Pre-Test 15.

2
The Conflict Process
This activity contains 5 questions.

_____ variables include semantic difficulties, misunderstandings, and noise in communication channels.
Structure Personal Controlled Communication

When one or more parties are aware of the existence of the antecedent conditions, conflict may be _____, but it is not personalized.
perceived assumed felt experienced

_____ refers to the degree to which one party attempts to satisfy the other party's concerns.
Assertiveness Cooperativeness Agreeableness Collaboration

In _____, the intention of the parties is to solve the problem by clarifying differences rather than accommodating various points of view.
avoiding

competing collaborating accommodating

The conflict-handling intention of _____ is midrange on both assertiveness and cooperativeness.

competing compromising collaborating accommodating