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  • James G. Brown 3204 North Oaks BLVD North Brunswick, NJ 08902

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    This document is a resume for James G. Brown. It lists his objective of obtaining a position, along with summaries of his computer skills, clerical skills, equipment operated, and maintenance skills. It then details his work history at Xerox from 1997 to present, where he performed on-site and telephone support, administered desktop and printer/copier support, performed preventive maintenance and repairs, performed mailroom duties, and coordinated audio visual and conference room set-up. It also lists his technical experience and accomplishments, including software and hardware troubleshooting. Finally, it provides details of his education at Mercer County Community College and USNET.

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    This document is a resume for James G. Brown. It lists his objective of obtaining a position, along with summaries of his computer skills, clerical skills, equipment operated, and maintenance skills. It then details his work history at Xerox from 1997 to present, where he performed on-site and telephone support, administered desktop and printer/copier support, performed preventive maintenance and repairs, performed mailroom duties, and coordinated audio visual and conference room set-up. It also lists his technical experience and accomplishments, including software and hardware troubleshooting. Finally, it provides details of his education at Mercer County Community College and USNET.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    49 views1 page

    James G. Brown 3204 North Oaks BLVD North Brunswick, NJ 08902

    Uploaded by

    James G Brown
    This document is a resume for James G. Brown. It lists his objective of obtaining a position, along with summaries of his computer skills, clerical skills, equipment operated, and maintenance skills. It then details his work history at Xerox from 1997 to present, where he performed on-site and telephone support, administered desktop and printer/copier support, performed preventive maintenance and repairs, performed mailroom duties, and coordinated audio visual and conference room set-up. It also lists his technical experience and accomplishments, including software and hardware troubleshooting. Finally, it provides details of his education at Mercer County Community College and USNET.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    JAMES G.

    BROWN 3204 North Oaks Blvd North Brunswick, NJ 08902


    Home: 732-448-1192 Mobile: 732-207-7111 jgbrown1@optonline.net

    OBJECTIVE
    Obtain position as a ________________________________________________________ .

    SUMMARY Computer Skills: Clerical Skills: Equipment Operated: Maintenance Skills: Customer Skills: WORK HISTORY Xerox Woodbridge, NJ Account Support Representative

    A+ Certificate, MCDST/ MCP Certificates, Microsoft Office Suties Job Tickets Software, Inventory/Supplies Management Specialist (Office) All brands copiers; scanners, faxes (Mailing) Pitney Bowes, Neopost; Hasler, USPS and AV Sanitation Technician; Conference Room Coordinator Yellow Belt; Help Desk; Customer Satisfaction/Retention Specialist

    1997 - Present

    Performed on-site and telephone support for 50 Xerox contract sites including but not limited to: Administered desktop and printer/copier support Configured and mapped network copiers and printers Performed preventive maintenance on copiers, scanners, faxes, all-in-ones and effected repairs as needed Performed mailroom duties including distributing incoming, outgoing interoffice mail and funding postage mail meter Operated all carrier software, i.e. UPS, FED EX, USPS Reproduced, finished, laminated booklets and other documents Coordinated audio visual and conference room set-up

    TECHNICAL EXPERIENCE / ACCOMPLISHMENTS

    Software: Installed and configured Win7, XP Pro, Home/2000/Windows NT, MS Office Suites 2000 through 2009, Internet Explorer 6 through 9, Adobe Acrobat, Norton and MacAfee and Malwarebyte Antivirus Security Suites, Firewalls, Norton Ghost Imaging Software, Real and Windows Media Players, and other Diagnostic/Utility Software and experience with Lotus Note. Hardware: Troubleshot and resolved hardware issues on PCs and Xerox, HP, Cannon, Kodak and Pitney Bowes copiers, printers, scanners and faxes. Multiple Vendor Support of client computers and Internal Devices such as motherboards, NIC cards, hard-drives, memory. Experienced with Home Networks, DSL/cable modems, routers and access points. Deployed 300 Compaq, Dell, Gateway, HP, I Macs and clone client workstations. Supported 3,000 computers, 1,000 printers and 60 servers for Trenton Board of Education

    EDUCATION:
    Mercer County Community College, West Windsor, NJ USNET, Edison, NJ

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