Publix started and has remained

privately owned company; completely

owned by Publix ernployees through stocks that are glven and can be bought only if you work for the company.
b. Publix has won many awards for being one of the best companies to

work for, for its famous customer service, and being recognized
102 on fortunes 500 companies.

as

being

About Publix. Retrieved from

http :llwww.publix. com/about/CompanvOverview. do

(TRANS: Now that I have showed you how Publix has grown and become one of the top
competitors for grocery stores we can look can at how it all began.)

uI.

Conclusion

A. Review: After being discourage of the closed

door policy at Piggy Wiggly, George

Jenkins was inspired to open his own store at would have an open door policy. George kept his focus always on the customer and also on the employee making sure both were being treated right.

Full Circle: Ending with the Publix's mission statement; "Our Mission at Publix is to be the
premier quality food retailer in the world. To that end we commit to be: Passionately focused on Customer Value, Intolerant of Waste, Dedicated to the Dignity, Value and Employment Security

of our Associates, Devoted to the highest standards of stewardship for our Stockholders, and Involved as Responsible Citizens in our Communities.