JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN

Total tickets 210 171 159 206 150 238 249 170 108 175 130 163 160 2289

solved tickets 210 171 159 206 150 238 249 170 108 175 130 163 160 2289

SLA 100% 138 122 91 94 33 108 103 77 20 85 57 83 72

% 65.71 71.35 57.23 45.63 22.00 45.38 41.37 45.29 18.52 48.57 43.85 50.92 45.00

SLA 99% 1

50% 0.0 1.4 0.0 0.0 0.0 0.0 2.4 0.0 0.0 0.0 0.0 0.0 0.0

SLA below 50% % NO SLA % SLA 0% 0.0 6 2.86 32 1 0.6 5 2.92 14 0.0 6 3.77 21 0.0 4 1.94 34 0.0 10 6.67 25 0.0 16 6.72 30 1 0.4 10 4.02 25 1 0.6 7 4.12 20 0.0 12 11.11 10 0.0 8 4.57 20 0.0 10 7.69 11 1 0.6 5 3.07 14 1 0.6 11 6.88 11

% No Reply 15.24 34 8.19 28 13.21 41 16.50 74 16.67 82 12.61 84 10.04 109 11.76 65 9.26 66 11.43 62 8.46 52 8.59 60 6.88 65

16.19 16.37 25.79 35.92 54.67 35.29 43.78 38.24 61.11 35.43 40.00 36.81 40.63

1 5328 Shell Scanner 49 5376 Make shering with printer

Computers Problems - Printers -

Closed Closed

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

GHULAM RAHMAN Mohammad AL-Dubayyan

- NO SLA 33.33%

 1 5164 5212 Hand punch problem of employee no.2650 49

Computers Problems - Hand Punch -

Closed Closed

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 33.33%

1 27 72 89 90 97 98 99 105 118 125 130

5028 5054 5100 5118 5119 5128 5129 5130 5136 5149 5156 5161

PC slowness and hanging PC low speed PL2 SHELL SCANER ESM CARD READER IMPLEMENTATION Telephone is not working i cannt send massage for out side e-mail

Computers Problems - Computers Problems - Scanners & Cameras - Computers Problems - Others Printers - Printers - Telephone System Printers - Printers - Email Problems - Telephone System

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Herman Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad OSAMA A.HAMED

100.00% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

1 4805 Internet for CIC Manager 2 4806 ( ( 4 5 6 7 10 11 12 16 17 20 21 22 23 24 26 4808 4809 Printer not accesible 4810 1250 4811 4814 to connect computer no. 3 to network installation of computer no. 2 and no. 3 to 4815 network printer 4816 4820 connection speed 4821 4824 Computer mouse 4825 Printers not working 4826 PUNCHING FOR NEW EMPLOYEE 4827 2449 4828 PM work order not generating 4830 request for long chord mouse

Internet - Computers Problems - Printers - Printers - Telephone System Internet - Computers Problems - Network - Computers Problems - Network - Hand Punch - Computers Problems - Printers - Hand Punch - RFID Gates JDE - Maintenance Computers Problems - Computers Problems - Computers Problems - Hand Punch - Computers Problems - Printers - Computers Problems - Printers - Hand Punch - POS / Dispatch system (VAS) Network - Computers Problems - Printers - Computers Problems - Computers Problems - Printers - Computers Problems - Hand Punch - Network -

27 4831 email for Engr. Ayman El Sayed El Sayed Ahmed 28 4832 31 4835 New employee hand punch employee no 3140 36 4841 need open internet 38 4843 Computer No. 2 for checking of connection to 40 4845 network printer 43 4848 46 4851 Hand punch for new employee 48 4853 Weight correction 51 4856 52 4857 53 4858 (5502)

54 4859 to settle the issue of printer, connect to network 55 4860 Computer not working after power failure 57 58 59 60 4862 Include common printer HP color lajer jet 4550PS 4863 Virus definition file error 4864 4865 network Problem

62 63 69 71 75 77 78 79 82 83 87 88 89 91 92 93 96 97 100 103 105 106 110 111 112

4867 4868 4874 4876 4880 4882 4883 4884 4887 4888 4892 4893 4894 4896 4897 4898 4901 4902 4905 4908 4939 4942 4955 4956 4959

113 4960 116 117 122 124 125 127 130 4964 4965 4972 4974 4975 4977 4980

133 4983 135 4985

Mechanical W/shop Hand Punch Machine out of order /not working DICTIONARY Puncging problem Internet Timing The printer New Arrival Employee for Hand Punching JDE USER NAME & PASSWORD INTERNET not requied remove Email NEED ACCESS Hand punching In Electrical Building. Hand punching problem 3842 6691 Asset stock code in the field of Asset description in the ASSET MASTER Asigning an e-mail to a new hired Shared Folders - Environment GM's Computer Unit of measure conversion PROCEDURE and UOM change for SP3CBP000004 Telephone Display not working.

Hand Punch - Computers Problems - Hand Punch - Internet - Hand Punch - Printers - Hand Punch - Hand Punch - Hand Punch - JDE - Maintenance Internet - Hand Punch - Email Problems - JDE -Supply Hand Punch - Computers Problems - Printers - Computers Problems - Computers Problems - Network - Internet - Hand Punch - Hand Punch - Email Problems - Hand Punch - Hand Punch - JDE - Stores Hand Punch - Telephone System Printers - Email Problems - Others Network - JDE - Stores Telephone System JDE - Stores

136 4986 List of stock items in the system without location. Kindly provide us the procedure for the adding of 138 4988 category code 9 & 10 in the Item master 139 4989 Telephone is not working

JDE - Stores Telephone System

142 149 150 155 158 159 164

4992 4999 5000 Reactivation of Punch 5005 5008 5009 5014 Hand Punch not working

Computers Problems - Printers - Computers Problems - Printers - Internet - Computers Problems - Hand Punch - OLCM Problems Hand Punch - Telephone System JDE - Maintenance Computers Problems - Network - Internet -

165 5015 *********PL-2 OLCM is not updating********* hand punch machine not working in technical 5016 building 166 167 5017 Please install Budget variance monitoring system 168 5018 at Yard Section 170 5020 171 5021 177 5027

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Mohammed Sajid Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN OSAMA A.HAMED GHULAM RAHMAN mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad OSAMA A.HAMED GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan OSAMA A.HAMED Faisal Masoud Al-Saad GHULAM RAHMAN GHULAM RAHMAN Faisal Masoud Al-Saad Mohammed Sajid OSAMA A.HAMED Mohammed Sajid

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Closed Closed

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Mohammed Sajid OSAMA A.HAMED

100.00% 100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad GHULAM RAHMAN OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan OSAMA A.HAMED Mohammed Sajid Mohammad AL-Dubayyan OSAMA A.HAMED GHULAM RAHMAN

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

1 7 24 33 36 47 54 65 66 69 71 72 73 75 76 82 86 87 89

4694 4700 4717 4726 4729 4740 4747 4758 4759 4762 4764 4765 4766 4768 4769 4776 4781 4782 4784

Telephone Malfunction Program not available knowledge manager computer internet timing need to change Printer is not connected with computer CALL HISTORY REQD. Format Trainining Telephone and Internet (CCR) C.C.R

Telephone System POS / Dispatch system (VAS) Computers Problems - Computers Problems - Internet - Network - Telephone System Computers Problems - JDE - Maintenance Printers - Hand Punch - Hand Punch - Network - Hand Punch - JDE - Manufacturing Hand Punch - Hand Punch - Hand Punch - Computers Problems - OHR Hand Punch -

91 4786 Activation of OHR system in my computer--Reg 96 4791 HAND PUNCH REQUIRE

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammed Sajid GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan

- no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

 Emerson OLCM AMS Machinery Manager Clint is 94 4612 not updating 1 4510

Email Problems - OLCM Problems

Closed Closed

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days)

GHULAM RAHMAN Mohammad Salmaan

100.00% 33.33%

1 4254 as stated 62 4316 Internet

Others Internet -

Closed Closed

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad

- no reply 50.00%

1 13 14 17 18

4008 THE WATER TREATMENT FORMAN COMPUTER 4020 2899 4021 4024 sign out problem for 3098 4025 Hand punch problem neat Tech .Building

Email Problems - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Telephone System Hand Punch - Internet - JDE - Maintenance Computers Problems - Computers Problems - Hand Punch - OHR Internet - Email Problems - Hand Punch - Network - Internet - Hand Punch - Hand Punch - Network - Email Problems - Printers - Computers Problems - Computers Problems - Telephone System Hand Punch - Computers Problems - Printers - Hand Punch - Printers -

24 4031 Telephone connection at office & Home B 303 Palm impression sensing problem for the Hand 4032 Punch machine of Stores 25 37 4044 Need of INternet facility for 1 hrs. -Reg 42 4049 export grid not functioniong 63 4070 installing programs 73 4080 363 91 4098 95 4102 non responding OHR 97 4104 internet timing 106 4113 121 4128 New Arrival Employee Hand Punching 122 4129 sharing of folder 124 134 135 136 154 161 163 164 170 192 201 213 218 233 4131 4141 4142 4143 4162 4171 4173 4174 4180 4204 4214 4226 4231 4247 Internet problem ( not getting open web site) 1368 New Arrival Employee Hand Punching sent items not existing Computers Problems Instrument Not Working Properly PC very slow Hand Punch Enrollment PP.Printer problem

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) GHULAM RAHMAN Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan GHULAM RAHMAN Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan GHULAM RAHMAN

- NO SLA 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

1 2 7 10 14 16 17 20 21 22 23 25 26 28 29 30 31 33 34 35 36 37 40 43

3856 3857 3862 3865 3869 3871 3872 3875 3876 3877 3878 3880 3881 3883 3884 3885 3886 3888 3889 3890 3891 3892 3895 3898

45 3900 46 48 49 51 52 53 54 55 56 58 59 60 61 62 63 65 3901 3903 3904 3906 3907 3908 3909 3910 3911 3913 3914 3915 3916 3917 3918 3920

Weight correction My computer speed become dead slow JDE Mail box exceeds limit shift lab telephone Telphone 2041 Please configure printer Hand Scan Machine for Punching In & Out (Malfunctioning) Over time to be updated microsoft office outlook not working Auto Cad 2008 License Expired New cvb file having machine design information to be uploaded in to system Tele Phone not working. malfunction Hand punching auto update Internet connection and phone connection. OFF line computer in EMP section can not be logged in 10328 POS SYSTEM NOT WORKING Weight correction 2373 Telephone not working Rest the pass word New Email account Attahment Not Showing almost daily problem IP TELEPHONE Computer is very slow dispatch slip problem Internet Timing

POS / Dispatch system (VAS) Computers Problems - JDE - HR& payroll JDE - HR& payroll Scanners & Cameras - Email Problems - Email Problems - Email Problems - Telephone System Telephone System Printers - Hand Punch - JDE - HR& payroll Email Problems - Others Hand Punch - Hand Punch - OLCM Problems Telephone System OHR Hand Punch - Computers Problems - Network - Email Problems - Computers Problems - POS / Dispatch system (VAS) POS / Dispatch system (VAS) POS / Dispatch system (VAS) Telephone System Computers Problems - Computers Problems - Email Problems - Email Problems - JDE - Maintenance Telephone System Telephone System Computers Problems - Hand Punch - POS / Dispatch system (VAS) Internet - Internet -

 new employee Type change Email Acounts for GDP Paarticipants ticket no. 3907 Telephone number 2348 Hand punch of Mr.Zaid Emp no.2838 Ext.not working KMS Problems Ext 2426 is not working OUT OF OFFICE ASSISTANT Punching not in Mech. Work shop might be virus attack with my system KMS Problems Internet Explorer Problem i have problem when entre invoice COMPUTER SLOW- INCREASE RAM can not login SKF Machine analyst Hand Punch Activation Installation of Converter of Autio Cad from 103 3958 Version 2008 to Version 2006 105 3960 NEED KMS FOR ME 66 67 70 73 74 76 77 80 81 83 85 87 89 90 91 92 93 94 97 98 99 100 101 3921 3922 3925 3928 3929 3931 3932 3935 3936 3938 3940 3942 3944 3945 3946 3947 3948 3949 3952 3953 3954 3955 3956 106 107 108 112 113 116 118 123 125 3961 3962 3963 3968 3969 3972 3974 3979 3981 There is no facility provided on this computer Repair autocad in my system. log in difficulty Hand Punching In mechanical workshop JDE user ID password JDE problem. take a corrective action at your end "item number SP2GCP000059 and SP2GCP000060 (GRN Number OHR to install win rar programme in my system PL-1 & PL-2 SKF on line reading not updating since 26.05.2010

Hand Punch - Computers Problems - POS / Dispatch system (VAS) Telephone System Scanners & Cameras - Email Problems - Others Computers Problems - Telephone System Hand Punch - Telephone System KMS Telephone System Email Problems - Hand Punch - Computers Problems - Hand Punch - KMS JDE - Maintenance JDE - Finance Computers Problems - OLCM Problems Hand Punch - Computers Problems - KMS JDE - Maintenance POS / Dispatch system (VAS) Computers Problems - OHR Hand Punch - POS / Dispatch system (VAS) JDE - HR& payroll JDE - Maintenance Computers Problems -

127 3983 129 3985 132 3988 139 3995 141 3997

JDE - Finance OHR Computers Problems - OLCM Problems JDE - Maintenance

Installation of software for thermal imaging 144 4000 related to electrical PM 147 4003 Weight correction 148 4004 ms office excel OFF line computer not detecting microlog log 149 4005 CMVA60

Computers Problems - POS / Dispatch system (VAS) Computers Problems - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad

- NO SLA 0% - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week)

- no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours)

- no reply - no reply - no reply - no reply - no reply -

Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

- no reply - no reply - no reply - no reply -

1 2 32 35 76 79

3645 3646 3676 3679 3720 3723

Network connection not working Outlook Problem-Message box full E-Mail Problem JDE not working & also computer speed slow

Network - Hand Punch - Email Problems - Email Problems - Computers Problems - Email Problems -

Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours)

mohammad shafiq Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% - NO SLA - NO SLA - NO SLA - NO SLA -

1 9 21 23 31 42 44 47 49 55 58 78 93 109 111

3476 3484 3496 3498 3506 3517 3519 3522 3524 3530 3533 3553 3568 3592 3594

Installed AutoCad Problem pos : Refix the line of 2376 AutoCAD program

Computers Problems - Computers Problems - Printers - POS / Dispatch system (VAS) Telephone System Computers Problems - Computers Problems - Email Problems - Printers - Printers - KMS Printers - Internet - JDE - Maintenance Computers Problems - Printers - Network - Others JDE - Maintenance Others JDE - Maintenance JDE - Maintenance

I am not getting any email from message centre instullation of an HP C4683 printer office printer knowledge manager my printer need to be hooked Reg Work order code no:for Inst Sup 2 Computer Not work iNTERCONNECTING THE PRINTER TO plcEngineer123 3606 Reg // 144 3628 146 3630 Upgrading of Auto Cad 2008 or Higher Version Print all preventive work orders in A2 status 151 3635 related to one particular bussiness unit 152 3636 Various Network problems 157 3641 Stock Item 158 3642 Export Grid Data

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi mohammad shafiq Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 0% 0% 0% 0%

Faisal Masoud Al-Saad Mohammed Sajid Mohammed Sajid

0% 0% 0%

1 3302 telephone did not connect Follow:NO ICON FOR "OK" & "DELETE" FOR Order 38 3339 Parts List Revisions WO#2186961

Telephone System

Closed

Critical (From 1-4 Hours)

Faisal Masoud Al-Saad

0%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39

3420 3964 3077 3078 3079 3080 3081 3085 3093 3094 3095 3096 3097 3098 3099 3100 3101 3102 3103 3104

POS (Dispatch System) Provision of "Standard Procedures" menu Internet not working Battery & Acrobat to add printer update the attendances ID Temporarily Invalid Change the Printer for OHR Remot access to the JED-SUPPLY INSTALLING PROJECT+VISIO S/W ON MY PERSONAL COMPUTER Internet OQ 9003345 / 10000003 Weight correction Weight correction

POS / Dispatch system (VAS) JDE - Maintenance Network - Computers Problems - Printers - Printers - OHR Network - Hand Punch - Printers - VPN Connection Others Computers Problems - Printers - POS / Dispatch system (VAS) Internet - JDE -Supply POS / Dispatch system (VAS) POS / Dispatch system (VAS) Others Printers - Printers - Email Problems - Computers Problems - Hand Punch - Computers Problems - Telephone System Others Hand Punch - Hand Punch - Others Computers Problems - Email Problems - Computers Problems - Computers Problems - Computers Problems - Others Telephone System Computers Problems -

3105 Printer for EPM building all PCs is not working 3106 3107 3108 3109 3110 3111 new extension number 3112 auto workshop machine is not accepting code of 3113 employee no.3015 Please allow employee no.2883 to hand punch in 3114 CCR punch machine Unable to work in QccFs Folder and folder is not 3115 avalaibe in my P.c 3116 New PC for Mohd. Al-Masri 3117 3118 PL3 KILN SCANER SHELL 3119 PL3 KILN SCANER SHELL 3120 3121 telephone of mobile Crusher-1 & Crusher-2 both 3122 are not working. 3123

40 3124 write-off List of phased out item with location,qty( more 41 3125 than Zero ) and extended price 42 3126 .. 43 3127 3128 IP Telephone not working for ext 2245 44 45 3129 46 3130 system slow operation 47 3131 Computer Response Time 48 3132 e-mail date in arabic 49 3133 50 3134 CAN NOT PRINT AT PRODUCTION P2015 PRINTER 51 3135 - - 52 3136 53 3137 e-mail for khan user ID 54 3138 3140 printer is not working 55 56 3141 printing problem POS 57 3142 List of Items having Minimum Order qty More 3143 than Re order Level quantity 58 59 3145 Email problems 60 3146 PL1 & PL2 Packing Plant 61 3147 corriction of weight Request to provide the step by step procedure to 3148 change GL Class of stock item 62 63 3149 Unable to see my e-mails 64 3150 DVD decoder 65 3151 printers 66 3152 3153 pos 67 68 3154 printer ohr 69 3155 70 3156 71 3157 3158 Laptop Problem 72 73 3159 74 3160 4250 75 3161 76 3162 *******OLCM problem for PL-1 and PL-2******** 77 3163 >>>>>>>>email attachment problem>> 78 3164 >>>>>>>>email attachment problem>>

Computers Problems - JDE - Stores Hand Punch - Others Telephone System Computers Problems - Computers Problems - Computers Problems - Email Problems - Telephone System Printers - Email Problems - Email Problems - Email Problems - Internet - Printers - Printers - POS / Dispatch system (VAS) JDE - Stores Email Problems - Computers Problems - POS / Dispatch system (VAS) JDE - Stores Email Problems - Others Printers - Computers Problems - POS / Dispatch system (VAS) Printers - OHR Computers Problems - Computers Problems - Computers Problems - Others POS / Dispatch system (VAS) Printers - OLCM Problems Email Problems - Email Problems -

79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95

3165 3166 3167 3168 3169 3170 3171 3172 3173 3174 3175 3176 3177 3178 3179 3180 3181

96 3182 97 3183 98 99 100 101 102 103 104 105 106 107 108 109 110 3184 3185 3186 3187 3188 3189 3191 3192 3193 3194 3195 3196 3197

