SUBJECT-101

WELCOME

CENTRE ROF HOSPITAL ADMINISTRATION

PROCESS OF CONTROL

DR.VIKASH KUMAR PULAIYA

MBA(HA) 1ST YEAR

D E F I N A T I O N

DEFINITION
Management process in which the Actual

performance is compared with the planned performance deference between the two is measured causes contributing to the difference are identified corrective action is taken to eliminate or minimize the difference.

Ownership of controlling share in a firm

MANAGEMENT CONTROL FOCUSES ON TWO

QUESTIONS

Is the strategy being implemented as planned ?

Is it producing the intended result ?

PRIMARY TYPES OF ORGANIZATION CONTROL

Strategic

control control

Management

Operational

control

STRATEGIC CONTROL
The process of evaluating strategy, is practiced both after the strategy is formulated and after it is implemented.

MANAGEMENT CONTROL
It focuses on the accomplishment of the objectives of the various sub strategies comprising the master strategy and the accomplishment of the objectives of the intermediate plans (for example, "are quality control objectives being met?").

OPERATIONAL CONTROL
It is concerned individual and group performance as compared with the individual and group role prescriptions required by organizational plans (for example, "are individual sales quotes being met?).

PROCESS OF CONTROL IN ORGANIZATION