Interfaith Hospitality Network’ a program of Family Promise” Guide for Volunteer ordinators Oo Maal Let em eam et oe55 yb : : * Family Promise’ - aA Building communities, strengthening lives. Family Promise is an interfaith non-profit organization committed to helping low-income families nationwide achieve lasting independence. We help families accomplish this by providing shelter, meals, and support services for homeless families and through programs designed to redress the underlying causes of homelessness. Family Promise was founded on the belief that Americans are compassionate people who want to make a difference. Our promise has been to link those in need with those who want to help. Sixteen years and 100,000 volunteers later, our pledge is ever broader and deeper. D. C Nd alae Interfaith Hospitality Network-Networks of congregations and { > Hospitality ‘volunteers providing shelter, meals, and support services to homeless: {JA} Network™ families. 0,0, : : Xo Family Mentoring-A homelessness prevention initiative, training Family/9 volunteers to act as advisors and community advocates to at-risk Mentoring families, helping them achieve goals and maintain self-sufficiency. ~ De Just Neighbors-A multimedia interactive educational program that a juste raises awareness of poverty and homelessness and their root causes ighbors tas the first step in establishing community-based responses to a national problem. aS I prot 0 Community (~) Community Initiatives-Fostering local IHN outgrowth programs Initiatives \ such as transitional housing, housing renovation, job training, health 5: WA care services, childcare, and literacy. Family Promise provides technical assistance, publications, speakers, videotapes, and training. For more information, contact Family Promise Phone: (908) 273-1100 71 Summit Ave. Fax: (908) 273-0030 Summit, NJ 07901 Website: www.familypromise.org E-mail: info@familypromise.org This guide may be reproduced freely as long as it is used in connection with Interfaith Hospitality Network programs, For reproduction for other purposes, please request permission from Family Promise. Networks should review this guide and make appropriate supplements, if necessary, to meet their individual needs, (©1999, 2004 Pamsly Promise In All Rights Reserved. Printed inthe USA.Interfaith Hospitality Network Guide for Volunteer Coordinators Contents Acknowledgments ..........----.+++ I. The Role of IHN Coordinators Il. Volunteer Management A. Recruiting Volunteers B. Training and Support ©. Recognition ....... IIL. The Program Accommodations A. Facilities . B. Safoty Measures > ©. Supplies and Equipment . D. Preparing for Host Week . IV. What Happens During Host Week? ...... A, The Schedule... B, Policies and Procedures .. =... C, Handling Difficult Situations V. The Network Committee .........60..00000eeeereeeees as Appendixes A. Emergency Procedures Oe B. Facility Checklist . sd C. Guest Guidelines ..... 16 D. Health Safety .... 7