111 3198 112 3199 113 3200 114 3201 115 3202

KMS Email Address for New Employee Telephone Repair Telephone Repair E-mail receiving,sending & may be outlook not working properly Employee no. 1383 facing punch problem JED 1270 Paper printing KMS Problems JDE IS NOT WORKING JDE IS NOT WORKING Avaya Phone JED Telephone is not working Items with Levels in 950 Branch plant List of items with different GL Class fo r the same item. List of items with less and more than 12 digits in the system. Stockinfg type ''O'' items are apperaing in Buyer Guide report. Email problems Problem solved Hand punching Problem in receiving email & OHR not installed in my computer Computer has slow down To provide 1hr. internet for MW. foreman and the Planner Printer is out os service - need to re install Occouring Problem in Transfering branch one to another JDE FINANCE VERY SLOW

KMS Others Telephone System Telephone System Email Problems - Hand Punch - JDE - Maintenance Hand Punch - Printers - KMS JDE - HR& payroll JDE - Maintenance JDE - Maintenance Telephone System JDE - Maintenance Telephone System JDE - Stores JDE - Stores JDE - Stores JDE - Stores Email Problems - Printers - Email Problems - Others Hand Punch - Others Internet - Internet - Hand Punch - Others Computers Problems - Hand Punch - Internet - Computers Problems - Printers - JDE - Stores JDE - Finance

116 3203 Avaya Softconsole 117 3204 One folder is missing Provide us the AGING REPORT for Non Moving 118 3205 items last 10 years 119 3206 3207 printers 120 121 3208 122 3209 123 3210 Upload new data base of EMERSON On Line as per 3211 email from M/s. EMERSON 124 125 3212 I CANNT PRINT WITH PL1 PRINTER 126 3213 I CANNT PRINT WITH PL1 PRINTER 127 3214 3215 128 + 129 3216 130 3217 131 3218 132 3219 network cable 133 3220 PDF COnverter not working 134 3222 My desk-top computer booting problem 135 3223 My desk-top computer booting problem 136 3224 odwn load typing tutorial 137 3225 odwn load typing tutorial 138 3226 139 3227 *******PL-1/ PL-2 OLCM Problem******* 140 3228 PHOTOCOPY MACHINE 141 3229 BLOOKING SOME TRANSACTIONS 142 3230 Domingo computer 143 3231 144 3232 2600 0524 145 3233 146 3234 Computer running slow 147 3235 can not access EMERSON On Line system 148 3236 can not access EMERSON On Line system 149 3237 can not access EMERSON On Line system 150 3238 can not access EMERSON On Line system 151 3239 can not access EMERSON On Line system 152 3240 can not access EMERSON On Line system 153 3241 SKF online not working Require 7 PC's with Network Connection in 154 3242 Training Room 155 3243 3244 Computer Slow Response 156 157 3245

Telephone System Others JDE - Stores Computers Problems - Printers - Hand Punch - Computers Problems - Computers Problems - OLCM Problems Printers - Printers - Email Problems - Email Problems - Others POS / Dispatch system (VAS) Email Problems - Network - Computers Problems - Computers Problems - Computers Problems - Others Others POS / Dispatch system (VAS) OLCM Problems Others JDE -Supply Computers Problems - Others Email Problems - Printers - Computers Problems - OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems Others Computers Problems - Computers Problems - Computers Problems -

Hand Punch Not Working Weight correction Network Telephone set Hand punch of Mr.Krishnam Emp.No.2964 Ext. number required OHR computer is very slow JDE 2007 3002 SECURITY PROFILE FOR PROCUREMENT 172 3260 FUNCTIONS INSTALLING PROJECT+VISIO S/W ON STAFF 173 3261 PERSONAL COMPUTER 158 159 160 161 162 163 164 165 166 167 168 169 170 171 174 3262 >>>>>>>PL-1/ PL-2 SKF OLCM Problem<<<<<<<<< 175 3263 E mail not working after power failure Connect to the printer tech-240-008\hp deskjet 176 3264 1220C 177 3265 Telephone out of order Request to provide sharing of Epson LQ2180 line 178 3266 printer 179 3267 sharing folder 180 3268 old E mails from 24th January have lost 181 182 183 184 185 186 187 188 189 190 191 3269 3270 3271 3272 3273 3274 3275 3276 3277 3278 3279 CAN NOT PRINT AT PRODUCTION P2015 PRINTER OQ # 10 000172 POS 5102 ' New Arrival Employee Hamd Punching New Arrival Employee Hand Punching

3246 3247 3248 3249 3250 3251 3252 3253 3254 3255 3256 3257 3258 3259

Hand Punch - POS / Dispatch system (VAS) Telephone System Computers Problems - Network - Telephone System Hand Punch - Hand Punch - Telephone System OHR Computers Problems - Computers Problems - JDE - Maintenance Others JDE -Supply Computers Problems - OLCM Problems Email Problems - Printers - Telephone System Printers - Network - Email Problems -

Computers Problems - JDE -Supply Others POS / Dispatch system (VAS) Printers - Printers - Email Problems - Hand Punch - Hand Punch - Computers Problems - Computers Problems - Printers - OLCM Problems Email Problems -

192 3281 5102 can you please stop and restart data collection 193 3282 one time. 194 3283 E-Mail is not working

195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211

3284 Email problems 3285 e mail problems 3286 3287 e-mail NO ICON FOR "OK" & "DELETE" FOR Order Parts 3288 List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts 3289 List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts 3290 List Revisions WO#2186961 3291 Tayep error 3293 Mail Box is Full 3294 ACCESS REQUEST 3295 add printer 3296 Microsoft word 3297 3298 Ticket # 3244 3299 JED 3300 3301 Internet

Email Problems - Email Problems - Email Problems - Others JDE - Maintenance JDE - Maintenance JDE - Maintenance POS / Dispatch system (VAS) Email Problems - JDE -Supply Printers - Others JDE - Maintenance Computers Problems - JDE - Maintenance Hand Punch - Internet -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days)

Abdulrahman Alzaidi

0% 0%

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 0% 0% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 0% - NO SLA 0%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi

0% 100.00% 100.00% 100.00% - no reply 0%

Mohammed Sajid

100.00% - no reply -

Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 0% - NO SLA 0% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan

100.00% 100.00%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply 100.00%

Abdulrahman Alzaidi Faisal Masoud Al-Saad Abdulrahman Alzaidi

100.00% 100.00% 100.00% 100.00%

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 0% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 0% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Basheer Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

- no reply 0% - no reply 0% 0% 100.00% 100.00% 100.00% 0% - no reply 100.00% - no reply - no reply 100.00% 0% 0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% - NO SLA 100.00% 100.00% 0% - no reply -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

- no reply - no reply 100.00% 100.00% 0% 100.00% 100.00% - no reply 100.00% 100.00% - NO SLA 100.00% - no reply 100.00% 100.00% - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% 0% 0% - no reply - no reply - no reply - no reply - no reply - no reply 0% - NO SLA 100.00% 100.00% 0% 100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - NO SLA 100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00% 0% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours)

Mohammad AL-Dubayyan Abdulrahman Alzaidi Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% - no reply 0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

100.00%

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid

100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Mohammed Sajid Mohammed Sajid Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 0%

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48

3420 3964 3077 3078 3079 3080 3081 3085 3093 3094 3095 3096 3097 3098 3099 3100 3101 3102 3103 3104 3105 3106 3107 3108 3109 3110 3111 3112 3113 3114 3115 3116 3117 3118 3119 3120 3121 3122 3123 3124 3125 3126 3127 3128 3129 3130 3131 3132

POS (Dispatch System) Provision of "Standard Procedures" menu Internet not working Battery & Acrobat to add printer update the attendances ID Temporarily Invalid Change the Printer for OHR Remot access to the JED-SUPPLY INSTALLING PROJECT+VISIO S/W ON MY PERSONAL COMPUTER Internet OQ 9003345 / 10000003 Weight correction Weight correction Printer for EPM building all PCs is not working new extension number auto workshop machine is not accepting code of employee no.3015 Please allow employee no.2883 to hand punch in CCR punch machine Unable to work in QccFs Folder and folder is not avalaibe in my P.c New PC for Mohd. Al-Masri PL3 KILN SCANER SHELL PL3 KILN SCANER SHELL telephone of mobile Crusher-1 & Crusher-2 both are not working. write-off List of phased out item with location,qty( more than Zero ) and extended price .. IP Telephone not working for ext 2245 system slow operation Computer Response Time e-mail date in arabic

49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96

3133 3134 3135 3136 3137 3138 3140 3141 3142 3143 3145 3146 3147 3148 3149 3150 3151 3152 3153 3154 3155 3156 3157 3158 3159 3160 3161 3162 3163 3164 3165 3166 3167 3168 3169 3170 3171 3172 3173 3174 3175 3176 3177 3178 3179 3180 3181 3182

CAN NOT PRINT AT PRODUCTION P2015 PRINTER - - e-mail for khan user ID printer is not working printing problem POS List of Items having Minimum Order qty More than Re order Level quantity Email problems PL1 & PL2 Packing Plant corriction of weight Request to provide the step by step procedure to change GL Class of stock item Unable to see my e-mails DVD decoder printers pos printer ohr Laptop Problem 4250 *******OLCM problem for PL-1 and PL-2******** >>>>>>>>email attachment problem>> >>>>>>>>email attachment problem>> KMS Email Address for New Employee Telephone Repair Telephone Repair E-mail receiving,sending & may be outlook not working properly Employee no. 1383 facing punch problem JED 1270 Paper printing KMS Problems JDE IS NOT WORKING JDE IS NOT WORKING Avaya Phone JED Telephone is not working Items with Levels in 950 Branch plant List of items with different GL Class fo r the same item.

97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144

3183 3184 3185 3186 3187 3188 3189 3191 3192 3193 3194 3195 3196 3197 3198 3199 3200 3201 3202 3203 3204 3205 3206 3207 3208 3209 3210 3211 3212 3213 3214 3215 3216 3217 3218 3219 3220 3222 3223 3224 3225 3226 3227 3228 3229 3230 3231 3232

List of items with less and more than 12 digits in the system. Stockinfg type ''O'' items are apperaing in Buyer Guide report. Email problems Problem solved Hand punching Problem in receiving email & OHR not installed in my computer Computer has slow down To provide 1hr. internet for MW. foreman and the Planner Printer is out os service - need to re install Occouring Problem in Transfering branch one to another JDE FINANCE VERY SLOW Avaya Softconsole One folder is missing Provide us the AGING REPORT for Non Moving items last 10 years printers Upload new data base of EMERSON On Line as per email from M/s. EMERSON I CANNT PRINT WITH PL1 PRINTER I CANNT PRINT WITH PL1 PRINTER + network cable PDF COnverter not working My desk-top computer booting problem My desk-top computer booting problem odwn load typing tutorial odwn load typing tutorial *******PL-1/ PL-2 OLCM Problem******* PHOTOCOPY MACHINE BLOOKING SOME TRANSACTIONS Domingo computer

145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192

3233 3234 3235 3236 3237 3238 3239 3240 3241 3242 3243 3244 3245 3246 3247 3248 3249 3250 3251 3252 3253 3254 3255 3256 3257 3258 3259 3260 3261 3262 3263 3264 3265 3266 3267 3268 3269 3270 3271 3272 3273 3274 3275 3276 3277 3278 3279 3281

2600 0524 Computer running slow can not access EMERSON On Line system can not access EMERSON On Line system can not access EMERSON On Line system can not access EMERSON On Line system can not access EMERSON On Line system can not access EMERSON On Line system SKF online not working Require 7 PC's with Network Connection in Training Room Computer Slow Response Hand Punch Not Working Weight correction Network Telephone set Hand punch of Mr.Krishnam Emp.No.2964 Ext. number required OHR computer is very slow JDE 2007 3002 SECURITY PROFILE FOR PROCUREMENT FUNCTIONS INSTALLING PROJECT+VISIO S/W ON STAFF PERSONAL COMPUTER >>>>>>>PL-1/ PL-2 SKF OLCM Problem<<<<<<<<< E mail not working after power failure Connect to the printer tech-240-008\hp deskjet 1220C Telephone out of order Request to provide sharing of Epson LQ2180 line printer sharing folder old E mails from 24th January have lost CAN NOT PRINT AT PRODUCTION P2015 PRINTER OQ # 10 000172 POS 5102 ' New Arrival Employee Hamd Punching New Arrival Employee Hand Punching 5102

193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

3282 3283 3284 3285 3286 3287 3288 3289 3290 3291 3293 3294 3295 3296 3297 3298 3299 3300 3301 3302 3303 3304 3305 3306 3307 3308 3309 3310 3311 3312 3313 3314 3315 3316 3317 3318 3319 3320 3321 3322 3323 3324 3325 3326 3327 3328 3329 3330

can you please stop and restart data collection one time. E-Mail is not working Email problems e mail problems e-mail NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 Tayep error Mail Box is Full ACCESS REQUEST add printer Microsoft word Ticket # 3244 JED Internet telephone did not connect telephone did not connect telephone did not connect NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 3057 JDE-Maintenance work order Telephone extension is not working visio software Ref ticket 3268 New User for Computer Prod-225.011 OHR access for New Yard Civil Engineer visio Knowledge Manager- Trends/Graphs for Plant Operational Parameters shifting of my computer network cables/printer to another room-reg shifting of my computer network cables/printer to another room-reg Internet access Internet access PUNSHING FOT EMP 3054&3053 NOT WORKNING IN CCR PL-1 cooler vent fan SKF on line readings not updating. PL-1 cooler vent fan SKF on line readings not updating. CUT-OFF DATE FOR R43450_QCC0002 Knowledge Manager- Trends/Graphs for Plant Operational Parameters

30 31 32 33 34 35 36 37

3331 3332 3333 IP Telepone 3334 Telephone unit unclear reception 3335 3336 3337 3338 Computer operation has become dead slow

2007

Backup

38 3339 Follow:NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 39 40 41 42 43 44 45 46 47 48 49 50 51 3340 3341 3342 3343 3344 3345 3346 3347 3348 3349 3350 3351 3352 Follow:NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions WO#2186961 JD HR VERY SLOW AND JD FINANCE VERY SLOW Waiting for print print work order problem SHIFTING OF NETWOK CABLES AND TELEPHONES NO ICON FOR "OK" & "DELETE" FOR Order Parts List Revisions all "P1" Status Scanner Connecting the printer to my computer ELEC-250-027 Commision the New P.C Email Slow need computer system need computer system

52 3353 Installation of computer for Instrument Supervisor,PLC Engineer,PLC Foreman-Reg 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 3354 3355 3356 3357 3358 3359 3360 3361 3362 3363 3364 3365 3366 3367 3368 3369 3370 3371 3372 3373 3374 Installation of computer for Instrument Supervisor,PLC Engineer,PLC Foreman-Reg Activation of OHR SYSTEM-rEG PUNSHING FOR EMP NO 2856 INTERMEC PRINTERS FOR BARCODE Plant Manager Office Printer OHR Not Working, Computer Qulty 225-005 password !!!! 3058 WORK PROCESS DELAY DUE TO JDE POS NOT WORKING P_1 & PL- 2 plant SKF On Line readings not updating since yesterday morning P_1 & PL- 2 plant SKF On Line readings not updating since yesterday morning 2294 New Arrival Employee Hand Punching Internet No Response Internet problem chemical lab computer

74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121

3375 3376 3377 3378 3379 3380 3381 3382 3383 3384 3385 3386 3387 3388 3389 3390 3391 3392 3393 3394 3395 3396 3397 3398 3399 3400 3401 3402 3403 3404 3405 3406 3407 3408 3409 3410 3411 3412 3413 3414 3415 3417 3418 3419 3421 3422 3423 3424

connectivity with server Hand punch printer is not working printer is not working 2 SKF On Line readings not updating computer EMP-250-009 sharing OQ - PRINTING printer Adobe Acrobat not working Adobe Acrobat not working windows Media Player regarding computer JDE Provosition of Telephone Ext. NEED HAND PUNCH IN TECHNICAL BUILDING Printer not working. XML file Zero not working Zero not working Telephone is not workjng at Mobile Crusher -2 (2017) Telephone is not workjng at Mobile Crusher -2 (2017) 9 computer is very slow JDE ATTACHEMENT HAND PUNCHING IN CCR BUILDING 9 LUB000000037 Status Change from H3 to H2 Gypsum reclaimer telephone set is misssing JDE- Stores Access internet is very very very very slow Computer speed is getting very low every day in betwee 11.00 hrs. to 13.00hrs. no tele available JDE pass word Late Receiving Email

122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167

3425 3426 3427 3428 3429 3430 3431 3432 3433 3434 3435 3436 3437 3438 3439 3440 3441 3442 3443 3444 3445 3446 3447 3448 3449 3450 3451 3452 3453 3454 3455 3456 3457 3458 3459 3460 3461 3462 3463 3464 3465 3466 3467 3468 3469 3470

printing not formated 9 2292 Tayep error PC is lock at Technical Building instulation Microsoft Publisher JDE - Budget Access (QBUDSUP) printer not working. Work order attachment page not opening POS is not getting open in my PC 2230 need to install my printer POS NOT WORKING FILE SHARING File Sharing (PDF ISO 14001 :2004 Manuals) 3423 Need toactivate JDE AND provoding supervisor codefor INSTRUMENT SUPERVISOR Installation of AUTOCAD, Printer and Internet access Share mechanical daily alocation to my computer. Flash Memory is not working Telphone 2326 Change Microsoft 2003 to 2007 printer not working 5502 DAILY SHORT CUT ALLOCATION wo no :2234610 no tele yet 9 Removing programmes Request for punch Recognize in electrical department of employee no.3030 & 3031 Telephone Ext. in the Guest Rooms Telephone Ext. in house B-213 POS not getting open in my PC Telephone Problem at packing plant no. 2 autoloader building Please install Printers on my computer Need of PC'S for PLC ENGINEER/PLC FOREMAN pdf Computer's Programm Installation

168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 409 410 411 412 413 414 415 416 417 418 419 420 421 422 423 424 425

3471 3472 3473 3474 3475 3476 3477 3478 3479 3480 3481 3482 3483 3484 3485 3486 3487 3488 3489 3490 3491 3492 3493 3494 3495 3496 3497 3498 3499 3500 3501 3502 3503 3504 3505 3506 3507 3508 3509 3510 3511 3512 3513 3514 3515 3516 3517 3518

9 POS regarding ticket 3435 Telphone 2326 Email can not reach with reply-undeliverable Email problems EMERSON On Line error message, PL_3 plant Email problems Installed AutoCad Problem Internet Provision VAS Cabinet 10000971: po:10000713 10000971: po:10000713 AutoCad 2008 Still not opening Enginneering Data Downloads Media Player Classic refer-3456. reply not reaching- tele not working Computer problems pos : Reg drawings Need Network Connection etc. Two lines are connecting to each other Two lines are connecting to each other Refix the line of 2376 JDE Laptop upgrade to 2007 Internet connection to the Tool Keeper my offece phone to open the hrs of intenet for Acting mob.work shop superintendant video player new telephone system Landline telephone access Monitor,Key Board and Time Reset AutoCAD program

426 427 428 429 430 431 432 433 434 435 436 437 438 439 440 441 442 443 444 445 446 447 448 449 450 451 452 453 454 455 456 457 458 459 460 461 462 463 464 465 466 467 468 469 470 471 472 473

