Kejayaan Hidup

Bergantung kepada setinggi mana pencapaian akademik seseorang

The rules for work are changing. Were being judged by a new yardstick

not just by how smart we are, or by our training and expertise, but also by how we handle ourselves and each other

These rules have little to do with what we were told was important in school

It focuses instead on personal qualities such as initiative empathy adaptability persuasiveness.

I had the lowest CGPA ever in my engineering school, but when I joined the army and went to officer candidate school, I was no. 1 in my class it was all about how you handle yourself, get along with people, work in teams, leadership, and thats what I find to be true in the world of work Co-director of a consulting firm Daniel Goleman, 1999

Guru didakwa tampar pelajar akan dipanggil polis Utusan Malaysia 10 Januari 2008

Sesungguhnya Rasulullah saw bersabda: Kekuatan itu tidak dibuktikan dengan kemenangan bertumbuk, tetapi orang yang kuat itu ialah orang yang dapat mengawal dirinya ketika sedang marah Abu Hurairah r.a.

Emotion

Share the same latin root with Motive, motere, to move Are literally, what moves us to pursue our goals, fuel our motivations and our motives in turn drive our perceptions and shape our actions. Great work start with great feeling. Goleman, 1998

An array of personal, emotional, and social competencies and skills that influence ones ability to succeed in coping with environmental demands and pressures (Bar-On, 1997)
Dr. Reuven Bar-On, the originator of the term EQ

KOMPETENSI KECERDASAN EMOSI

KOMPETENSI PERSONAL

KOMPETENSI SOSIAL

KOMPETENSI PERSONAL

Kesedaran Kendiri / Self Awareness

Pengurusan Kendiri / Self Management

KESEDARAN KENDIRI
Kesedaran Emosi Kendiri/
Emotional self-awareness mengetahui emosi sendiri mengesan impaknya menggunakan gut sense sbg panduan membuat keputusan mengetahui kekuatan seseorang mengetahui batasan

Kesedaran Ketepatan Kendiri/

Accurate self-awareness

Keyakinan Kendiri/
Self-confidence

Kepercayaan yang tinggi terhadap keupayaan diri Kesedaran untuk memahami, menerima dan menghormati diri sendiri. Berpuas dan menikmati kehidupan sendiri dan bersama orang lain, mempamerkan emosi yang positif. Qanaah

Penghormatan Kendiri/ Self-regard Kesejahteraan/

Happiness

Discussion Emotions are contagious

We transmit moods among us Emotions are attention grabbers, operating as warnings, invitations, alarms Powerful messages, conveying crucial information without putting the data into words.

PENGURUSAN KENDIRI SELF MANAGEMENT

Kawalan Emosi Kendiri /Emotional Self-Control Keupayaan mengawal emosi

Kebolehsuaian /Adaptability

Keupayaan menangani perubahan

Amanah /Trustworthiness

Amanah dan boleh dipercayai

Ketekunan /Conscientiousness

Berhati-hati,cermat dan bertanggungjawab

Sambungan..

PENGURUSAN KENDIRI SELF MANAGEMENT

Inovatif /innovation Berorientasikan Pencapaian /achievement Orientated Inisiatif /Initiative Selesa dengan idea, pendekatan,maklumat baru Desakan untuk baiki prestasi sebagai memenuhi piawai kecemerlangan yang ditetapkan Bersedia untuk bertindak & merebut peluang

Optimis /Optimism

Tekal dalam usaha mencapai objektif mengatasi halangan

KOMPETENSI SOSIAL /SOCIAL COMPETENCE

Kesedaran Sosial / Social Awareness

Kemahiran Sosial / Social Skills

MEMBACA PERASAAN ORANG LAIN

MENGENALPASTI EMOSI DAN MEMBACA DENGAN TEPAT EMOSI ORANG LAIN.
1. 2. 3. 4. SEDAR TANDA-TANDA EMOSI. BOLEH MEMBACA BAHASA LISAN DAN BUKAN LISAN. FAHAM DAN BERI PERHATIAN. RASIONAL DALAM MENILAIM PERASAAN ORANG LAIN.

KESEDARAN SOSIAL SOCIAL AWARENESS

Empati / Empathy Membangun Individu lain/Developing others Kesedaran Organisasi / Organizational Awareness Berorientasi Perkhidmatan /Service Orientation Melayani Kepelbagaian /Leveraging Diversity
Sedar akan perasaan dan keperluan

orang lain mengambil berat Kesedaran keperluan pembangunan individu lain & membantu utk peningkatan Keupayaan membaca perubahan emosi selaras dengan perubahan politik semasa.

Boleh menjangka, mengenalpasti dan memenuhi keperluan individu Membina peluang-peluang melalui pelbagai ragam manusia

KEMAHIRAN SOSIAL / SOCIAL COMPETENCE

Kepimpinan berinspirasi /Inspirational leadership
Memandu dan mendorong desakan visi

Komunikasi /Communication Pengaruh / influence Pemangkin Perubahan /Change Catalyst

Menyampaikan maklumat yang jelas dan meyakinkan Menggunakan pelbagai taktik untuk memujuk

Memulakan hala tuju baru

Mengurus dan memimpin perubahan

Sambungan

KEMAHIRAN SOSIAL / SOCIAL COMPETENCE

Membina Perhubungan /Building Bonds
Mendorong dan memupuk hubungan

Kolaborasi dan kerja berpasukan / teamwork and Collaboration Pengurusan Konflik /Conflict management

Membina visi yang dikongsi dan bekerja dengan orang lain untuk mencapai matlamat bersama

Menyelesaikan masalah

MEMBINA KESEDIAAN DAN MENGURUSKAN EMOSI

3 Komponen KKE yang membantu dalam membina kesediaan dan pengurusan emosi

Your thoughts or cognitive appraisals Your physiological changes or arousal action Your behaviors or action tendencies

WHAT YOU NEED TO DO

To understand:
Emotions are produced by an interaction of these 3 components in response to an external events

WHAT YOU NEED TO DO

To remember:
It is your OWN thoughts, bodily changes and behaviors that drive your emotional responses, NOT SOMEONE ELSES actions or external event

WHAT YOU NEED TO DO

To manage:
Managing your emotions means something quite different from stifling them. It means understanding them and then using the understanding to turn the situation to your benefit.

ADVANTAGES OF HAVING HIGH EQ

Able to take another persons perspective Better at listening to others Better at handling of relationships Ability to analyze and understand Better at resolving conflicts

More assertive and skilled in communication Popular and outgoing Friendly Concerned and considerate Sharing, cooperation, helpful More democratic in dealing with others