirmation in
writing within seven days of such notification. Where appropriate the Tenant principal
contractor is to advise the Health and Safety Executive in accordance with the
requirements of the reporting of injuries, diseases and dangerous occurrences
regulations 1995, RIDDOR. Near miss incidents must be reported to the landlord
representative within 24hrs of the incident occurring.
All work on services must be carried out under a permit to work system, and under no
circumstances is work to be carried out on live electrical or other Landlord services. All
works are to be contained within the confines of the unit demise and unauthorised work
outside the unit is strictly prohibited.
Landlord Representative
Laura Penfold, Facilities Manager
Tel: 01793 507600, Fax: 01793 507602
Tina Cumpstey, Centre Manager
Services Consultant
Scott Wilson, Shand House, 14-20 Shand St, London, SE1 2ES
Contact: Paul Stannard, Tel: 0207 939 7800, Fax: 0207 939 7801
Landlord Insurer
Aon Ltd, 8 Devonshire Square, London, EC2M 4PL
Contact: Chris Brown Tel: 0207 086 8546 Fax: 0207 086 8560
Fire Officer
Wiltshire Fire Brigade, Area 1 Fire Safety, Swindon Fire Station, Drove Road, Swindon,
Wilts, SN1 3AD
Contact: Station Officer. Tel: 01793 401240, Fax: 01793 401233
To ensure uniformity these signs must be obtained from the Landlord nominated signage
contractor
All signage design proposals should be directed to the Landlord representative. All signage
layout proposals must be approved by the Landlord before proceeding with manufacture.