3519 3520 3521 3522 3523 3524 3525 3526 3527 3528 3529 3530 3531 3532 3533 3534 3535 3536 3537 3538 3539 3540 3541 3542 3543 3544 3545 3546 3547 3548 3549 3550 3551 3552 3553 3554 3555 3556 3557 3558 3559 3560 3561 3562 3563 3564 3565 3566

Message centre mail not receiving Dialling gets locked I am not getting any email from message centre Printing area selection problem - Portrait to Landscape instullation of an HP C4683 printer Access for running and updating the Items committed report against workorder. Request to add Cycle count print menu to Supervisor Stock Control Cycle count print report EMERSON on line system error message office printer Buriydeh phone Telephone cable joint problem knowledge manager Please Provide Username & Passwords For newly Provided PCs for Engineers. New Cost Accountant ) ( Changing Username Change of user name no delivery of my reply to you Please Provide OHR Shortcut Installation of Program Installation of Program Reg Work order Landline telephone access my printer need to be hooked Need Hand pucnh recognize of new empoyees PC capability is not good install new printer Request for Internet Access virus access - yet to be updated Provision of Internet test Internet OHR overtime entry display problem

474 475 476 477 478 479 480 481 482 483 484 485 486 487 488 489 490 491 492 493 494 495 496 497 498 499 500 501 502 503 504 505 506 507 508 509 510 511 512 513 514 515 516 517 518 519 520 521

3567 3568 3569 3570 3571 3580 3581 3582 3583 3584 3585 3586 3587 3588 3589 3590 3591 3592 3593 3594 3595 3596 3597 3598 3599 3600 3601 3602 3603 3604 3605 3606 3607 3608 3610 3611 3612 3613 3614 3615 3616 3617 3618 3619 3620 3621 3622 3623

0062 Telephone line in B5-1F09 COMPUTER SLOW Telephone line in B5-1F09 Telephone line in B5-1F09 Telephone line in B5-1F09 9 Printer pls refer #3545 Telephone machine OLCM OHR Please enter my mail in cetral system Change over the Residence extension and STC DSL line to new house. Reg Work order code no:for Inst Sup 2 Telephone Not Work Computer Not work Supervisor Office to add in message center and electrical group No Print Out MS Access Enger email Telephone Extension is dead Office Telephone application to be install Need of Interfacility to PLC ENGineer Mr.PRADEEEPKUMAR BARRU-rEG iNTERCONNECTING THE PRINTER TO plcEngineer-Reg *******Telephone is dead******* bdf Need hand puch at Technical Building Requires OHR Need of change of username / e-mail address for Mr.hathi sathakkathulla-Reg CHANGING OF ROLL Access for entering vacation,short leave and overtime entry for Mr.Saiali Direct (inter-city) dialing facility for clinic pos 7303 QXXFS Telephone Ext. in house B-201

522 523 524 525 526 527 528 529 530 531 532 533 534 535 536 537 538 539 540 541 542 543 544 545 546 547 548 549 550 551 552 553 554 555 556 557 558 559 560 561 562 563 564 565 566 567 568

3624 3625 3626 3627 3628 3629 3630 3631 3632 3633 3634 3635 3636 3637 3638 3639 3640 3641 3642 3643 3644 3645 3646 3647 3648 3649 3650 3651 3652 3653 3654 3655 3656 3657 3658 3659 3660 3661 3662 3663 3664 3665 3666 3667 3668 3669 3670

Install, provide A3 size printer for drawings. Scanner not working need to scan document No internet access // Internet Access for searching new materials and methods thru Web Upgrading of Auto Cad 2008 or Higher Version OHR printer not shown most of the coulers. Print all preventive work orders in A2 status related to one particular bussiness unit Various Network problems cic cic Activation of Internet Connection Stock Item Export Grid Data email problem email problem Network connection not working OHR IS NOT WORKING GDP KMS not working / not able to log in CHANGE MY NUMBER HAND PUNCH PROPLEM. Request to provide the list of items on hand without the location details entered system frequently reboot Rgarding Work order ******Telephone at 213-BCH drive end******* OQ NOT PRITING ALL ITEMS AutoCad 2008 now expired E-mail not working 2886 5382 JED Message Center Include Computer problem Punching problem for employee

569 570 571 572 573 574 575 576 577 578 579 580 581 582 583 584 585 586 587 588 589 590 591 592 593 594 595 596 597 598 599 600 601 602 603 604 605 606 607 608 609 610 611 612 613 614 615

3671 3672 3673 3674 3675 3676 3677 3678 3679 3680 3681 3682 3683 3684 3685 3686 3687 3688 3689 3690 3691 3692 3693 3694 3695 3696 3697 3698 3699 3700 3701 3702 3703 3704 3705 3706 3707 3708 3709 3710 3711 3712 3713 3714 3715 3716 3717

Internet Access for Yard Civil Engineer Hand punching problem in mechanical Employee Telephone unit unclear reception Punching was not accept in the workshop Outlook Problem-Message box full Hand punching problem ********Telephone Extension problem********* E-Mail Problem Upgrade to Microsoft 2007 Repaer Ext 3620 knowledge manager computer 123 Need of Hand Punch USP Need Hand pucnh recognize of new empoyees JED TV Channels slaw p.c response knowledge manager computer - Computer processing problem Plant # 1 & 2 SKF on line reading not updating since yesterday 1320 JD problem Printer sharing Microsoft 2007 New Arrival Employee Hand Punching New Arrival Employee Hand Punching knowledge manager computer Reg.OHR USER NAME/PASSWORD FOR COPYING THE SAME RIGHTS FOR ACTIVATION OF OHR FOR MR.SATHAKKATHULLA-REG JDE PDF View & Extracting CSV File Printing of Reports JED

616 617 618 619 620 621 622 623 624 625 626 627 628 629 630 631 632 633 634 635 636 637 638 639 640 641 642 643 644 645 646 647 648 649 650 651 652 653 654 655 656 657 658 659 660 661 662 663

3718 3719 3720 3721 3722 3723 3724 3725 3726 3728 3730 3731 3732 3733 3734 3735 3736 3737 3738 3739 3740 3741 3742 3743 3744 3745 3746 3747 3748 3749 3750 3751 3752 3753 3754 3755 3756 3757 3758 3759 3760 3761 3762 3763 3764 3765 3766 3767

knowledge manager computer OHR file system JDE Please replace new computer monitor at PL_2 SKF On Line hoist computer JDE not working & also computer speed slow 10419 Preparing of work order problem in JDE Maintenance non functioning telephone line Printer sharing E-Mail not working email problem NONE OF OUR DEPT E-MAIL IS WORKING NONE OF OUR DEPT E-MAIL IS WORKING Micorsoft Network - Not working microsoft exchange not connected weight correction CAN NOT PRINT AT PRODUCTION P2600n PRINTER ********Mobile Crushe I (OLD) Operator room telephone******* Reg Work order code no:for Inst Sup 2 JDE - Maintenance Not able to change the status JDE problem Pl increase my ram JD PROBLEM req to change internet timing Work order attachment are invisible JED PROGRAM NOT OPENED. JDE Problem. not export to xcel format not export to xcel format not export to xcel format not open not open the common problems as on today knowledge manager computer JED JDE not working

664 665 666 667 668 669 670 671 672 673 674 675 676 677 678 679 680 681 682 683 684 685 686 687 688 689 690 691 692 693 694 695 696 697 698 699 700 701 702 703 704 705 706 707 708 709 710 711

3768 3769 3770 3772 3773 3774 3775 3776 3777 3778 3779 3780 3781 3782 3783 3784 3785 3786 3787 3788 3789 3790 3791 3792 3793 3794 3795 3796 3797 3798 3799 3800 3801 3802 3803 3804 3805 3806 3807 3808 3809 3810 3811 3812 3813 3814 3815 3816

Telephone Ext. in B5-1G07 Weighment correction contact with the net add printer Internet. Hand Punching Problem reg - internet timing JDE STRUCKUP Please give Internet access to Mr.Johar Zaman new employee punch Problem in running system Virus attack with my computer Virus attack New Arrival Employee Hand Punching New Arrival Employee Hand Punching Auto cad Program Not Working Email not opening Hand punch not working computer virus E-Mail problem Computer Security Risk E-Mail problem message center SKF On line readings not updating since 21.04.2010 JD Not working Network Printer Installation (PC re-configured) emp. no 2798 punching New Arrival Employee Hand Punching New Arrival Employee Hand Punching Computer not opening Telphone 2426 E-mail not working E-mail not working Hand Punch Problem

712 713 714 715 716 717 718 719 720 721 722 723 724 725 726 727 728 729 730 731 732 733 734 735 736 737 738 739 740 741 742 743 744 745 746 747 748 749 750 751 752 753 754 755 756 757 758 759

3817 3818 3819 3820 3821 3822 3823 3824 3825 3826 3827 3828 3829 3830 3831 3832 3833 3834 3835 3836 3837 3838 3839 3840 3841 3842 3843 3844 3845 3846 3847 3848 3849 3850 3851 3852 3853 3854 3855 3856 3857 3858 3859 3860 3861 3862 3863 3864

9 micro soft office and excel not working Telephone unit not working properly Security Gate Telephone set is not working properly No.2735 Not possible to login Offline SKF computer with old user name & password non functioning JDE NOT WORKING Computer not working. Printer not working Language Bar Reg. Hand punch m/c near Technical Building Hand punch problem of employee no.3030 Mobile workshop punch machine not working punching Net work not working hand Punch problem - technical building knowledge manager computer OHR non functioning ph. ext. 2223 computer not accept passward JDE not working JD Not working New Telephone Line / Number every time a message " connection to databse server has been lost" appears Weight correction My computer speed become dead slow Printer not working Hand punch in electrical building The attachment JDE 2007 activated the hand punch

760 3865 761 3866 reg - internet timing 762 3867 BAR CODING 763 764 765 766 767 768 769 770 771 772 773 774 775 776 777 778 779 780 781 782 783 784 785 786 787 788 789 790 791 792 793 794 795 796 797 798 799 800 801 802 803 804 805 806 3868 3869 3870 3871 3872 3873 3874 3875 3876 3877 3878 3879 3880 3881 3882 3883 3884 3885 3886 3887 3888 3889 3890 3891 3892 3893 3894 3895 3896 3897 3898 3899 3900 3901 3902 3903 3904 3905 3906 3907 3908 3909 3910 3911

Request to add the ID for emp.No.3088 in Store Section attendance punching machine Supply JD System Mail box exceeds limit Computor problem shift lab telephone Telphone 2041 Please configure printer JDE attachment media files not opening Hand Scan Machine for Punching In & Out (Malfunctioning) Over time to be updated Computer not working properly microsoft office outlook not working Auto Cad 2008 License Expired Problem in Generation of new W.O New cvb file having machine design information to be uploaded in to system Tele Phone not working. malfunction Hand punching auto update Punch in and out of employee no.2646 Internet connection and phone connection. New two users for GDP tranees The computer of the mobile workshop's planner not starting OFF line computer in EMP section can not be logged in 82301 Hand panch POS SYSTEM NOT WORKING Weight correction Hand Punching In & Out Enrollment at CCR Building 2373 Telephone not working Rest the pass word New Email account Attahment Not Showing

807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 825 826 827 828 829 830 831 832 833 834 835 836 837 838 839 840 841 842 843 844 845 846 847 848 849 850 851 852 853 854

3912 3913 3914 3915 3916 3917 3918 3919 3920 3921 3922 3923 3924 3925 3926 3927 3928 3929 3930 3931 3932 3933 3934 3935 3936 3937 3938 3939 3940 3941 3942 3943 3944 3945 3946 3947 3948 3949 3950 3951 3952 3953 3954 3955 3956 3957 3958 3959

almost daily problem IP TELEPHONE Computer is very slow dispatch slip problem Internet Timing Internet is not working new employee VISIO Type change OHR SYSTEM WORK ORDER ATTACHMENT PICTURE NOT OPEN Email Acounts for GDP Paarticipants new employee's hand print ticket no. 3907 Telephone number 2348 Hand punch of Mr.Zaid Emp no.2838 0530736601 Ext.not working PUNSHING FOR EMP 2190 NOT WORKNING IN CCR KMS Problems Printer print not good Ext 2426 is not working OUT OF OFFICE ASSISTANT Punching not in Mech. Work shop might be virus attack with my system KMS Problems ( winrar ) Internet Explorer Problem i have problem when entre invoice COMPUTER SLOW- INCREASE RAM can not login SKF Machine analyst Hand Punch Activation Installation of Converter of Autio Cad from Version 2008 to Version 2006 Hand punch problem in mechanical

855 856 857 858 859 860 861 862 863 864 865 866 867 868 869 870 871 872 873 874 875 876 877 878 879 880 881 882 883 884 885 886 887 888 889 890 891 892 893 894 895 896 897 898 899 900 901

3960 3961 3962 3963 3965 3966 3967 3968 3969 3970 3971 3972 3973 3974 3975 3976 3977 3978 3979 3980 3981 3982 3983 3984 3985 3986 3987 3988 3989 3990 3991 3992 3993 3994 3995 3996 3997 3998 3999 4000 4001 4002 4003 4004 4005 4006 4007

NEED KMS FOR ME There is no facility provided on this computer Repair autocad in my system. pos OHR file log in difficulty Hand Punching In mechanical workshop Hand punching Computer extremely slow JDE user ID password KMS NOT AVA. PL-2 Packing Plant Control Room Printer attachment not opening JDE problem. No outstanding OR,OQ and OP but appearing quantity in AVAILABLE FIELD Need qcc maual network --REG take a corrective action at your end "item number SP2GCP000059 and SP2GCP000060 (GRN Number .rar (Software installation) OHR Reset password of Mr.Srinivason Pc. to install win rar programme in my system Internet facility to Environmental Rooms-4 nos Sharing Folders Win-RAR Application ( CCR) PL-1 & PL-2 SKF on line reading not updating since 26.05.2010 supply a mouse to HR Ibraheem AlQahtani JDE system not working Activate the E mail Installation of software for thermal imaging related to electrical PM Work Order Status JDE IS NOT WORKING Weight correction ms office excel OFF line computer not detecting microlog log CMVA60 my E-Mail is not opening

902 903 904 905 906 907 908 909 910 911 912 913 914 915 916 917 918 919 920 921 922 923 924 925 926 927 928 929 930 931 932 933 934 935 936 937 938 939 940 941 942 943 944 945 946 947 948 949

4008 4009 4010 4011 4012 4013 4014 4015 4016 4017 4018 4019 4020 4021 4022 4023 4024 4025 4026 4027 4028 4029 4030 4031 4032 4033 4034 4035 4036 4037 4038 4039 4040 4041 4042 4043 4044 4045 4046 4047 4048 4049 4050 4051 4052 4053 4054 4055

THE WATER TREATMENT FORMAN COMPUTER Reg.Grid Data Change display name in address book Type correction punch transfer PUNSHING FOR EMP 2554 NOT WORKNING IN CCR PUNSHING FOR EMP 2554 NOT WORKNING IN CCR PUNSHING FOR EMP 2554 NOT WORKNING IN CCR *******Two Telephone extensions problem******* *******Two Telephone extensions problem******* HAND PUNCH REQUIRE 2899 JDE sign out problem for 3098 Hand punch problem neat Tech .Building power on problem New Arrival Employee Hand Punching New Arrival Employee Hand Punching Internet Connection for IA Telephone connection at office & Home B 303 Palm impression sensing problem for the Hand Punch machine of Stores delivery delayed PL-1 SKF On Line readings not updating since 01.06.2010 morning OFf line computer SKF machine analyst not opening 2899 Intermec Bar Coding Printer hand punch problem Hot Line telephone in CCR PL-2 Mobile workshop hand punch machine is not working SALES AREA DATA Need hand puch at emp building Need hand puch at emp building Need of INternet facility for 1 hrs. -Reg pos Scanner Not Working OLCM account for PL-3 AMS export grid not functioniong Gamma Matrix PC is to be connected with Qcc Network For remote assistance. HP coloor LaserJet 2600n Epson Update information in address book Installation of Goggle Earth Program

950 951 952 953 954 955 956 957 958 959 960 961 962 963 964 965 966 967 968 969 970 971 972 973 974 975 976 977 978 979 980 981 982 983 984 985 986 987 988 989 990 991 992 993 994 995 996 997

4056 4057 4058 4059 4060 4061 4062 4063 4064 4065 4066 4067 4068 4069 4070 4071 4072 4073 4074 4075 4076 4077 4078 4079 4080 4081 4082 4083 4084 4085 4086 4087 4088 4089 4090 4091 4092 4093 4094 4095 4096 4097 4098 4099 4100 4101 4102 4103

PL-3 Emerson AMS OLCM update problem Hand punch problem of employee no.2635 Hand punch problem of employee no.2635 Hand Punch Activation SKF OLCM Problem for PL-2 Raw mill Projector in Main Meetin Room Projector in Main Meetin Room Projector in Main Meetin Room Installation of Real Player installing programs new telephone system Install Arabic office 2007 PC slow Mail receiving problem JDE operating procedure Problem in MS Access data entry. recurring network connectivity problem ) 9( KMS Problems knowledge manager computer Employee no.2751 need punch from Technical building Offline condition monitoring PC Serial port problem Addition of Vision Addition of Vision Addition of Vision TRT Turkish Channel OLCM SKF prolem for PL-1 OLCM SKF prolem for PL-1 barcoding printing issue Unable to logon-Tech-240-013 363 POS Reg.JDE is not working non responding OHR JDE IS NOT WORKING PROPERLY

998 999 1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 1010 1011 1012 1013 1014 1015 1016 1017 1018 1019 1020 1021 1022 1023 1024 1025 1026 1027 1028 1029 1030 1031 1032 1033 1034 1035 1036 1037 1038 1039 1040 1041 1042 1043 1044 1045

4104 4105 4106 4107 4108 4109 4110 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4122 4123 4124 4125 4126 4127 4128 4129 4130 4131 4132 4133 4134 4135 4136 4137 4138 4139 4140 4141 4142 4143 4144 4145 4146 4147 4148 4149 4150 4151

internet timing internet connection TV Connection formt PC Reg.Work Order pos E-mail Problem JDE Printing problem sharing file not getting open New Employee Daily Allocation SKF OLCM problem for PL-1 and PL-2 The shift lab. sharing folder Epson + wEBSENSE INTERNET CESSS MESSAGE-rEG e-mail system Internet problem Install printers Computer not working New Arrival Employee Hand Punching sharing of folder Sharing folders not able to open Internet problem ( not getting open web site) Philip PC internet not working Computers Problems non availability need printer connection Printer Is Out Of Working 1368 New Arrival Employee Hand Punching Request for Telephone line connection Request to look in to the problem of extension No.2517 - out of order QCX[ON LINE ANALYZER] COMPUTER BACKUP-SHIFT LAB. Request to add sharing of printing for Mr.Manuel Punzai Printing sharing facility Printing problem on shared printer Internet access required Add new employee 3106

1046 1047 1048 1049 1050 1051 1052 1053 1054 1055 1056 1057 1058 1059 1060 1061 1062 1063 1064 1065 1066 1067 1068 1069 1070 1071 1072 1073 1074 1075 1076 1077 1078 1079 1080 1081 1082 1083 1084 1085 1086 1087 1088 1089 1090 1091 1092 1093

4152 4153 4155 4156 4157 4158 4159 4160 4161 4162 4165 4166 4167 4168 4169 4170 4171 4172 4173 4174 4175 4176 4177 4178 4179 4180 4181 4182 4183 4184 4185 4186 4187 4188 4189 4190 4191 4192 4193 4194 4195 4196 4197 4199 4200 4202 4203 4204

