My computer's gone wrong!

Complete the telephone conversation with auxiliary verbs.

Use contractions where possible.

Damian:

Good afternoon, Computer Helpline, Damian speaking. How can I help you?

Philip:

Oh, at last! Hello, Damian. I _____________ got a real problem with my computer. It _________
(not) working at all!

Damian:

OK, OK. Tell me your name and your company name and describe what ___________ happened.

Philip:

My name's Phil Evans. I ______________(not) work for a company, I'm self-employed. I work at
home, and I ___________ trying to meet an important deadline at the moment. This morning I
___________ working away happily, when suddenly everything stopped and a message came up
on the screen. Then the screen went blank.

Damian:

OK Phil, ______________(not) worry! What ___________ the message say?

Philip:

I can't remember exactly, because I _____________(not) understand it, but I think it said
something about 'not enough memory'.

Damian:

It's OK, Phil. I think I know what the problem is. Tell me, Phil, __________ you switched the
computer off?

Philip:

No, I ____________(not). It's still on.

Damian:

Fine, Phil. Now do exactly what I say. Go to your computer, OK? Can you see a 'W' in the top
right-hand corner? Click on that 'W' with the mouse. What __________ it say? Can you read it to
me?

Philip:

There's a list of three things. First it says ...

Put the words in the correct order to make questions about the conversation. Then answer the questions.
1

Phil / the / is / why /Computer Helpline / ringing

__________________________________________________________________?
Because ___________________________________________________________

work / for / Phil / does / company / which

___________________________________________________________________?
He _________________________________________________________________

doing / when / computer / he / his / was / what / stopped

____________________________________________________________________?
He __________________________________________________________________

Phil / why / remember / message / the / can't

_____________________________________________________________________?
Because ______________________________________________________________

switched / computer / he / has / his / off

_____________________________________________________________________?
No, __________________________________________________________________

Put the words in the correct order to make questions. Then answer them about you.
1

parents / where / were / your / born

Where were your parents born?
They were born in ______________________________________.

moment / what / you / at / are / the/ wearing

______________________________________________________________________?
______________________________________________________________________

play / any / the / at / sports / weekend / you / do

_______________________________________________________________________?
________________________________________________________________________

up / time / morning / what / did / get / this / you

_______________________________________________________________________?
_______________________________________________________________________

Reply to these statements with a suitable question.

1

Joanne's writing an email.

Who's she writing to?

David speaks four languages.

________________________________________________________________________?

I got some lovely presents for my birthday.

________________________________________________________________________?

Joy and Eric paid a lot of money for their house.

________________________________________________________________________?

Brian's cat has just had kittens.

_________________________________________________________________________?

Jackie's going to the cinema on Saturday.

_________________________________________________________________________?

Danny's going shopping.

__________________________________________________________________________?

We had a wonderful holiday.

_________________________________________________________________________?

My job's really interesting.

__________________________________________________________________________?

10

John's talking on the telephone.

__________________________________________________________________________?