Scribd Logo
Upload

Welcome to Scribd!

  • Style 5

    Uploaded by

    mylink
    5 views3 pages
    Fredrick Marks has over 20 years of experience in customer service management roles. He received a BSc in Building Studies from the University of London, where he was awarded the institution building award for best end of year project. His work experience includes roles as Customer Services Manager at NG Consultants and Customer Services Supervisor at Longmire Engineering, where he coordinated teams, set schedules, and was the main point of contact for customers. He also has qualifications in MSCE, health and safety, CCNA, and a full UK driving license.

    Original Description:

    Original Title

    style5

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOC, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Fredrick Marks has over 20 years of experience in customer service management roles. He received a BSc in Building Studies from the University of London, where he was awarded the institution building award for best end of year project. His work experience includes roles as Customer Services Manager at NG Consultants and Customer Services Supervisor at Longmire Engineering, where he coordinated teams, set schedules, and was the main point of contact for customers. He also has qualifications in MSCE, health and safety, CCNA, and a full UK driving license.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    5 views3 pages

    Style 5

    Uploaded by

    mylink
    Fredrick Marks has over 20 years of experience in customer service management roles. He received a BSc in Building Studies from the University of London, where he was awarded the institution building award for best end of year project. His work experience includes roles as Customer Services Manager at NG Consultants and Customer Services Supervisor at Longmire Engineering, where he coordinated teams, set schedules, and was the main point of contact for customers. He also has qualifications in MSCE, health and safety, CCNA, and a full UK driving license.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 3

    Fredrick Marks

    11 Reed street, London, E17 4AS E17 4AS www.VUsolutions.com EDUCATION

    Tel: 02062123345

    07965423411

    Fred@marks.biz

    The University Of London


    Bsc Building Studies - 2:1 Construction Law and Arbitration Construction Maintenance Land Economics and Planning Measurement and Practice

    1990-2000

    Sustainable Construction Business Economics Cultural Context Management of Built Environment

    I was awarded the institution building award for best end of year project.

    King George High School 1990-2000


    GSE A Levels English : B Art : A Physics: A Computing: B

    Maths : A History: C

    WORK EXPERIENCE NG Consultants Responsibilities:


    Customer Services Manager

    1990-2000

    Opening and closing customer services help desk Coordinating a team of 10 customer services staff Setting time tables and work schedules Managing work Rota and payroll hours Answering the telephone to deal with customer complaints Main point of contact between customers and senior management

    Skill acquired:

    Leadership skills Teamwork and group participation Excellence target setting

    Human resources management

    Longmire Engineering Responsibilities:


    Customer Services Supervisor

    1990-2000

    Opening and closing customer services help desk Coordinating a team of 10 customer services staff Setting time tables and work schedules Managing work Rota and payroll hours Answering the telephone to deal with customer complaints Main point of contact between customers and senior management

    Skill acquired:

    Leadership skills Teamwork and group participation Excellence target setting Human resources management

    OTHER QUALIFICATIONS/SKILLS

    1990-2000

    MSCE (Microsoft certified systems engineer) Health and safety certificate CCNA (Cisco certified network administrator Full U.K driving license

    REFERENCES

    1990-2000

    Edward Gooding Department Head Building and Economics Management University of Surrey Room 200 Brown Hill campus Hillcrest, Surrey Tel: 02097865423 Fax: 06735353535

    Peter Summers General Manager NG Consultants RedHouse Victoria SW1V 1JU London Tel: 02097865423 Fax: 06735353535

    You might also like