Print command not going Sharing folder not opening Hand Punch Problem Creation of new user name for a new employee internet internet Telephone Instrument and Extention Old Emails. sent items not existing 9 Hand Punching in Technical Building; Emp.No.2049 Hand Punching in Technical Building; Emp.No.2049 Hand Punching in Technical Building; Emp.No.2049 Primo PDF Installation Computers Problems Pl. provide MessageCentre Access 4MB file emailing JD Internet access Instrument Not Working Properly Outlook inbox excel file opening problem Tel. Ext. Connection Internet email no working Urgent Telephone Instrument Requirement at office Urgent Telephone Instrument Requirement at office PUTING A FILE AS A SHIRED ONE FOR SUPPLY STAFF oh hand QTY value not correct - -

1094 1095 1096 1097 1098 1099 1100 1101 1102 1103 1104 1105 1106 1107 1108 1109 1110 1111 1112 1113 1114 1115 1116 1117 1118 1119 1120 1121 1122 1123 1124 1125 1126 1127 1128 1129 1130 1131 1132 1133 1134 1135 1136 1137 1138 1139 1140 1141

4205 4206 4207 4208 4209 4210 4211 4213 4214 4215 4216 4217 4218 4219 4220 4221 4222 4223 4224 4225 4226 4227 4228 4229 4230 4231 4232 4233 4234 4235 4236 4237 4238 4239 4240 4241 4242 4243 4244 4246 4247 4248 4249 4250 4251 4252 4253 4254

Hand punch printer is not working add printer,, Color printer and 4250 printer scanner Connection Request to give access for Mr.Manny for punching at Stores PC very slow test 2009 Network Cable For Operating station. sharing folder Reg Telephone facility . Reg Telephone facility . Mouse is out of service-provide one spare with USB port type out of office assistant not working Sharing Folder Connection Installation and re-configuration of Network Scanner in procurement dept. TV Connection Telephone not working, No Dial Tone Hand Punch Enrollment install win rar no access to qccf's folder Not Printing of Work Order to the JDE Weight correction PP.Printer problem to be install in the system 9 9 as stated

1142 1143 1144 1145 1146 1147 1148 1149 1150 1151 1152 1153 1154 1155 1156 1157 1158 1159 1160 1161 1162 1163 1164 1165 1166 1167 1168 1169 1170 1171 1172 1173 1174 1175 1176 1177 1178 1179 1180 1181 1182 1183 1184 1185 1186 1187 1188

4255 4256 4257 4258 4259 4260 4261 4262 4263 4264 4265 4266 4267 4268 4269 4270 4271 4272 4273 4274 4275 4276 4277 4278 4279 4280 4281 4282 4283 4284 4285 4286 4287 4288 4289 4290 4291 4292 4293 4294 4295 4296 4297 4298 4299 4300 4301

Message received Message received Mind Manager Daily location problem SKF OLCM problem. OHR ohr out of servec pls check Emergency no.3333 telephone set problem New Arrival Employee Hand Punching OHR NOT WORKING Adding name of Mr.Manuel Punzal in OHR of Stores PL3 Kiln PC Scanner sharing folder QCCO cannot open INTERCOMM NOT WORKING IN PL-2/PL-3 PACKING PLANT PASSENGER ELEVATOR-rEG Reg. Hand punch m/c near Technical Building NEED 2007 OFFICE Telephone not working PL-2 RAW MILL --rEG Email Attachement AutoCAD 2011 installation PRINTER NOT WORKING PRINTER NOT WORKING Outlook( mail ) problem POS Emp 3077 JDE Access Empl 3072 JDE Access Empl 3076 JDE Access change the name Printer Malfunction OHR Not Working OHR Not Working " SharedX on Qulty-225-004 " OHR System not working PL-1 SKF OLCM problem. Procurement heavy duty scanner connection Laptop & Configuration of Printer symantec endpoint protection problem Instulation Printer (OP/OQ)

1189 1190 1191 1192 1193 1194 1195 1196 1197 1198 1199 1200 1201 1202 1203 1204 1205 1206 1207 1208 1209 1210 1211 1212 1213 1214 1215 1216 1217 1218 1219 1220 1221 1222 1223 1224 1225 1226 1227 1228 1229 1230 1231 1232 1233 1234 1235 1236

4302 4303 4304 4305 4306 4307 4308 4309 4311 4312 4313 4314 4315 4316 4317 4318 4319 4320 4321 4322 4323 4324 4325 4326 4327 4328 4329 4330 4331 4332 4333 4334 4335 4336 4337 4338 4339 4340 4341 4342 4343 4344 4345 4346 4347 4348 4349 4350

dpf test Printer sharing Install & New account Install & New account Daily location ohr Not working ohr Not working ohr Not working JDE access Internet Weigh correction Weigh correction OHR file system Weight correction virus protection Softwares... Network E mail sending problem Reg. JDE issue Mr Atef Alnatsah EX NO 2305 9 ) 9( out of office assistant Residence Telephone Not Working User Account & POS Hand Punch not working for Emp.No.2973 Need To Connect Telephone Line In Camp Mr Soman Nair EX NO 2311 Punching system is not working CCR Telephones are not functional My computer is very slow Hand punch problem near Tech .Building Hand punch problem near Tech .Building KMS Problems Hand punch machine not working

1237 1238 1239 1240 1241 1242 1243 1244 1245 1246 1247 1248 1249 1250 1251 1252 1253 1254 1255 1256 1257 1258 1259 1260 1261 1262 1263 1264 1265 1266 1267 1268 1269 1270 1271 1272 1273 1274 1275 1276 1277 1278 1279 1280 1281 1282 1283 1284

4351 4352 4353 4354 4355 4356 4357 4358 4359 4360 4361 4362 4363 4364 4365 4366 4367 4368 4369 4370 4371 4372 4373 4374 4375 4376 4377 4378 4379 4380 4381 4382 4383 4384 4385 4386 4387 4388 4389 4390 4391 4392 4393 4394 4395 4396 4397 4398

OHR NOT AVA. OHR NOT AVA. OHR NOT AVA. knowledge manager computer PL-1 SKF OLCM is not updating since yesterday. Virus Definitions QCC Support URL PDF FILES QCC SUPPORT IS NOT WORKING Jde very slow 9052893050 JDE Excess Master list for all employees in QCC Computer Message Computer Message OHR PROBLEM KMS Problems Hand Punching Not Working ohr not working OUt of Office Assistant Internet Cable Non-Punching of 3 Employees : 3044,3059,3096 at Electrical Building hand punch networking problem test test test test RFID Gates Punching machine is not recognize his finger prints New Telephone Line OHR net working Regar. provide the telephone connection to new Explosive store(PCA MCC room) Non-Punching at the Electrical Building Non-Punching at the Electrical Building Non-Punching at the Electrical Building print purchase receiver 1 1 1

1285 1286 1287 1288 1289 1290 1291 1292 1293 1294 1295 1296 1297 1298 1299 1300 1301 1302 1303 1304 1305 1306 1307 1308 1309 1310 1311 1312 1313 1314 1315 1316 1317 1318 1319 1320 1321 1322 1323 1324 1325 1326 1327 1328 1329 1330 1331 1332

4399 4400 4401 4402 4403 4404 4405 4406 4407 4408 4409 4410 4411 4412 4413 4414 4415 4416 4417 4418 4419 4420 4421 4422 4423 4424 4425 4426 4427 4428 4429 4430 4431 4432 4433 4434 4435 4436 4437 4438 4439 4440 4441 4442 4443 4444 4445 4446

2 ( ) Handpunch not accepting my ID Weight correction ex:no 2279 out of service network problem Computer with user name for new joined Mobile w/shop superintendent Open Superindent Code to access Oracle utilities ******PL-2 Raw Mill OLCM is not updating readings****** Pick UP # 9596 TXA & RFID TAG # 329 Not Functional Pick UP # 9596 TXA & RFID TAG # 329 Not Functional Pick UP # 9596 TXA & RFID TAG # 329 Not Functional Hand punch problem of employee no.3031 C.C.R test Vehicle 5377 Budget forms - not opening Internet Timing Handpunch not accepting my ID PC working slow & Internet acces sign out problem for emp. 3098 Internet Not Working Non-Punching of Emp. No. 3044 at the Electrical Building AST # 47421 non responding OHR Request for access in jde for refractory supervisor Request for an Email account 5102 Telephon and TV B5/2 G19 Gate repeated hand punch signout problem Computer problem to remove the out of office removal of vendor E-mail not working JDE ( MAINTENANCE) is not working Computer not working & mouse need to replace JDE supervisor code is incorrect

1333 1334 1335 1336 1337 1338 1339 1340 1341 1342 1343 1344 1345 1346 1347 1348 1349 1350 1351 1352 1353 1354 1355 1356 1357 1358 1359 1360 1361 1362 1363 1364 1365 1366 1367 1368 1369 1370 1371 1372 1373 1374 1375 1376 1377 1378 1379 1380

4447 4448 4449 4450 4451 4452 4453 4454 4455 4456 4457 4458 4459 4460 4461 4462 4463 4464 4465 4466 4467 4468 4469 4470 4471 4472 4473 4474 4475 4476 4477 4478 4479 4480 4481 4482 4483 4485 4486 4487 4488 4489 4490 4491 4492 4493 4494 4495

PDF Need of repairing PL-2 Passenger elevator Telephone-Reg 3111/ Internet not accessible KMS Problems KMS Problems Computer cable defective non responding OHR JDE- Ticket No.4409 & Internet acess Telephone no.3102 is out of service PC is operating slow, hard disk empty space is less internet cannot open KMS Problems KMS Problems very week response very week response knowledge manager computer JDE attachment cic Rearrage the Net connection Box placed in QC & Lab. X-Ray Room Need hand punch for new employees po : not we can receiv Requesting Projector Software Installation for rar. files opening Refractory Stock details Service Request Service Request Assistance for JDE Access, still not working for Refractory Supervisor attachment not opening Can not punch time in Telephone dead Very slow computer processing AdbeRdr810_en_US.exe JD Not Working Computers problems Out of Office Assistant SYSTEM IS NOT WORKING internet problem OHR is not working Internet not working OHR is not working Internet not working

1831 2831 3831 4831 5831 6831 7831 8831 9831 0931 1931 2931 3931 4931 5931 6931 7931 8931 9931 0041 1041 2041 3041 4041 5041 6041 7041 8041 9041 0141 1141 2141 3141 4141 5141 6141 7141 8141 9141 0241 1241 2241 3241 4241 5241 6241 7241 8241

0054 1054 2054 3054 4054 5054 6054 7054 8054 9054 0154 1154 2154 3154 4154 5154 6154 7154 8154 9154 0254 1254 2254 3254 4254 5254 6254 7254 8254 9254 0354 1354 2354 3354 4354 5354 6354 7354 8354 0454 1454 2454 3454 4454 5454 6454 9454 0554

internet connection change orignator number Color printer I want to change the Pc interface to Arabic Printing problem Internet problem due to bad exploarer )(cic 51 71 OHR 42 B/5/1/G 722/ B production copy mach. not working Computer problem Slow PC Electrical building punch machine not accepting In/out punch Computer cable problem 6113 # ,for Engr. Abdulaziz Almohaimeed New Arrival Employee Hand Punching New Arrival Employee Hand Punching JDE 9292.Hand punch of Sayeed Anwar Emp no Virus update message .Unable to change status from H5 to MZ 0102-Capital Budget Internet Exploder not working the OHR is not working .computer working very slow

1429 1430 1431 1432 1433 1434 1435 1436 1437 1438 1439 1440 1441 1442 1443 1444 1445 1446 1447 1448 1449 1450 1451 1452 1453 1454 1455 1456 1457 1458 1459 1460 1461 1462 1463 1464 1465 1466 1467 1468 1469 1470 1471 1472 1473 1474 1475

4551 4552 4553 4554 4555 4556 4557 4558 4559 4560 4561 4562 4563 4564 4565 4566 4567 4568 4569 4570 4571 4572 4573 4574 4575 4576 4577 4578 4579 4580 4581 4582 4583 4584 4585 4586 4587 4588 4589 4590 4596 4597 4598 4599 4600 4601 4602

can not open excell and pdf attachments Punching not working printer status Hand punching problem. Not punch in Electrical buliding finger punching antivirus internet access not available anymore My printer AST 30457 not working --rEG ohr not open ohr not open non functional ext. 2539 Computer Response Hand punch problem near Tech .Building Hand punch problem near Tech .Building Hand punch problem near Tech .Building Hand Punch Activation Pick UP # 9596 TXA & RFID TAG # 329 Not Functional NO SEND NO RECEVIED E-MAIL NO SEND NO RECEVIED E-MAIL HAND PUNCH PROBLEM - 2964 hand finger Print command Request to replace CPU of Mohammed Asim by Weigh Bridge one JDE Problem REMOVE PUNCHING FROM TEH. BULD Hand punch problem near Tech .Building Hand punching machin at tecnical building PL3 Shell scanner PC AHMED # 2830 NOT PUNCHING Hand punching problem in Electrical Building JDE not working in Store No.1 P.C of Mr.Abdul Aziz JDE is not working in Store No.1 for Mr.Asim and Mr.Adnan system Mouse needs repacement for Mr.Abdul Aziz P.c in Store No.2 Provide handpunching access at technical building machine Printer problem SD RAM additional 1 GB memory card is required at present only 256 MB was installed 2899 New extension number for Lubrication Foreman 8 7 / OHR SYSTEM OHR SYSTEM ********Emerson OLCM Online watch is not opening*******

1476 1477 1478 1479 1480 1481 1482 1483 1484 1485 1486 1487 1488 1489 1490 1491 1492 1493 1494 1495 1496 1497 1498 1499 1500 1501 1502 1503 1504 1505 1506 1507 1508 1509 1510 1511 1512 1513 1514 1515 1516 1517 1518 1519 1520 1521 1522 1523

4603 4604 4605 4606 4608 4609 4610 4611 4612 4613 4614 4615 4616 4617 4618 4619 4620 4621 4622 4623 4624 4625 4626 4628 4629 4630 4631 4632 4633 4634 4635 4636 4637 4638 4639 4640 4641 4642 4643 4644 4645 4646 4647 4648 4649 4650 4651 4652

********Emerson OLCM Online watch is not opening******* conction THE PRINTER NOT WORKING PRAPORLY PLEASE.REPLACE IT. Tayep error change the time change the time change the time Emerson OLCM AMS Machinery Manager Clint is not updating 2710+2641 New Arrival Employee Hand Punching Need to change internet time from 9:00 to 10:00am. Hand punching problem in eletrical building Internet timing adjustment. Timing need to change repeated hand punch problem Data Storage (Hard Disk) Increase PL-1 and PL-2 SKF OLCM is not updating. Tayep error Tayep error Reg.DVD Drive TOOOOP URGENT receiving e-mail New Arrival Employee Hand Punching New Arrival Employee Hand Punching New Arrival Employee Hand Punching E-mail department group Access to OHR Computer Working Slow Bar code tag printing needs alignement Microsoft office outlock Hard disk capacity Please provide Mr. Ramachandra JDE user name/password Mouse out of order OHR system JED AND OHR NOT WORKING Printer does not print. Tayep error assistance to replace existing CPU with another (availabe at Projects Office) Shifting PC & Telephone New Employee hand punching Problem

1524 1525 1526 1527 1528 1529 1530 1531 1532 1533 1534 1535 1536 1537 1538 1539 1540 1541 1542 1543 1544 1545 1546 1547 1548 1549 1550 1551 1552 1553 1554 1555 1556 1557 1558 1559 1560 1561 1562 1563 1564 1565 1566 1567 1568 1569 1570

4655 4657 4658 4659 4660 4661 4662 4663 4664 4665 4666 4667 4668 4669 4670 4671 4672 4673 4674 4675 4676 4677 4678 4679 4680 4681 4682 4683 4684 4685 4686 4687 4688 4689 4690 4691 4692 4693 4694 4695 4696 4697 4698 4699 4700 4701 4702

New Arrival Employee Hand Punching New Arrival Employee Hand Punching New Arrival Employee Hand Punching New Arrival Employee Hand Punching Problame in my printer. Telephone Malfunction TelePhones Problem. OHR system Irritating Sound from Telephone Unit Activation of Hand Punch PC very very very very very Slow knowledge manager computer New employee hand punching problem Ativation hand Punch network problem Printer Problem ACCESS TERMINAL Printer Installation Giving an Internet facility HAND PUNCH MISSING Printing and Internet Computer speed very slow and not responding ohr ohr New employee hand punching problem hand finger punching System not working Kindly arrange to provide the access for Mr.Hamza hassan Noor with new pass word PRINTER NOT WORKING FROM MY PC key board Printer problem fix a printer Telephone Malfunction 2660 IS NOT WORKING Entroll my name in the system Hand punching problem Hand punching problem Hand punching problem Printer does not print. problem in file oprning

1571 1572 1573 1574 1575 1576 1577 1578 1579 1580 1581 1582 1583 1584 1585 1586 1587 1588 1589 1590 1591 1592 1593 1594 1595 1596 1597 1598 1599 1600 1601 1602 1603 1604 1605 1606 1607 1608 1609 1610 1611 1612 1613 1614 1615 1616 1617 1618

4703 4704 4705 4706 4707 4708 4709 4710 4711 4712 4713 4714 4715 4716 4717 4718 4719 4720 4721 4722 4723 4724 4725 4726 4727 4728 4729 4730 4731 4732 4733 4734 4735 4736 4737 4738 4739 4740 4741 4742 4743 4744 4745 4746 4747 4748 4749 4750

Computer problem Foxit reader JDE ( MAINTENANCE) work order regenrative of MZ Out of Office Assistant PUNCHING NOT WORKING EMP NO# 1427 Shifting of Telephone Line PC hanging Network and Telephone Extension JDE old closed work orders Software Installation All closed old work orders are once again eturn to H2,&H3 status Program not available JDE PROBLEMS JDE FOR Mr khaled ghodiah is not open JDE FOR Mr khaled ghodiah is not open JDE FOR Mr khaled ghodiah is not open Printer problems My internet not working--REG JDE Finance & Internet Connection E-mails outside not going--REG knowledge manager computer log on failure SKF OLCM problem. internet timing need to change requesting for new key board data entry failure Printer not pronting net work probmel Printer Computer Response Hard disk capacity Printer is not connected with computer Need hand puch at Technical Building of Employee no. 3015 Telephone no.461 not working. internnet Ram Increase XL FILE CALL HISTORY REQD. internet timing need to change printer setup IP Telephone not working

1619 1620 1621 1622 1623 1624 1625 1626 1627 1628 1629 1630 1631 1632 1633 1634 1635 1636 1637 1638 1639 1640 1641 1642 1643 1644 1645 1646 1647 1648 1649 1650 1651 1652 1653 1654 1655 1656 1657 1658 1659 1660 1661 1662 1663 1664 1665 1666

4751 4752 4753 4754 4755 4756 4757 4758 4759 4760 4761 4762 4763 4764 4765 4766 4767 4768 4769 4770 4772 4773 4774 4775 4776 4777 4779 4780 4781 4782 4783 4784 4785 4786 4787 4788 4789 4790 4791 4792 4793 4794 4795 4796 4797 4798 4799 4800

