Minibond Compensation Analysis

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Summary of Compensation for Minibond Investors

Banks Stockbroking Banks Stockbroking Total


Total no of complaint decided 87% 13% 3606 535 4,141
Analysis % % No. of complaints
Full compensation 34% 1% 1,226 5 1,232
Partial compensation > 50% 25% 2% 902 11 912
Partial compensation < 50% 16% 10% 577 54 631
Compensated 75% 13% 2,705 70 2,775
NO COMPENSATION 25% 87% 902 465 1,368

QUESTIONS
1. Why is there such a LARGE discrepancies [6 times] between the no of investors compensated between brokerages and
banks?
2. When a product is advertised in the News media available for sales in various vendors, why is some customers
penalized in compensation just because they bought from a particular group of vendors? If the product is toxic,
shouldn't victim be compensated regardless of where they bought the product?
3. Is it an fair to say that besides unsuspecting Investors, Distributors and Financial Regulator should bear part of the
responsibilities for allowing a Complex and Risky financial product be sold to retail investors WITHOUT Proper Advice
as to the nature of the product?
4. If Securities firms are allowed to claim that they are Over-The-Counter order executors, is there an oversight by the
financial regulator in allowing this method of distribution of a complex financial product and bear part of the responsibilities?
5. Is it fair for investors to expect Securities Firms to hightlight to them that they are just Order Executor at the point of sales
and advices given by their Alternate Investment Specialist on the product CANNOT be relied upon by their customers?

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