MGT Overview

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Management: An Overview

What is Management?

Definition: Coordinating work activities so that they are completed efficiently and effectively with and through other people Efficiency: getting the most output from the least input Effectiveness: completing activities so that the organizations goals are attained.

Management is
Getting work done through others
Efficiency

Effectiveness

Managerial Roles
Interpersonal Figurehead
Leader

Informational Monitor
Disseminator

Decisional Entrepreneur
Disturbance Handler Resource Allocator

Liaison

Spokesperson

Negotiator

Management Functions
Classical Management Functions Updated Management Functions

Planning Making Things Happen

Organizing
Meeting the Competition Staffing Organizing People, Projects, and Processes

Leading
Controlling

Levels of Management
Top Level Management

CEO COO CIO General Mgr Plant Mgr Regional Mgr

Middle Level Management

First-Line Management

Office Manager Shift Supervisor Department Manager Team Leader

Top Managers
Responsible for Creating a context for change Developing attitudes of commitment and ownership in employees Creating a positive organizational culture through language and action Monitoring their business environments

Middle Managers
Responsible for
Setting objectives consistent with top management goals, planning strategies Coordinating and linking groups, departments, and divisions Monitoring and managing the performance of subunits and managers who report to them Implementing the changes or strategies generated by top managers

First-Line Managers
Responsible for Managing the performance of entry-level employees

Teaching entry-level employees how to do their jobs


Making schedules and operating plans based on middle managements intermediate-range plans

What Companies Look for in Managers


Technical Skills Human Skill

Conceptual Skill

Design Skill

Core skills and their use in the different levels


Managerial levels
Lower
Middle

Top

Conceptual skills Human skills Technical skills

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