To install an internal telephone at My villa no. 218 PL_1 plant on line readings not updating since 08.09.2010 OHR JDE System JDE attachement is blank page & text is not visible Laptop computer desk stand problem (1) Format Trainining id & password e-mail facility Telephone and Internet Internet- Not working ( CCR) JDE JDE New Telephone New mail ID for Safety Engr. C.C.R Internet not working Internet access ... no working Additional Computer Memory STC Line No.3160138 in villa No.B 209 is out of order Activation of OHR system in my computer--Reg SKF OLCM for PL-2 is not updating. printer no working The internet installation of autocad for new civil engineer HAND PUNCH REQUIRE Telephone Malfunction Internet Dispatch Computer no internet service Internet not working Printer failure Need to put new networking cable (connection) and telephone connection 2482 Need New Extension

1667 1668 1669 1670 1671 1672 1673 1674 1675 1676 1677 1678 1679 1680 1681 1682 1683 1684 1685 1686 1687 1688 1689 1690 1691 1692 1693 1694 1695 1696 1697 1698 1699 1700 1701 1702 1703 1704 1705 1706 1707 1708 1709 1710 1711 1712 1713 1714

4801 4802 4803 4804 4805 4806 4807 4808 4809 4810 4811 4812 4813 4814 4815 4816 4817 4818 4819 4820 4821 4822 4823 4824 4825 4826 4827 4828 4829 4830 4831 4832 4833 4834 4835 4836 4837 4838 4840 4841 4842 4843 4844 4845 4846 4847 4848 4849

request for connection of two computers to network Work orders are not being generated at defined time span Employee 2784 - Internet for CIC Manager ( ( Internet not working like google & other web site also Printer not accesible 1250 out look problem Thermography camera software installation to connect computer no. 3 to network installation of computer no. 2 and no. 3 to network printer accounts Payables Internet facility in my PC Internet facility to Mr.Sattam connection speed The Scanner Internet connection for Consultants Computer mouse Printers not working PUNCHING FOR NEW EMPLOYEE 2449 PM work order not generating email receiving error request for long chord mouse email for Engr. Ayman El Sayed El Sayed Ahmed To change internet timing. PC network not working New employee hand punch employee no 3140 Not able to send mail outside QCC Unable to Print need open internet Software Down Load OLCM For PL-1 and PL-2 Computer No. 2 for checking of connection to network printer Installation of camera drivers Extention of Internet Hours Camp Phone No. 2344

1715 1716 1717 1718 1719 1720 1721 1722 1723 1724 1725 1726 1727 1728 1729 1730 1731 1732 1733 1734 1735 1736 1737 1738 1739 1740 1741 1742 1743 1744 1745 1746 1747 1748 1749 1750 1751 1752 1753 1754 1755 1756 1757 1758 1759 1760 1761 1762

4850 4851 4852 4853 4854 4855 4856 4857 4858 4859 4860 4861 4862 4863 4864 4865 4866 4867 4868 4869 4870 4871 4872 4873 4874 4875 4876 4877 4878 4879 4880 4881 4882 4883 4884 4885 4886 4887 4888 4889 4890 4891 4892 4893 4894 4895 4896 4897

9 Hand punch for new employee install visio Weight correction Access to OHR Trainining (5502) to settle the issue of printer, connect to network Computer not working after power failure outlook not working Include common printer HP color lajer jet 4550PS Virus definition file error network Problem Mail Items Error Mechanical W/shop Hand Punch Machine out of order /not working DICTIONARY ohr Hand punch not taking place intercom out of order Telephone problem. PDF Puncging problem Internet Timing PrinterProblem Internet Explorer. Test run Ceiling Projector Better to fix in the system like auto run The printer New Arrival Employee for Hand Punching Internet Access Installing Structural Analysis Program (SAP) JDE USER NAME & PASSWORD PL-1 OLCM update problem need telophone connection in B301 internet INTERNET not requied remove Email OPIN NEW USER FO BANDAR ALSHRANYI NEED ACCESS Hand punching In Electrical Building.

1763 1764 1765 1766 1767 1768 1769 1770 1771 1772 1773 1774 1775 1776 1777 1778 1779 1780 1781 1782 1783 1784 1785 1786 1787 1788 1789 1790 1791 1792 1793 1794 1795 1796 1797 1798 1799 1800 1801 1802 1803 1804 1805 1806 1807

4898 4899 4900 4901 4902 4903 4904 4905 4906 4907 4908 4911 4939 4942 4943 4944 4953 4955 4956 4959 4960 4962 4963 4964 4965 4968 4969 4970 4971 4972 4973 4974 4975 4976 4977 4978 4979 4980 4981 4982 4983 4984 4985 4986 4987

Weight correction urgent help to remove virus Arabic Language Installation Upgrade Windows HR main printer to be fixed Telephone system Hand punching problem New Arrival Employee for Hand Punching New Arrival Employee Hand Punching 3842 6691 Request to add a report of receipts >380 and <= 400 status in my menu Asset stock code in the field of Asset description in the ASSET MASTER PO # 10001709 Printer Cartridge Weight correction POS OHR installation Asigning an e-mail to a new hired Non existing code for work accident leave Shared Folders - Environment Internet sharing folder GM's Computer Internet connection for guest house no. 378 Hand punching problem Unit of measure conversion PROCEDURE and UOM change for SP3CBP000004 Telephone Display not working. List of stock items in the system without location. Purchase receiver Print report to be made active

1808 4988 Kindly provide us the procedure for the adding of category code 9 & 10 in the Item master 1809 4989 Telephone is not working

1810 1811 1812 1813 1814 1815 1816 1817 1818 1819 1820 1821 1822 1823 1824 1825 1826 1827 1828 1829 1830 1831 1832 1833 1834 1835 1836 1837 1838 1839 1840 1841 1842 1843 1844 1845 1846 1847 1848 1849 1850 1851 1852 1853 1854 1855 1856 1857

4990 4991 4992 4993 4994 4995 4996 4997 4998 4999 5000 5001 5002 5003 5004 5005 5006 5007 5008 5009 5010 5011 5012 5013 5014 5015 5016 5017 5018 5019 5020 5021 5022 5023 5024 5025 5026 5027 5028 5029 5030 5031 5032 5033 5034 5035 5036 5037

QCCFS EXplorer problem E-mail group list 2755 unable to install a supplier desk into the procurment tech. library Telephone not working. 2 Reactivation of Punch Hand punching machine in Technical Building Regarding Hand punch problem near Tech .Building HAND PUNCH PROBLEMS WinRIR trying to install a new s/w (ESM CARD) 2 OHR PROGRAm not accept vacation and overtime Dispatch slip # 3506474 Total loaded to be cerrected Hand Punch not working *********PL-2 OLCM is not updating********* hand punch machine not working in technical building Please install Budget variance monitoring system at Yard Section activate hand finger 3507568 Meeting room Win 7 problem Network Printer Ram capacity for canteen pc PC slowness and hanging sound card problem OHR IS NOT WORKING COMPUTER PROBLEM Re-Activate the quarry Superintendent computer 3002

1858 1859 1860 1861 1862 1863 1864 1865 1866 1867 1868 1869 1870 1871 1872 1873 1874 1875 1876 1877 1878 1879 1880 1881 1882 1883 1884 1885 1886 1887 1888 1889 1890 1891 1892 1893 1894 1895 1896 1897 1898 1899 1900 1901 1902 1903 1904

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internet acc Hand Punch - The dispatch printer Telephone not working. CCR Punching machine My Mouse is not working Daily report qccfs not connecting & also qcc suport JDE - HR OHR showing blance for 2737 with Negtive PDF New camp house telephone not working PC low speed Can not access MS office outlook emails Net Work,Internet & Avaya Telephone Connection - Number 1314 for Yegappan Chellapan VAS PDF STC no. problem with Internet connection Telephone not working. RIPAER TELEPHONE Windows screen not appearing STC no. problem with Internet connection INSTALLING A FAX AND MODEM AT ALL DEPT. P.C Internet Access to All Procurment Staff Printing problem OHR System PDF SCANNER INSTALLATION Internet Services Computer not working properly. E-MAIL NOT WORK KMS - readings for PL-1 PL-2 CONTROL ROOM COMPUTER E-mail problems printer stop printing ? Regarding telephone cable not able to open PDF files my computer Telephone not working. Req. Mind Manager Software

1905 1906 1907 1908 1909 1910 1911 1912 1913 1914 1915 1916 1917 1918 1919 1920 1921 1922 1923 1924 1925 1926 1927 1928 1929 1930 1931 1932 1933 1934 1935 1936 1937 1938 1939 1940 1941 1942 1943 1944 1945 1946 1947 1948 1949 1950 1951 1952

5086 5087 5088 5089 5090 5091 5092 5093 5094 5095 5096 5097 5098 5099 5100 5101 5102 5103 5104 5106 5107 5108 5109 5110 5111 5112 5113 5114 5115 5116 5117 5118 5119 5120 5121 5122 5123 5124 5127 5128 5129 5130 5131 5132 5133 5134 5135 5136

Telephones problems 7 labtop Printer problem Shell Scanner *******OLCM Problem for PL-1, PL-2******* hand finger punching Jam in Printer Telephone wire need to replaced sher Internet not working Reinstallation of CD Drive PL2 SHELL SCANER the phone cable clip damaged PL_1 & PL_2 plant on line readings not updating Outlook, JDE, QCC Support ant Internet Problem KMS not working Reset Password New Arrival Employee for Hand Punching new employee No lan INTERNET ACCESS Computer memory is very small Slow PC computer cannt start ESM CARD READER IMPLEMENTATION Install ABB Knowledge Manager Soft Ware knowledge manager computer connection problem OLCM for PL-1 and PL-2 is not updating CCR Knowledge Manager PC not working Telephone is not working OPIN COMPUTER OF BANDAR ALSHRANYI Internet Access duration

1953 1954 1955 1956 1957 1958 1959 1960 1961 1962 1963 1964 1965 1966 1967 1968 1969 1970 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982 1983 1984 1985 1986 1987 1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000

5137 5138 5139 5140 5141 5142 5143 5144 5145 5146 5147 5148 5149 5150 5151 5152 5153 5154 5155 5156 5157 5158 5159 5160 5161 5162 5164 5165 5166 5167 5168 5169 5170 5171 5172 5173 5174 5175 5176 5177 5178 5179 5180 5181 5182 5183 5184 5185

Printer take action after long time Email is not receiving emails Hard disk capacity Extension 2566 telephone display became erratic KMS ABB knowledge manager computer Provision of computer to GDP trainee slow working of computer no network Reg. Email email problem CCR KMS knowledge manager ABB-KMS site opening i cannt send massage for out side e-mail Internet Connection problem computer verey important net work ABB knowledge manager computer word (arabic -english) difficulty editting Telephone not working. Network connection is not working with computer name: D-EMP-SARMA HAND PUNCH NOT WOTKING - EMP#2676 Need installing Arabic - no network Telephone extension 2566 display language is not proper Laptop pad mouse not work Printer not printing Please connect phone text window not visible in attachement

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033 2034 2035 2036 2037 2038 2039 2040 2041 2042 2043 2044 2045 2046 2047 2048

5186 5187 5188 5189 5190 5191 5192 5193 5194 5195 5196 5197 5198 5199 5200 5201 5202 5203 5204 5205 5206 5207 5208 5209 5210 5211 5212 5213 5214 5215 5216 5217 5218 5219 5220 5221 5222 5223 5224 5225 5226 5227 5228 5229 5230 5231 5232 5233

Shared file for scanner Computer is very slow NOT WORKNING DOOD Problem In JD - disbatch computer and LAN system hand punch problem for emp 3098 unable to look into the shared file could not able to hand punch Supply Chain PC applications My Computer become very very slow OLCM for PL-1 is working half way sharing with Al-Qahtani printer ABB knowledge manager Running short of Hard Disk Space. Hand punch problem of employee no.2650 telephone not warking in B6 G/F AND B52 G/F Need Hand pucnh recognize of new empoyees Computer Slow punching machine problem computer verey important Internet Access Hand Punch Activation attachment not opening Need to connect internet connection to gamma analyzer computer. Hand Punch Activation Request for SAP prog. qccfs Edit (Read & Write Option) send receive error. problem computer verey important

2049 2050 2051 2052 2053 2054 2055 2056 2057 2058 2059 2060 2061 2062 2063 2064 2065 2066 2067 2068 2069 2070 2071 2072 2073 2074 2075 2076 2077 2078 2079 2080 2081 2082 2083 2084 2085 2086 2087 2088 2089 2090 2091 2092 2093 2094 2095 2096

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add printer Change my PC Computer Shared Files Disconnect WEBSITE I need to download software PL2 PC Scanner Need Arbic office Computers Problems - need connection to the color printer Installing Mind Manager Sharing Required for Resigned List arabic Langue OHR Computer speed is very slow (G.Nagaraju Sarma computer) ABB knowledge manager computer PC & Network to Ahmed Khalshi New Arrival Employee Hand Punching Computer start up problem Hand punch problem of employee no.481 Iron ore open yard one telephone not working. 2496 outlook and internet explrer Computer slow operation Hand punching proble Microsoft Office INTERNET FACILITY 24 HOURS out of service phone line SAP Source already on my computer Tge Fax Hand Punch

2097 2098 2099 2100 2101 2102 2103 2104 2105 2106 2107 2108 2109 2110 2111 2112 2113 2114 2115 2116 2117 2118 2119 2120 2121 2122 2123 2124 2125 2126 2127 2128 2129 2130 2131 2132 2133 2134 2135 2136 2137 2138 2139 2140 2141 2142 2143 2144

5282 5283 5284 5285 5286 5287 5288 5289 5290 5291 5292 5293 5294 5295 5296 5297 5298 5299 5300 5301 5302 5303 5304 5305 5306 5307 5308 5309 5310 5311 5312 5313 5314 5315 5316 5317 5318 5319 5320 5321 5322 5323 5324 5325 5326 5327 5328 5329

outlook OHR knowledge manager computer Keyboard problem Punching machine for 2611 OLCM for Cement mill no. 2 is down Items stores in two different locations Internet not working like google & other web site also To shift the net and pnone's cables to the new office of M/workshop Observations during the Cycle count of Class A items end of Dec 2010 My computer network problem ELE-250-07 Installing Babylon Programme. hand punch at electrical building Security for not allowing same Location in two different Branch Plants Hand punch m/c Allotted Location which is not available physically. Hand punch E-MAIL NOT WORK To whom it may concerned, hand punch machine problem Google Chrome Babylon prog. installation Employee no.3113 need hand punch in Electrical building Emp. No. 3015 Need hand puch at Technical Building OHR application not working Hand Punch Problem in email Hand punch English Training Work Order not allow to post Thermography camera Email font size is very unusual big and difficult to read Monitor getting switched-off Computer is very slow Shell Scanner Computer not working

2145 2146 2147 2148 2149 2150 2151 2152 2153 2154 2155 2156 2157 2158 2159 2160 2161 2162 2163 2164 2165 2166 2167 2168 2169 2170 2171 2172 2173 2174 2175 2176 2177 2178 2179 2180 2181 2182 2183 2184 2185 2186 2187 2188 2189 2190 2191 2192

5330 5331 5332 5333 5334 5335 5336 5337 5338 5339 5340 5341 5342 5343 5344 5345 5346 5347 5348 5349 5350 5351 5352 5353 5354 5355 5356 5357 5358 5359 5360 5361 5362 5363 5364 5365 5366 5367 5368 5369 5370 5371 5372 5373 5374 5375 5376 5377

New Arrival Employee for Hand Punching Hand punch problem of employee no.3030 Punching machine for 2587 Hand punching Scaninging computer speed` my network no work my network no work printer is not working English Classroom items 2483 Reactivation Of Punching EMERSION On Line System related Pl3 shell scanner Internet to Mr.Ahmad-EMP:3084 Camp Accommodation Telephone Line New Arrival Employee for Hand Punching my id not working on hand punch machine adding overtime problem Installing MS Project & Visio Hand punch problem of employee no.2910 Hand punch problem of employee no.3031 USB Mouse Faulty hand punch problem Hand Punch could not able to hand punch Computer setting need to reset as per engish farmat JDE- Training OHR- Accessabilty Hand punch not accepted. JD System PL3 PC Scanner new employee Make shering with printer Out look and Internet is out of service for Store Chief

2193 2194 2195 2196 2197 2198 2199 2200 2201 2202 2203 2204 2205 2206 2207 2208 2209 2210 2211 2212 2213 2214 2215 2216 2217 2218 2219 2220 2221 2222 2223 2224 2225 2226 2227 2228 2229 2230 2231 2232 2233 2234 2235 2236 2237 2238 2239 2240

5378 5379 5380 5381 5382 5383 5384 5386 5387 5388 5389 5390 5391 5392 5393 5394 5395 5396 5397 5398 5399 5400 5401 5402 5403 5404 5405 5406 5407 5408 5409 5410 5411 5412 5413 5414 5415 5416 5417 5418 5419 5420 5421 5422 5423 5424 5425 5426

Net work cable connection at Office of Store No.4 Warehouse( New One ) Change Date New Telephone connection in Store No.4 facility Printer connection in Store No.4 computer problem PC to Printer Connection Apparent Virus Attack Reg Work order EPSON Printer Upgrade acrobat reader Computer very slow operation add printer telephone not warking in B6 G/F AND B52 G/F Hand punching problem Projector required Hand punch problem of employee no.3009 OHR application is not working with G.Nagaraju Sarma computer JDE NOT WORK order's promised delivery date order outstanding internet prombel OLCM problem for PL-1 and PL-2 OHR 78 enter net nat working Hand Punch Activation Need hand puch at Technical Building Telephone Replacement Balance Printer Printer stop printing installation to our Printer scanner pl3 Telephone problem. Telephone problem. lost my internet connection New Arrival Employee for Hand Punching Need to give the connection to other room Need to give the connection to other room

2241 2242 2243 2244 2245 2246 2247 2248 2249 2250 2251 2252 2253 2254 2255 2256 2257 2258 2259 2260 2261 2262 2263 2264 2265 2266 2267 2268 2269 2270 2271 2272 2273 2274 2275 2276 2277 2278 2279 2280 2281 2282 2283 2284 2285 2286 2287 2288

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Activation of Punch Printer not working RESETING Mr. Turki Almutaliq Password Empl. NO. 3025 Windows License page interface internet and e-mail not working Problem in Punching in and out at the Electrical Building Emp. No. 3059 internet not working New Arrival Employee for Hand Punching printer Please install ABB knowledge manager in my computer OHR SYSTEM needs to install "VirtualExpander_v26.exe" assistance on computer settings and connections net not working weak response MY INTERNRT NOT WORKING internet connection Internet not work Computer not working pc not working JDE SYSTEM ERROR printer not working HAND PUNCH REQUIRE Urgent required jde not working telephone transfered to another area PL-3 SILO 2 Telephone Punching Machine Not Working - Technical Building Internet not working OLCM for PL-1 and PL-2 is dead

2289 2290 2291 2292 2293 2294 2295 2296 2297 2298 2299 2300 2301 2302

5476 5477 5478 5479 5480 5481 5482 5483 5484 5485 5486 5487 5488 5489

Connection of Ahmad Kalashi PC D-TEC GDP QCCO.COM to Printer Hp lasr jet 4250 PCL6 + No printer shared with my computer Need to remove hand punch machine and install to other place Hard Disk full. Network problems The net cable is disconnected OLCM for PL-1 and Pl-2 is dead.

2303 5490 Internet Connection/Outlook/Telephone Connection of Engr. Ragudo (D-tech-Nragudo) 2304 2305 2306 2307 2308 2309 2310 2311 2312 2313 2314 2315 2316 2317 2318 2319 2320 2321 2322 2323 2324 2325 2326 2327 2328 2329 2330 2331 2332 2333 2334

3964

POS / Dispatch system (VAS) JDE - Maintenance Network - Computers Problems - Printers - Printers - OHR Network - Hand Punch - Printers - VPN Connection Others Computers Problems - Printers - POS / Dispatch system (VAS) Internet - JDE -Supply POS / Dispatch system (VAS) POS / Dispatch system (VAS) Others Printers - Printers - Email Problems - Computers Problems - Hand Punch - Computers Problems - Telephone System Others Hand Punch - Hand Punch - Others Computers Problems - Email Problems - Computers Problems - Computers Problems - Computers Problems - Others Telephone System Computers Problems - Computers Problems - JDE - Stores Hand Punch - Others Telephone System Computers Problems - Computers Problems - Computers Problems - Email Problems - Closed Closed Closed Closed

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Telephone System Printers - Email Problems - Email Problems - Email Problems - Internet - Printers - Printers - POS / Dispatch system (VAS) JDE - Stores Email Problems - Computers Problems - POS / Dispatch system (VAS) JDE - Stores Email Problems - Others Printers - Computers Problems - POS / Dispatch system (VAS) Printers - OHR Computers Problems - Computers Problems - Computers Problems - Others POS / Dispatch system (VAS) Printers - OLCM Problems Email Problems - Email Problems - KMS Others Telephone System Telephone System Email Problems - Hand Punch - JDE - Maintenance Hand Punch - Printers - KMS JDE - HR& payroll JDE - Maintenance JDE - Maintenance Telephone System JDE - Maintenance Telephone System JDE - Stores JDE - Stores

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Stores JDE - Stores Email Problems - Printers - Email Problems - Others Hand Punch - Others Internet - Internet - Hand Punch - Others Computers Problems - Hand Punch - Internet - Computers Problems - Printers - JDE - Stores JDE - Finance Telephone System Others JDE - Stores Computers Problems - Printers - Hand Punch - Computers Problems - Computers Problems - OLCM Problems Printers - Printers - Email Problems - Email Problems - Others POS / Dispatch system (VAS) Email Problems - Network - Computers Problems - Computers Problems - Computers Problems - Others Others POS / Dispatch system (VAS) OLCM Problems Others JDE -Supply Computers Problems - Others Email Problems - Closed Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Closed Closed Closed Closed Closed Closed

Printers - Computers Problems - OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems OLCM Problems Others Computers Problems - Computers Problems - Computers Problems - Hand Punch - POS / Dispatch system (VAS) Telephone System Computers Problems - Network - Telephone System Hand Punch - Hand Punch - Telephone System OHR Computers Problems - Computers Problems - JDE - Maintenance Others JDE -Supply Computers Problems - OLCM Problems Email Problems - Printers - Telephone System Printers - Network - Email Problems - Computers Problems - JDE -Supply Others POS / Dispatch system (VAS) Printers - Printers - Email Problems - Hand Punch - Hand Punch - Computers Problems - Computers Problems - Printers - Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

OLCM Problems Email Problems - Email Problems - Email Problems - Email Problems - Others JDE - Maintenance JDE - Maintenance JDE - Maintenance POS / Dispatch system (VAS) Email Problems - JDE -Supply Printers - Others JDE - Maintenance Computers Problems - JDE - Maintenance Hand Punch - Internet - Telephone System Telephone System Telephone System JDE - Maintenance JDE - Maintenance JDE - Maintenance JDE - Maintenance Computers Problems - Printers - Email Problems - JDE - Maintenance Telephone System Others Internet - Email Problems - JDE - Maintenance Network - OHR Computers Problems - KMS Network - Network - Internet - Internet - Hand Punch - OLCM Problems OLCM Problems JDE - Finance KMS Closed Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Closed

Email Problems - Computers Problems - Telephone System Telephone System Hand Punch - Network - Computers Problems - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Maintenance Computers Problems - JDE - Finance JDE -Supply JDE - Maintenance Network - JDE - Maintenance Others Printers - Others Email Problems - Others Others

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems -

Closed

Computers Problems - OHR Computers Problems - Printers - Hand Punch - JDE - Stores Printers - Computers Problems - OHR Network - JDE -Supply Hand Punch - JDE - Finance POS / Dispatch system (VAS) OLCM Problems OLCM Problems Telephone System Hand Punch - Computers Problems - Internet - Email Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Internet - Hand Punch - Hand Punch - JDE - Stores Computers Problems - Hand Punch - Computers Problems - Hand Punch - Telephone System OLCM Problems Computers Problems - JDE -Supply Printers - Computers Problems - Computers Problems - Computers Problems - Telephone System Others Others JDE - Maintenance Telephone System Hand Punch - Others Printers - Others Telephone System Telephone System Hand Punch - Telephone System Telephone System Telephone System Computers Problems - JDE - Maintenance Hand Punch - Telephone System JDE - Stores JDE - Maintenance Telephone System JDE - Finance Hand Punch - Internet - Internet - Computers Problems - Computers Problems - Telephone System JDE - HR& payroll Email Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Printers - Telephone System Telephone System POS / Dispatch system (VAS) Computers Problems - Others JDE - Finance Printers - JDE - Maintenance POS / Dispatch system (VAS) Email Problems - Hand Punch - Telephone System Printers - POS / Dispatch system (VAS) Computers Problems - Computers Problems - Others Hand Punch - JDE - HR& payroll

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Maintenance Others Network - Computers Problems - Telephone System Network - Printers - Printers - Computers Problems - JDE - Stores Telephone System Telephone System Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Telephone System Telephone System POS / Dispatch system (VAS) Telephone System Others Printers - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Scanners & Cameras - Computers Problems - Telephone System POS / Dispatch system (VAS) Printers - Computers Problems - POS / Dispatch system (VAS) Telephone System Email Problems - Email Problems - Email Problems - OLCM Problems Email Problems - Computers Problems - Internet - Email Problems - Others Telephone System JDE - Stores JDE - Stores Computers Problems - Internet - Computers Problems - Computers Problems - Telephone System Printers - Computers Problems - POS / Dispatch system (VAS) Network - Computers Problems - Computers Problems - Others Printers - Telephone System Telephone System Telephone System JDE - HR& payroll Computers Problems - Internet - Telephone System Internet - Others Telephone System Telephone System Computers Problems - Internet - Computers Problems - Scanners & Cameras -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Email Problems - Telephone System Email Problems - Printers - Printers - JDE - Stores JDE - Stores JDE - Stores OLCM Problems Computers Problems - Printers - Telephone System Telephone System KMS Printers - Computers Problems - JDE - Maintenance JDE - Finance Computers Problems - Printers - Computers Problems - Printers - Others Others Email Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems - JDE - Maintenance Computers Problems - POS / Dispatch system (VAS) Telephone System Printers - Computers Problems - Computers Problems - Hand Punch - Computers Problems - Printers - Internet - Computers Problems - Internet - Computers Problems - POS / Dispatch system (VAS) Printers - Internet - OHR

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Internet - Telephone System Computers Problems - Telephone System Computers Problems - Telephone System Telephone System Telephone System Printers - Telephone System Telephone System OLCM Problems Computers Problems - Printers - Others Telephone System JDE - Maintenance Telephone System Computers Problems - Telephone System Email Problems - Email Problems - Printers - Computers Problems - Email Problems - Telephone System POS / Dispatch system (VAS) Telephone System Others Internet - Printers - Telephone System Computers Problems - Hand Punch - Computers Problems - OHR Email Problems - JDE - Maintenance Computers Problems - OHR Telephone System Hand Punch - POS / Dispatch system (VAS) Computers Problems - Hand Punch - Others Telephone System

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Scanners & Cameras - Internet - JDE -Supply Network - Internet - Others OHR Printers - JDE - Maintenance Printers -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Maintenance Others Printers - Printers - Printers - Internet - JDE - Maintenance JDE - Maintenance Email Problems - Email Problems - Network - Hand Punch - OHR Hand Punch - KMS Computers Problems - Telephone System Hand Punch - JDE - Stores Computers Problems - JDE - Maintenance Telephone System JDE -Supply Computers Problems - Computers Problems - Email Problems - Hand Punch - JDE - HR& payroll Email Problems - Computers Problems - Computers Problems - Computers Problems - Hand Punch - Hand Punch - Computers Problems - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Internet - Hand Punch - Printers - Telephone System Hand Punch - Email Problems - Hand Punch - Telephone System Email Problems - Computers Problems - Hand Punch - Computers Problems - Telephone System Computers Problems - Computers Problems - Hand Punch - Network - Hand Punch - Hand Punch - JDE - Maintenance Telephone System Hand Punch - Computers Problems - Computers Problems - Computers Problems - Computers Problems - OLCM Problems Printers - Hand Punch - JDE - Maintenance Printers - Printers - Computers Problems - Computers Problems - Hand Punch - Computers Problems - Hand Punch - Computers Problems - Computers Problems - Hand Punch - Computers Problems - OHR

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

OHR JDE - Finance JDE -Supply POS / Dispatch system (VAS) JDE - Maintenance

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OLCM Problems OHR Computers Problems - JDE - Maintenance Others Email Problems - POS / Dispatch system (VAS) JDE - Maintenance Telephone System Printers - Email Problems - Email Problems - Email Problems - Printers - Email Problems - Email Problems - Network - Email Problems - Email Problems - POS / Dispatch system (VAS) Printers - Telephone System Computers Problems - JDE - Maintenance JDE - Maintenance JDE - Maintenance POS / Dispatch system (VAS) JDE - Maintenance JDE - Maintenance Computers Problems - JDE - Maintenance Internet - JDE - Maintenance JDE -Supply Computers Problems - JDE - Maintenance JDE - Maintenance JDE - Maintenance JDE - Maintenance JDE - Maintenance JDE -Supply JDE -Supply JDE -Supply JDE - Maintenance Hand Punch - OLCM Problems JDE - Maintenance JDE - Maintenance

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - JDE -Supply Computers Problems - Hand Punch - Telephone System POS / Dispatch system (VAS) Internet - Printers - Internet - Hand Punch - Internet - JDE - Maintenance Internet - OHR Computers Problems - Computers Problems - Computers Problems - Hand Punch - Hand Punch - Computers Problems - Email Problems - Hand Punch - Computers Problems - Email Problems - Email Problems - Computers Problems - Computers Problems - Email Problems - Email Problems - OLCM Problems JDE - Maintenance Email Problems - Printers - Computers Problems - Printers - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Computers Problems - JDE - Stores Computers Problems - Printers - Telephone System Network - Email Problems - Email Problems - Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Printers - JDE - Maintenance Telephone System Computers Problems - Hand Punch - Computers Problems - Telephone System Computers Problems - Telephone System Email Problems - JDE - HR& payroll Internet - Hand Punch - JDE - Stores Printers - Computers Problems - Printers - Computers Problems - Computers Problems - Hand Punch - Computers Problems - Hand Punch - Hand Punch - Hand Punch - Network - Hand Punch - KMS OHR Computers Problems - Internet - Telephone System Network - Computers Problems - JDE - Stores Email Problems - JDE - Maintenance Telephone System OLCM Problems POS / Dispatch system (VAS) Computers Problems - Computers Problems - Printers - Hand Punch - JDE - Maintenance JDE - HR& payroll Others Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - HR& payroll Internet - JDE - Stores

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Hand Punch - Scanners & Cameras - JDE - Maintenance Email Problems - Email Problems - Computers Problems - Printers - Email Problems - Telephone System Telephone System Printers - JDE - Maintenance Hand Punch - JDE - HR& payroll Computers Problems - Email Problems - Others Hand Punch - Hand Punch - JDE - Maintenance OLCM Problems Telephone System OHR Hand Punch - Computers Problems - Hand Punch - Scanners & Cameras - Network - Computers Problems - Computers Problems - Email Problems - Hand Punch - Computers Problems - POS / Dispatch system (VAS) Hand Punch - POS / Dispatch system (VAS) POS / Dispatch system (VAS) Hand Punch - Telephone System Computers Problems - Computers Problems - Email Problems - Email Problems - JDE - Maintenance

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Hand Punch - Telephone System Telephone System Computers Problems - Hand Punch - POS / Dispatch system (VAS) Internet - Internet - Internet - Hand Punch - Computers Problems - Computers Problems - Computers Problems - POS / Dispatch system (VAS) OHR Hand Punch - Telephone System Scanners & Cameras - JDE - Maintenance Email Problems - Others Hand Punch - Computers Problems - Computers Problems - Telephone System Hand Punch - Hand Punch - Telephone System Telephone System Hand Punch - KMS Printers - Telephone System Email Problems - Hand Punch - Computers Problems - Hand Punch - KMS Computers Problems - Computers Problems - JDE - Maintenance JDE - Finance Computers Problems - OLCM Problems Hand Punch - Printers - Computers Problems - Hand Punch -

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KMS JDE - Maintenance POS / Dispatch system (VAS) Computers Problems - POS / Dispatch system (VAS) POS / Dispatch system (VAS) OHR OHR Hand Punch - Printers - Hand Punch - POS / Dispatch system (VAS) Computers Problems - JDE - HR& payroll Hand Punch - Others Printers - JDE - Maintenance JDE - Maintenance JDE - Stores Computers Problems - Network -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Finance Others OHR Computers Problems - Hand Punch - Computers Problems - Network - Others Others Printers - Hand Punch - Hand Punch - OLCM Problems Others JDE - Maintenance JDE - Maintenance Email Problems - Computers Problems - JDE - Maintenance JDE - Stores POS / Dispatch system (VAS) Computers Problems - Computers Problems - Email Problems - Network -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Email Problems - JDE - Maintenance Email Problems - POS / Dispatch system (VAS) Hand Punch - Hand Punch - Hand Punch - Hand Punch - Telephone System Telephone System Hand Punch - Internet - Hand Punch - Hand Punch - Hand Punch - Others Hand Punch - Hand Punch - Computers Problems - Hand Punch - Hand Punch - Internet - Hand Punch - Telephone System Hand Punch - Email Problems - OLCM Problems OLCM Problems Hand Punch - JDE - Stores Hand Punch - Telephone System Hand Punch - POS / Dispatch system (VAS) Hand Punch - Hand Punch - Internet - Computers Problems - Hand Punch - Scanners & Cameras - OLCM Problems JDE - Maintenance Network - Printers - Printers - Email Problems - Computers Problems - Internet -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Computers Problems - Computers Problems - OLCM Problems POS / Dispatch system (VAS) Hand Punch - Hand Punch - Hand Punch - OLCM Problems Others Others Others Others Hand Punch - Computers Problems - Telephone System Computers Problems - Printers - Computers Problems - JDE -Supply Email Problems - JDE - Maintenance Computers Problems - Network - Computers Problems - Telephone System KMS Others Hand Punch - Computers Problems - Others Others Others Telephone System JDE -Supply OLCM Problems OLCM Problems Printers - JDE -Supply Hand Punch - Printers - Computers Problems - Hand Punch - POS / Dispatch system (VAS) JDE - Maintenance Computers Problems - OHR JDE - Maintenance

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Internet - JDE - Maintenance JDE -Supply Internet - Telephone System Computers Problems - JDE - Maintenance POS / Dispatch system (VAS) Email Problems - Email Problems - JDE -Supply Computers Problems - Computers Problems - Network - OLCM Problems Printers - Network - Printers - Computers Problems - Internet - Email Problems - Internet - Printers - Computers Problems - Hand Punch - Network - Others Internet - Internet - Computers Problems - Internet - Internet - Computers Problems - Internet - Printers - Printers - Printers - Hand Punch - Hand Punch - Network - Telephone System Telephone System Others Printers - Printers - Printers - Computers Problems - Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Network - Hand Punch - Computers Problems - Internet - Internet - Telephone System Hand Punch - Others Email Problems - Telephone System Hand Punch - Hand Punch - Hand Punch - Hand Punch - Printers - Printers - Others Computers Problems - Computers Problems - Others Email Problems - JDE - Maintenance Internet - Printers - Telephone System Email Problems - Hand Punch - Network - Network - Network - Telephone System Computers Problems - Printers - Internet - Email Problems - Computers Problems - Computers Problems - Telephone System Telephone System Printers - Email Problems - Others JDE - Stores Computers Problems - Computers Problems - Computers Problems - Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Computers Problems - Printers - Others Scanners & Cameras - Hand Punch - Telephone System Computers Problems - Computers Problems - Computers Problems - Email Problems - Network - Network - Telephone System Telephone System Telephone System Others Email Problems - Computers Problems - Telephone System Printers - Scanners & Cameras - Computers Problems - Telephone System Telephone System Hand Punch - Printers - Printers - Others Printers - Printers - Printers - Printers - Network - Computers Problems - Computers Problems - Network - Email Problems - JDE - Maintenance POS / Dispatch system (VAS) Printers - Telephone System Internet - OHR Email Problems - Telephone System Telephone System Others

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Computers Problems - Others Network - OLCM Problems OHR OHR Telephone System Hand Punch - Email Problems - Others OHR OHR Hand Punch - Computers Problems - Computers Problems - Computers Problems - Network -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Telephone System Computers Problems - Printers - Hand Punch - Printers - Computers Problems - Telephone System Others Computers Problems - Printers - Printers - Others POS / Dispatch system (VAS) JDE - Finance JDE - Finance JDE - Finance Telephone System Printers - OHR OHR Network - OHR Printers - OLCM Problems Scanners & Cameras - Computers Problems - Computers Problems - Computers Problems - Printers -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Printers - OHR OHR Network - OHR OHR OHR JDE - Finance Internet - Printers - Others POS / Dispatch system (VAS) POS / Dispatch system (VAS) Telephone System OHR Telephone System Email Problems - POS / Dispatch system (VAS) Computers Problems - Computers Problems - Network - Email Problems - JDE - Maintenance Telephone System Telephone System Telephone System Email Problems - Computers Problems - Telephone System Others Hand Punch - Telephone System Telephone System Hand Punch - Hand Punch - Hand Punch - Others Telephone System Computers Problems - Hand Punch - Hand Punch - KMS Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

OHR OHR OHR Computers Problems - OLCM Problems Email Problems - Computers Problems - Computers Problems - Computers Problems - Others JDE - Maintenance Hand Punch - JDE - HR& payroll OHR Computers Problems - Computers Problems - Computers Problems - KMS Hand Punch - Hand Punch - OHR Email Problems - Email Problems - Network - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Printers - Network - RFID Gates RFID Gates RFID Gates RFID Gates RFID Gates Hand Punch - Network - OHR Internet - Telephone System Hand Punch - Hand Punch - Hand Punch - JDE -Supply Hand Punch - Hand Punch - Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Hand Punch - RFID Gates Computers Problems - POS / Dispatch system (VAS) Telephone System Network - Others Computers Problems - Computers Problems - JDE - Maintenance OLCM Problems Telephone System Computers Problems - RFID Gates RFID Gates RFID Gates Telephone System Hand Punch - Hand Punch - Computers Problems - Printers - RFID Gates Computers Problems - Internet - Hand Punch - Internet - Telephone System Hand Punch - Internet - Hand Punch - Computers Problems - OHR JDE - Maintenance Email Problems - Printers - Telephone System Telephone System RFID Gates Hand Punch - Computers Problems - Network - Email Problems - JDE -Supply Email Problems - JDE - Maintenance Computers Problems - JDE - Maintenance

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Others Computers Problems - Telephone System Hand Punch - Internet - Telephone System KMS KMS Network - OHR JDE - Maintenance Telephone System Computers Problems - Internet - KMS KMS Computers Problems - Computers Problems - Computers Problems - Computers Problems - Printers - JDE - Maintenance Computers Problems - Others Hand Punch - JDE - Stores Others Hand Punch - Others JDE - Stores Computers Problems - Computers Problems - JDE - Maintenance JDE - Maintenance JDE - Maintenance Hand Punch - Telephone System Computers Problems - Computers Problems - JDE - Maintenance Computers Problems - Others Network - Internet - OHR Internet - OHR Internet -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Internet - Telephone System Printers - Hand Punch - Hand Punch - Hand Punch - Hand Punch - JDE - Maintenance Printers - Internet - Email Problems - Computers Problems - Computers Problems - Printers - Scanners & Cameras - Printers - Internet - Computers Problems - Computers Problems - OHR Telephone System Telephone System Printers - Computers Problems - Computers Problems - Computers Problems - Printers - Computers Problems - Computers Problems - Hand Punch - Network - Hand Punch - Computers Problems - Hand Punch - Hand Punch - JDE - Maintenance Hand Punch - Computers Problems - Computers Problems - Internet - JDE - Maintenance Hand Punch - Others Internet - OHR Email Problems - Telephone System Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Email Problems - Hand Punch - Printers - Hand Punch - Telephone System Hand Punch - Computers Problems - Internet - Printers - OHR OHR Telephone System Hand Punch - Hand Punch - Computers Problems - Hand Punch - Hand Punch - Hand Punch - Hand Punch - RFID Gates Email Problems - Email Problems - Hand Punch - Hand Punch - Computers Problems - Others JDE - Maintenance Hand Punch - Hand Punch - Hand Punch - Computers Problems - Hand Punch - Hand Punch - JDE - Stores JDE - Stores Computers Problems - Hand Punch - Printers -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Hand Punch - Telephone System Email Problems - Computers Problems - Email Problems - OHR OHR OLCM Problems

Closed Closed Closed Closed Closed Closed Closed Closed Closed

OLCM Problems Scanners & Cameras - Printers - Email Problems - POS / Dispatch system (VAS) Internet - Internet - Internet - OLCM Problems Hand Punch - Hand Punch - Internet - Hand Punch - Hand Punch - Internet - Internet - Hand Punch - Computers Problems - OLCM Problems POS / Dispatch system (VAS) POS / Dispatch system (VAS) Computers Problems - Computers Problems - Email Problems - Hand Punch - Hand Punch - Hand Punch - Email Problems - OHR Computers Problems - JDE - Stores Network - Hand Punch - Computers Problems - Telephone System Telephone System JDE - Maintenance Others OHR JDE - Maintenance Printers - Scanners & Cameras - Hand Punch - Computers Problems - POS / Dispatch system (VAS) Computers Problems - Others Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Hand Punch - Hand Punch - Hand Punch - Computers Problems - Telephone System Telephone System OHR Telephone System Hand Punch - Computers Problems - Computers Problems - Computers Problems - Hand Punch - Hand Punch - Network - Printers - JDE -Supply Printers - Internet - Hand Punch - Internet - Computers Problems - Hand Punch - OHR Hand Punch - Hand Punch - Network - Computers Problems - Hand Punch - Hand Punch - OHR

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Printers - Computers Problems - Printers - Printers - JDE - HR& payroll Telephone System Telephone System Telephone System Hand Punch - Hand Punch - Hand Punch - POS / Dispatch system (VAS) Printers - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Computers Problems - JDE - Maintenance Others Hand Punch - Hand Punch - Printers - Hand Punch - Telephone System Computers Problems - Network - JDE - Maintenance Computers Problems - JDE - Maintenance Computers Problems - JDE - Maintenance JDE - Maintenance JDE - Maintenance JDE - Maintenance Printers - Internet - JDE - Finance Email Problems - Computers Problems - Internet - OLCM Problems Internet - Internet - Computers Problems - Hand Punch - OHR Printers - Computers Problems - Telephone System Printers - Computers Problems - Computers Problems - Network - Hand Punch - Telephone System Internet - Hand Punch - Computers Problems - Others Telephone System Internet - Printers - Telephone System

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Telephone System OLCM Problems Others JDE - Stores JDE - Maintenance Computers Problems - Printers - Computers Problems - JDE - Maintenance OHR Computers Problems - Printers - Others Hand Punch - Hand Punch - Network - Internet - Hand Punch - JDE - Manufacturing JDE - Maintenance JDE - HR& payroll JDE - HR& payroll Telephone System Email Problems - Hand Punch - Internet - Internet - Internet - Hand Punch - Hand Punch - Computers Problems - Computers Problems - Telephone System OHR OLCM Problems Computers Problems - Internet - Computers Problems - Hand Punch - Telephone System Internet - Computers Problems - Internet - Internet - Printers - Network - Hand Punch - Telephone System

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Network - JDE - Maintenance Hand Punch - Printers - Internet - Computers Problems - Internet - Printers - Printers - Telephone System Internet - Email Problems - Scanners & Cameras - Computers Problems - Network - Computers Problems - JDE - Finance Internet - Internet - Network - Hand Punch - Scanners & Cameras - Internet - Computers Problems - Printers - Hand Punch - RFID Gates JDE - Maintenance Email Problems - Computers Problems - Computers Problems - Computers Problems - Internet - Network - Hand Punch - Email Problems - Printers - Network - Printers - Computers Problems - Internet - Printers - OLCM Problems Computers Problems - Computers Problems - Internet - Printers - Telephone System

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Telephone System Hand Punch - Computers Problems - POS / Dispatch system (VAS) JDE - HR& payroll JDE - Maintenance Network - Computers Problems - Printers - Computers Problems - Computers Problems - Computers Problems - Printers - Computers Problems - Hand Punch - Network - Email Problems - Hand Punch - Computers Problems - OHR Hand Punch - Telephone System Telephone System Computers Problems - Hand Punch - Hand Punch - Internet - Printers - Computers Problems - Others Hand Punch - Computers Problems - Printers - Hand Punch - Hand Punch - Internet - Computers Problems - Hand Punch - JDE - Maintenance OLCM Problems Telephone System Internet - Internet - Hand Punch - Email Problems - JDE - Maintenance JDE -Supply Hand Punch -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - POS / Dispatch system (VAS) Computers Problems - Printers - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Others Printers - Network - Telephone System Internet - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Email Problems - Hand Punch - Hand Punch - Hand Punch - JDE - Stores JDE - Stores Hand Punch - JDE -Supply Printers - POS / Dispatch system (VAS) POS / Dispatch system (VAS) Telephone System OHR Printers - Email Problems - OHR Others Internet - Network - Network - Internet - Hand Punch - JDE - Stores Computers Problems - Telephone System JDE - Stores JDE - Stores

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

JDE - Stores Telephone System

Closed Closed

Computers Problems - Computers Problems - Computers Problems - Email Problems - Hand Punch - Computers Problems - Computers Problems - Telephone System Telephone System Printers - Computers Problems - Hand Punch - Hand Punch - Hand Punch - Hand Punch - Printers - Computers Problems - Internet - Internet - Computers Problems - Computers Problems - Computers Problems - OHR POS / Dispatch system (VAS) Hand Punch - OLCM Problems Hand Punch - Telephone System JDE - Maintenance Hand Punch - Computers Problems - Network - POS / Dispatch system (VAS) Computers Problems - Computers Problems - Network - Computers Problems - Internet - Computers Problems - JDE -Supply Computers Problems - Computers Problems - OHR Computers Problems - Email Problems - Computers Problems - Computers Problems - JDE -Supply

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Internet - Hand Punch - Computers Problems - Telephone System Hand Punch - Computers Problems - POS / Dispatch system (VAS) POS / Dispatch system (VAS) Internet - Others JDE - HR& payroll OHR Computers Problems - Telephone System Internet - Computers Problems - Telephone System Email Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Network - POS / Dispatch system (VAS) Computers Problems - Telephone System Telephone System Telephone System Computers Problems - Telephone System Computers Problems - Internet - Printers - OHR Printers - Internet - Computers Problems - Email Problems - KMS Computers Problems - Network - Email Problems - Printers - POS / Dispatch system (VAS) POS / Dispatch system (VAS) Telephone System Others Computers Problems - Telephone System Others

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Telephone System Email Problems - Printers - Computers Problems - Printers - Computers Problems - OLCM Problems Hand Punch - Printers - Computers Problems - Telephone System Computers Problems - Internet - Computers Problems - Scanners & Cameras - Telephone System OLCM Problems Computers Problems - KMS Others Hand Punch - Computers Problems - Network - Telephone System Network - Computers Problems - Internet - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Others KMS Computers Problems - Telephone System OLCM Problems Computers Problems - Computers Problems - Printers - Printers - Telephone System Internet - Computers Problems - Printers - Computers Problems - Internet - Printers -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Printers - Email Problems - Computers Problems - Telephone System Computers Problems - KMS Computers Problems - Others Computers Problems - Network - Computers Problems - Printers - Computers Problems - Printers - Hand Punch - KMS KMS Telephone System Email Problems - Internet - Computers Problems - Network - Printers - Telephone System Computers Problems - Computers Problems - Printers - Computers Problems - Computers Problems - Telephone System Printers - Computers Problems - Network - Hand Punch - Others Computers Problems - Printers - Network - Telephone System Computers Problems - Computers Problems - Printers - Others Computers Problems - Printers - Telephone System JDE - Maintenance

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Scanners & Cameras - Computers Problems - Hand Punch - Computers Problems - Computers Problems - Computers Problems - Hand Punch - Computers Problems - Printers - JDE - HR& payroll Printers - Computers Problems - JDE - Finance Hand Punch - Others Computers Problems - Hand Punch - Computers Problems - Computers Problems - OLCM Problems Computers Problems - Computers Problems - Computers Problems - Computers Problems - Printers - Hand Punch - Telephone System Hand Punch - Hand Punch - Computers Problems - Hand Punch - Computers Problems - Internet - Computers Problems - Hand Punch - Email Problems - Internet - Hand Punch - Computers Problems - Computers Problems - POS / Dispatch system (VAS) Others Email Problems - JDE - Finance POS / Dispatch system (VAS) POS / Dispatch system (VAS) POS / Dispatch system (VAS)

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Printers - Computers Problems - Computers Problems - Email Problems - Internet - Computers Problems - Printers - Printers - Computers Problems - Computers Problems - Email Problems - Computers Problems - Computers Problems - Printers - Computers Problems - Computers Problems - Printers - Computers Problems - OHR Computers Problems - Computers Problems - Hand Punch - Network - Hand Punch - Printers - Computers Problems - Internet - Hand Punch - Telephone System Hand Punch - Computers Problems - Email Problems - Email Problems - Computers Problems - Computers Problems - Hand Punch - Internet - Computers Problems - Computers Problems - Email Problems - Internet - Telephone System Printers - Computers Problems - Others Hand Punch - Hand Punch - Printers -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Email Problems - Internet - OHR Computers Problems - Computers Problems - Hand Punch - POS / Dispatch system (VAS) OLCM Problems POS / Dispatch system (VAS) JDE - Stores Internet - Network - JDE - Stores Printers - Network - Computers Problems - Hand Punch - JDE - Stores Hand Punch - JDE - Stores Hand Punch - Email Problems - Computers Problems - Printers - Hand Punch - Hand Punch - Printers - Computers Problems - JDE - Finance Computers Problems - Hand Punch - Hand Punch - Computers Problems - OHR Hand Punch - Email Problems - Hand Punch - Telephone System Email Problems - Computers Problems - JDE - Stores Scanners & Cameras - Email Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Hold Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Computers Problems - Telephone System Computers Problems - Hand Punch - OHR Printers - Email Problems - Printers - Hand Punch - Telephone System Hand Punch - Hand Punch - Computers Problems - Network - Network - Printers - Telephone System Computers Problems - Hand Punch - Computers Problems - OLCM Problems Printers - Scanners & Cameras - Internet - Telephone System Telephone System Email Problems - OHR Hand Punch - Hand Punch - JDE - HR& payroll Computers Problems - Telephone System Hand Punch - Hand Punch - Computers Problems - Hand Punch - Hand Punch - Hand Punch - Computers Problems - JDE -Supply OHR Hand Punch - JDE - HR& payroll Computers Problems - Computers Problems - Printers - Email Problems -

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Network - Email Problems - Telephone System Computers Problems - Computers Problems - Network - Computers Problems - Email Problems - JDE - Maintenance Printers - Others Computers Problems - Printers - Telephone System Hand Punch - Others Email Problems - Hand Punch - OHR POS / Dispatch system (VAS) JDE - Finance JDE - Finance JDE -Supply JDE -Supply Internet - OLCM Problems Hand Punch - OHR POS / Dispatch system (VAS) Internet - Hand Punch - Hand Punch - Telephone System Printers - Printers - Printers - Hand Punch - Scanners & Cameras - Telephone System Telephone System Computers Problems - Computers Problems - Computers Problems - Computers Problems - Computers Problems - Hand Punch - Telephone System Network -

Closed Closed Closed Closed Closed Closed Closed Closed Employee replied Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed

Hand Punch - Printers - Email Problems - Computers Problems - Computers Problems - Email Problems - Hand Punch - Internet - Hand Punch - POS / Dispatch system (VAS) Others Printers - Email Problems - Printers - KMS OHR Others Others Others Computers Problems - Internet - Internet - Internet - Internet - Computers Problems - Internet - Internet - Computers Problems - Internet - Computers Problems - Computers Problems - Internet - Computers Problems - Computers Problems - JDE -Supply Hand Punch - Printers - Telephone System Hand Punch - Computers Problems - Others JDE - Maintenance JDE -Supply Telephone System Telephone System Hand Punch - Internet - OLCM Problems

Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Wating for Employee reply Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Hold Closed Closed Closed Open Closed Closed Closed Closed Closed Closed Closed Open Open Closed Closed Closed Closed

Printers - Others Printers - Computers Problems - Computers Problems - Others Telephone System Computers Problems - Network - POS / Dispatch system (VAS) Network - Others Email Problems - OLCM Problems

Closed Closed Closed Closed Wating for Employee reply Hold Open Open Wating for Employee reply Open Open Closed Closed Open

Internet -

Open

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Abdulrahman Alzaidi

0% 0%

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 0% 0% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan 0% Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi

0% 0% - NO SLA -

0% 100.00% 100.00% 100.00% - no reply 0%

Mohammed Sajid

100.00% - no reply -

Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 0% - NO SLA 0% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply 100.00%

Abdulrahman Alzaidi Faisal Masoud Al-Saad Abdulrahman Alzaidi

100.00% 100.00% 100.00% 100.00%

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 0% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 0% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

0% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 0% 100.00% 100.00%

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 0% - no reply -

Mohammed Basheer

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% 0%

Faisal Masoud Al-Saad

0% 100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% - NO SLA 100.00% 100.00% 0% - no reply - no reply - no reply 100.00% 100.00% 0% 100.00% 100.00% - no reply 100.00% 100.00% - NO SLA 100.00% - no reply 100.00% 100.00% - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% 0%

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan

0% - no reply - no reply - no reply - no reply - no reply - no reply -

Mohammad Salmaan

0% - NO SLA -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan 0%

100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00% 100.00% - NO SLA 100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00%

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Abdulrahman Alzaidi Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Mohammad Salmaan Abdulrahman Alzaidi Mohammad Salmaan 0% Mohammad AL-Dubayyan Mohammad Salmaan Mohammed Sajid Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammad AL-Dubayyan 0% Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Faisal Masoud Al-Saad Mohammed Sajid Mohammed Sajid Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid

- no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00% 0% 0% 100.00% - no reply - no reply 100.00% - no reply 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 100.00% 0%

100.00% - no reply 100.00% 100.00% - no reply - no reply 100.00% 100.00% 100.00% 100.00% - NO SLA -

20.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 0%

High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammed Sajid

- no reply 100.00% 100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad

100.00%

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Abdulrahman Alzaidi

0% 100.00%

Mohammad AL-Dubayyan Mohammed Sajid

100.00% 100.00% - no reply -

Mohammad Salmaan Mohammad Salmaan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- no reply 0% 100.00% 100.00% 100.00% 100.00% 100.00% - NO SLA 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 60.00% 100.00% - NO SLA 100.00% 100.00% 100.00% 0% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 0% 0% 100.00% - no reply - no reply 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% - NO SLA - no reply -

Faisal Masoud Al-Saad Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad

100.00% 0% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Basheer

100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 100.00% 100.00% 100.00% 100.00% - NO SLA -

High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan

100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi

100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

- NO SLA - no reply -

Faisal Masoud Al-Saad Mohammad Salmaan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 0% 100.00% 100.00% - no reply - no reply 100.00% 100.00%

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

0% - no reply -

Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% - NO SLA 100.00% - no reply - no reply -

mohammad shafiq

0% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 0% - no reply -

High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

0% 100.00% - no reply -

Faisal Masoud Al-Saad

0% - no reply -

Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00%

Mohammad Salmaan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 0% 100.00% - no reply -

Mohammad Salmaan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00%

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

- NO SLA 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00%

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi

100.00% - NO SLA 100.00% 100.00%

Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 0% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

mohammad shafiq

100.00% - no reply -

Mohammad AL-Dubayyan mohammad shafiq mohammad shafiq Mohammad Salmaan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% - NO SLA - no reply - no reply 0% - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% - no reply -

mohammad shafiq Abdulrahman Alzaidi

100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

100.00% 100.00%

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan

100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00%

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan

0% 100.00% 0% - NO SLA 100.00% 100.00% - no reply -

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammed Sajid Mohammed Sajid

0% 0% 100.00% 100.00% 100.00% 100.00% 0% 0% - no reply - no reply 100.00% 100.00% 0% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 0% - no reply 0% 100.00% - no reply 100.00% 100.00% - no reply - no reply 100.00% 0% 100.00% 100.00% 100.00% 100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% - NO SLA 100.00% - no reply -

Faisal Masoud Al-Saad

- NO SLA - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 0% 0% 0% 100.00% 0% 100.00%

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Abdulrahman Alzaidi

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00%

High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours)

Abdulrahman Alzaidi

100.00% - no reply 0% - no reply -

Abdulrahman Alzaidi

0%

Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours)

Mohammad Salmaan Abdulrahman Alzaidi Faisal Masoud Al-Saad

0% 0% - NO SLA 100.00%

Mohammad Salmaan

100.00% - NO SLA -

Abdulrahman Alzaidi

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi Abdulrahman Alzaidi

0% 0% 0% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 0% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi

0% 0% 100.00% - no reply -

mohammad shafiq Mohammad AL-Dubayyan

100.00% 100.00% - no reply 100.00% 100.00%

Abdulrahman Alzaidi

100.00% 0% - no reply - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply -

High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Mohammad AL-Dubayyan mohammad shafiq

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 0% - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

Mohammad Salmaan

0% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 0% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 0% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 100.00% 100.00% 0% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad Salmaan

100.00% 0% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 0% - no reply - no reply - no reply - no reply -

Mohammad Salmaan

0% - NO SLA -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% 0% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00%

High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Faisal Masoud Al-Saad

- no reply 100.00% 100.00%

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours)

Mohammad AL-Dubayyan

100.00% - no reply 100.00% - no reply - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

- NO SLA 100.00% - no reply - no reply - no reply - no reply 0% - no reply - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply - no reply - no reply 0% - no reply - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 0% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Mohammad AL-Dubayyan

0% - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply - no reply - no reply -

High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours)

Mohammad AL-Dubayyan

0% - no reply - no reply - no reply - no reply - no reply - no reply -

Faisal Masoud Al-Saad

0% - no reply - no reply - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

0% 100.00% - no reply -

Abdulrahman Alzaidi Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply 0% - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan

0% - no reply -

mohammad shafiq

0% - no reply -

Faisal Masoud Al-Saad

0% - no reply -

Mohammad AL-Dubayyan

0% - no reply - no reply - no reply - no reply - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% - no reply - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan

0% - no reply -

Faisal Masoud Al-Saad

0%

High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Herman Faisal Masoud Al-Saad Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi

- no reply - no reply - no reply - no reply 100.00% 100.00% 0% - no reply - no reply 0% 0% - no reply - NO SLA - no reply - NO SLA 0% - NO SLA 0% - no reply 100.00% - no reply 100.00%

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

- no reply - NO SLA - no reply - NO SLA 100.00% - no reply - NO SLA 100.00% 100.00% 100.00% 0% 100.00% - no reply 100.00% - no reply 0% 0% - no reply 0% 100.00% - no reply - no reply - no reply - NO SLA - NO SLA -

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- NO SLA 100.00% - NO SLA - no reply - NO SLA 100.00% 100.00% 100.00% - no reply - no reply 100.00% - no reply 0% 0% 100.00% 100.00% 0% 0% - no reply 100.00% 100.00% - no reply 100.00% 0% 0% - no reply - no reply - NO SLA 100.00% 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00% 0% - no reply - no reply 100.00% - no reply 100.00% 100.00%

High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad mohammad shafiq Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad Salmaan Abdulrahman Alzaidi Abdulrahman Alzaidi Abdulrahman Alzaidi GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN

- no reply - no reply - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 0% - no reply - no reply - NO SLA - NO SLA - no reply - no reply 100.00% - no reply - no reply 0% - NO SLA - no reply - no reply 100.00% 100.00% - no reply - no reply - no reply 100.00% 100.00% - NO SLA - NO SLA 100.00% - no reply 100.00% 100.00% - no reply 0% 100.00% 100.00% 100.00% 0% - no reply -

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

Faisal Masoud Al-Saad

0% - no reply 100.00%

Faisal Masoud Al-Saad mohammad shafiq Mohammad AL-Dubayyan

100.00% 100.00% - NO SLA - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

- NO SLA 0% - no reply - no reply - no reply - no reply -

Mohammad Salmaan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan GHULAM RAHMAN

0% 0% - no reply -

Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammad AL-Dubayyan GHULAM RAHMAN

0% 100.00% - NO SLA 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad mohammad shafiq mohammad shafiq

0% 0% 0% 100.00% 100.00% - NO SLA - no reply - no reply -

Faisal Masoud Al-Saad GHULAM RAHMAN Mohammad AL-Dubayyan

100.00% - NO SLA 100.00%

Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Abdulrahman Alzaidi

0% 100.00% 100.00% 100.00% 100.00% 100.00% - NO SLA 0% 100.00% 0% 0% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan mohammad shafiq

100.00% 0% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply -

mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply -

mohammad shafiq

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 0%

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% - no reply - no reply - no reply - no reply -

mohammad shafiq

100.00% - no reply -

mohammad shafiq Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

OSAMA A.HAMED Mohammad AL-Dubayyan

100.00% 0% - no reply -

Mohammad AL-Dubayyan

100.00 - no reply -

OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply -

GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00%

Mohammed Sajid Mohammad AL-Dubayyan

100.00% 0% - no reply -

Faisal Masoud Al-Saad

- NO SLA - NO SLA -

Mohammad AL-Dubayyan OSAMA A.HAMED OSAMA A.HAMED

100.00% 100.00% 100.00% - no reply -

Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN

- no reply - no reply 0% - no reply - no reply 100.00% - NO SLA - no reply 100.00% 100.00% - no reply - no reply - no reply 100.00% 100.00% 100.00% 100.00% - no reply -

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week)

mohammad shafiq

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

OSAMA A.HAMED

100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad

0% 0% 100.00% - no reply -

Mohammed Sajid Mohammed Sajid Mohammed Sajid OSAMA A.HAMED Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% - NO SLA - no reply - no reply -

GHULAM RAHMAN

0% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 0% - no reply -

Mohammad AL-Dubayyan

100.00%

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

Mohammed Sajid Faisal Masoud Al-Saad

100.00% 50.00% - no reply - no reply -

Mohammed Sajid Mohammed Sajid GHULAM RAHMAN

100.00% 100.00% - NO SLA - no reply -

OSAMA A.HAMED

100.00% - NO SLA -

Mohammed Sajid Faisal Masoud Al-Saad GHULAM RAHMAN Faisal Masoud Al-Saad GHULAM RAHMAN

0% 0% 100.00% 100.00% 100.00% - no reply - no reply -

OSAMA A.HAMED

0% - no reply - no reply -

Mohammad AL-Dubayyan OSAMA A.HAMED

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan OSAMA A.HAMED OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

mohammad shafiq GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% - NO SLA 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

0%

High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan OSAMA A.HAMED mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad Salmaan GHULAM RAHMAN

- no reply 100.00% - no reply - no reply 100.00% - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply 100.00% - no reply 0% 0% - no reply - no reply - no reply 0% 100.00% 100.00% 100.00% 100.00% 0% - no reply - no reply - no reply - no reply - no reply - no reply 100.00% 100.00% 100.00% - no reply - no reply 33.33% 100.00% 100.00% 100.00% 0% 0% 0% 0%

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi

100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

OSAMA A.HAMED Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan GHULAM RAHMAN mohammad shafiq Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan mohammad shafiq OSAMA A.HAMED

100.00% 0% 0% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- no reply 100.00% - no reply 100.00% - no reply - no reply - no reply - no reply - no reply - no reply - no reply 100.00% - NO SLA - no reply - no reply - no reply - no reply - no reply - no reply 100.00% 100.00% - no reply 100.00% - no reply 100.00% - no reply 100.00% 100.00% 0% - no reply 100.00% 100.00% - no reply - no reply - no reply 100.00% 100.00% 0% 100.00% - no reply - no reply - no reply - no reply - NO SLA - NO SLA - NO SLA - NO SLA - no reply -

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

GHULAM RAHMAN OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

GHULAM RAHMAN GHULAM RAHMAN

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN mohammad shafiq mohammad shafiq GHULAM RAHMAN

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - NO SLA -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 100.00% 100.00% 0%

Mohammad AL-Dubayyan

100.00% - NO SLA -

Faisal Masoud Al-Saad

100.00% - no reply 100.00%

Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 100.00% - no reply -

GHULAM RAHMAN

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00%

Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days)

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 100.00% - NO SLA 100.00% 0% 0% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - NO SLA -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 0% 100.00% 100.00% 100.00% 0% - no reply -

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply - no reply - no reply -

High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours)

Mohammad Salmaan Faisal Masoud Al-Saad GHULAM RAHMAN Faisal Masoud Al-Saad Mohammed Sajid

100.00% 0% 100.00% 100.00% 0% - no reply - no reply -

GHULAM RAHMAN Mohammad Salmaan Faisal Masoud Al-Saad Faisal Masoud Al-Saad GHULAM RAHMAN Faisal Masoud Al-Saad Faisal Masoud Al-Saad GHULAM RAHMAN GHULAM RAHMAN Faisal Masoud Al-Saad

100.00% 33.33% 0% 100.00% 100.00% 0% 100.00% 100.00% 100.00% 0% - NO SLA - no reply -

Mohammed Sajid Mohammed Sajid

100.00% - NO SLA - NO SLA -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad GHULAM RAHMAN

100.00% 100.00% 0% 100.00% - no reply - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

mohammad shafiq

100.00% - no reply - no reply - no reply - no reply - no reply - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 0% - no reply -

Faisal Masoud Al-Saad

100.00%

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

0% 0% 0% 0% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad OSAMA A.HAMED Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 0% 0% - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

GHULAM RAHMAN

100.00% - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

GHULAM RAHMAN

100.00%

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours)

GHULAM RAHMAN

100.00% - no reply - no reply - no reply - no reply - no reply - no reply - no reply -

OSAMA A.HAMED

0% - no reply - no reply - no reply -

Mohammed Sajid

100.00% - no reply - no reply -

Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) GHULAM RAHMAN GHULAM RAHMAN Mohammed Sajid Mohammad Salmaan GHULAM RAHMAN GHULAM RAHMAN Mohammed Sajid GHULAM RAHMAN

- no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply - no reply 100.00% - no reply - no reply - no reply - no reply - no reply - NO SLA 0% - NO SLA 100.00% - NO SLA - NO SLA 100.00% - NO SLA - no reply - no reply - NO SLA - no reply - no reply - no reply - no reply - no reply - NO SLA 100.00% - no reply - no reply - no reply - no reply - NO SLA - no reply 100.00% - no reply - no reply - no reply -

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad Salmaan

- no reply 0% - no reply - no reply - no reply - no reply 0% 100.00% 100.00% - no reply - NO SLA 100.00% - NO SLA 100.00% 100.00% 100.00% - no reply 100.00% 100.00% - no reply - no reply - no reply - no reply - NO SLA 100.00% - no reply - no reply - no reply 100.00% 100.00% - no reply 100.00% - no reply 100.00% - no reply - no reply - no reply 0% 100.00% - no reply - NO SLA 0% - no reply - no reply 0% - no reply 0% - no reply -

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN GHULAM RAHMAN mohammad shafiq Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN OSAMA A.HAMED GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- no reply - no reply 0% 0% - no reply 100.00% - no reply 100.00% 100.00% 100.00% 100.00% - no reply 0% 100.00% 100.00% 100.00% - no reply - NO SLA - no reply 100.00% 100.00% - no reply - NO SLA 100.00% 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% - NO SLA - no reply 100.00% - no reply - no reply - no reply - no reply 100.00% - no reply 100.00% - no reply 100.00% - no reply - no reply 100.00% - no reply -

Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN Mohammed Sajid Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Mohammad Salmaan OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan

- no reply 100.00% - no reply 100.00% - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 100.00% - no reply 100.00% 100.00% - no reply 0% - no reply - no reply - no reply 100.00% 0% 100.00% 0% - NO SLA - no reply 100.00% - no reply 100.00% 100.00% 100.00% - no reply - no reply 100.00% 100.00% 0% 0% - no reply 100.00% 100.00% 100.00% 0% 100.00% 100.00%

Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 0% - no reply -

Faisal Masoud Al-Saad GHULAM RAHMAN

100.00% - NO SLA - no reply -

OSAMA A.HAMED OSAMA A.HAMED GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% - NO SLA 100.00% 100.00% - no reply 0% - no reply 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

Mohammed Sajid Mohammad AL-Dubayyan Mohammed Sajid Faisal Masoud Al-Saad

100.00% 100.00% 0% 0% - no reply - no reply -

OSAMA A.HAMED Abdulrahman Alzaidi Faisal Masoud Al-Saad GHULAM RAHMAN

100.00% 0% 100.00% 100.00% - no reply -

GHULAM RAHMAN

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - NO SLA - no reply -

Mohammed Sajid Faisal Masoud Al-Saad OSAMA A.HAMED Mohammed Sajid

100.00% 0% 100.00% 100.00% - no reply -

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Mohammed Sajid OSAMA A.HAMED

100.00% 100.00%

Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad GHULAM RAHMAN Mohammad AL-Dubayyan GHULAM RAHMAN Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Mohammad AL-Dubayyan OSAMA A.HAMED Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan OSAMA A.HAMED GHULAM RAHMAN OSAMA A.HAMED Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan mohammad shafiq OSAMA A.HAMED Faisal Masoud Al-Saad

- no reply - no reply 100.00% - no reply - no reply 0% - no reply - NO SLA - no reply 100.00% 100.00% - no reply 0% - no reply 0% 100.00% 0% - no reply 100.00% 100.00% 0% 0% - no reply - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 0% 100.00% 100.00% - no reply - no reply - no reply - no reply - no reply 100.00% 100.00% - no reply 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Faisal Masoud Al-Saad GHULAM RAHMAN Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

GHULAM RAHMAN

100.00% - no reply -

GHULAM RAHMAN Mohammad Salmaan

100.00% 100.00% - no reply - no reply - no reply -

OSAMA A.HAMED GHULAM RAHMAN Faisal Masoud Al-Saad

100.00% 100.00% 0% - no reply -

GHULAM RAHMAN

100.00%

Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days)

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - NO SLA - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply -

GHULAM RAHMAN

100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad Salmaan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad

100.00%

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Faisal Masoud Al-Saad Faisal Masoud Al-Saad Herman Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Herman Faisal Masoud Al-Saad OSAMA A.HAMED Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Herman Herman Herman OSAMA A.HAMED Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- NO SLA 100.00% 100.00% 100.00% - no reply - NO SLA - no reply - no reply - NO SLA - no reply - no reply - no reply - no reply - no reply 0% - no reply - no reply - no reply - no reply - no reply - no reply 100.00% 100.00% - no reply - no reply 100.00% - NO SLA - no reply - NO SLA - NO SLA - no reply 0% 0% - no reply - no reply 100.00% - no reply - no reply - no reply 0% 0% 0% 100.00% - NO SLA 100.00% 100.00% 100.00% 0%

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Abdulrahman Alzaidi

100.00% 100.00% 100.00% - NO SLA - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad Salmaan

100.00% 0% 100.00% 100.00% 100.00% 100.00% - no reply -

OSAMA A.HAMED Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 0% 100.00% - NO SLA - no reply -

Faisal Masoud Al-Saad OSAMA A.HAMED Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 0% 100.00% 100.00% 100.00% - no reply - no reply - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - NO SLA 0% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Mohammad AL-Dubayyan

0% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours)

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 0% 0% 100.00% 0% 100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply - no reply - no reply -

Faisal Masoud Al-Saad

0% - no reply -

Mohammad AL-Dubayyan

33.33% - NO SLA -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 0% 0% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

GHULAM RAHMAN

100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Abdulrahman Alzaidi Abdulrahman Alzaidi Abdulrahman Alzaidi

100.00% 100.00% 100.00%

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

0% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad GHULAM RAHMAN Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Mohammad AL-Dubayyan

100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% - no reply -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - no reply -

High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

Faisal Masoud Al-Saad

100.00% - no reply -

Abdulrahman Alzaidi

0% - NO SLA - no reply -

Mohammad AL-Dubayyan

0% - no reply - no reply - no reply -

Mohammed Sajid

100.00% - no reply - no reply -

Mohammed Sajid Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan Mohammed Sajid Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 0% 100.00% 100.00% - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 0% - no reply -

Mohammad AL-Dubayyan GHULAM RAHMAN Mohammad AL-Dubayyan OSAMA A.HAMED

100.00% 100.00% 100.00% - NO SLA - no reply -

Mohammad AL-Dubayyan Mohammed Sajid

100.00% 0% - no reply - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - NO SLA -

GHULAM RAHMAN Mohammad AL-Dubayyan

- NO SLA 100.00%

Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week)

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Mohammad AL-Dubayyan Abdulrahman Alzaidi Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% 100.00% 100.00% 100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan OSAMA A.HAMED Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% - NO SLA 100.00% 100.00% 100.00% - no reply - no reply - no reply - no reply -

mohammad shafiq

100.00% - no reply - no reply -

GHULAM RAHMAN Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- NO SLA 100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

0% 0% - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan GHULAM RAHMAN

100.00% 100.00% 100.00% 100.00% - no reply -

Abdulrahman Alzaidi Mohammad AL-Dubayyan

100.00% 0% - no reply - no reply - no reply -

Mohammad AL-Dubayyan

33.33% - no reply -

Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Critical (From 1-4 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan Abdulrahman Alzaidi Abdulrahman Alzaidi Mohammed Sajid GHULAM RAHMAN Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Abdulrahman Alzaidi Mohammed Sajid Mohammed Sajid Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammad AL-Dubayyan Mohammad AL-Dubayyan Mohammad AL-Dubayyan

- no reply 100.00% - no reply - no reply 100.00% - no reply - no reply 100.00% - no reply - no reply 100.00% 100.00% 100.00% - no reply 100.00% - no reply 100.00% 100.00% 0% 0% 100.00% 100.00% - no reply 0% - NO SLA - no reply 100.00% 0% 100.00% - no reply 100.00% 100.00% - no reply - no reply - no reply - no reply 100.00% - no reply - no reply - no reply - NO SLA 100.00% 100.00% 100.00% - no reply 100.00% - no reply - no reply -

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Medium (From 1 Hour to 3 Days) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Critical (From 1-4 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) High (From 1-8 Hours) High (From 1-8 Hours) Low (From 1 hour to 1 week) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days) High (From 1-8 Hours)

Mohammad AL-Dubayyan Faisal Masoud Al-Saad

100.00% 0% - no reply - no reply - no reply - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Abdulrahman Alzaidi Faisal Masoud Al-Saad Mohammad AL-Dubayyan Herman Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 0% 100.00% 100.00% 100.00% 100.00% - no reply - no reply -

Faisal Masoud Al-Saad OSAMA A.HAMED Faisal Masoud Al-Saad Herman Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Herman Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% - NO SLA 100.00% - NO SLA 100.00% 100.00% - NO SLA -

GHULAM RAHMAN Herman

100.00% 0% - NO SLA -

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% - NO SLA 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan Mohammad AL-Dubayyan

100.00% 100.00% - no reply -

Mohammad AL-Dubayyan Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad

100.00% 100.00% 100.00% 100.00% - no reply - no reply - no reply -

Mohammad AL-Dubayyan

100.00% - no reply - no reply -

Medium (From 1 Hour to 3 Days) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Critical (From 1-4 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours) Low (From 1 hour to 1 week) Low (From 1 hour to 1 week) High (From 1-8 Hours)

Mohammad AL-Dubayyan Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan Faisal Masoud Al-Saad Mohammad AL-Dubayyan

100.00% 100.00% 100.00% - NO SLA 100.00% - NO SLA - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply - no reply - no reply -

Faisal Masoud Al-Saad

100.00% - no reply -

Medium (From 1 Hour to 3 Days)

- no reply

Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Mohammed Sajid Mohammed Sajid Mohammed Sajid Mohammed Sajid

Faisal Masoud Al-Saad Mohammed Sajid Faisal Masoud Al-Saad Abdulrahman Alzaidi Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad Faisal Masoud Al-Saad GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN Faisal Masoud Al-Saad Herman GHULAM RAHMAN GHULAM RAHMAN GHULAM RAHMAN Faisal Masoud Al-Saad Faisal Masoud Al-Saad

3964

3964

)1 3420 POS (Dispatch System 9674 3661

POS / Dispatch system (VAS) JDE - Manufacturing

Closed Closed

Medium (From 1 Hour to 3 Days) Medium (From 1 Hour to 3 Days)

Abdulrahman Alzaidi GHULAM RAHMAN

0% 100.00%

0 100 50-60 below 50 no reply NO SLA 0

269 1089 2 5 826 112 2303 2334

11.52527849 46.65809769 0.085689803 0.214224507 35.3898886 4.798628963

Department JDE- Finance JDE - HR & payroll JDE - Maintenance JDE- Manafturing JDE- Store JDE- Supply OHR POS/ VAS

2010 21 19 118 1 44 33 76 77 389

2011 14 18 76 15 56 103 154 436