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Management Information Systems: ITEC 1010 Information and Organizations
Management Information Systems: ITEC 1010 Information and Organizations
Management Information Systems: ITEC 1010 Information and Organizations
ITEC 1010
ITEC 1010
Schematic
ITEC 1010 Information and Organizations
Employees Corporate databases of internal data Databases of external data Corporate intranet Decision support systems Executive support systems
Business transactions
Application databases
Expert systems
Operational databases
Scheduled reports
ITEC 1010
Key-indicator report
Summarizes the previous days critical activities Typically available at the beginning of each day
Demand report
Gives certain information at a managers request
Exception report
Automatically produced when a situation is unusual or
requires management action
ITEC 1010 Information and Organizations
P12453
P12453 P12453
C89321
C89321 C03214
CAR
CAR GWA
08/12/96
08/12/96 08/13/96
144
288 12
P1234
P3214 P4902
$3,214
$5,660 $1,224
P12455
P12456
C52313
C34123
SAK
JMW
08/12/96
08J/13/96
24
144
P4012
P3214
$2,448
$720
ITEC 1010
$1,808
$2,406
$1,694
$2,224
$1,014
$2,608
ITEC 1010
ITEC 1010
P12453
P12453 P12453
C89321
C89321 C03214
CAR
CAR GWA
08/12/96
08/12/96 08/13/96
144
288 12
P1234
P3214 P4902
$13,214
$15,660 $11,224
ITEC 1010
ITEC 1010
ITEC 1010
ITEC 1010
Functional Aspects
MIS is an integrated collection of functional information systems, each supporting particular functional areas.
Schematic
ITEC 1010 Information and Organizations
Internet
Business transactions
Accounting MIS
Marketing MIS
Business transactions
Etc.
Extranet
Figure 9.3
ITEC 1010 Information and Organizations
Financial MIS
Provides financial information to all financial managers within an organization.
Schematic
ITEC 1010 Information and Organizations
Financial DSS
Financial MIS
Financial statements
Internet or Extranet
Financial ES
Business transactions
Customers, Suppliers
Figure 9.3
ITEC 1010
Transaction processing system (TPS) Important financial information collected from almost
every TPS - payroll, inventory control, order processing, accounts payable, accounts receivable, general ledger. External sources Annual reports and financial statements of competitors and general news items.
ITEC 1010 Information and Organizations
ITEC 1010
Manufacturing MIS
Schematic
ITEC 1010 Information and Organizations
Manufacturing DSS
Manufacturing MIS
Internet or Extranet
JIT reports
MRP reports Production schedule CAD output
Manufacturing ES
Business transactions
Customers, Suppliers
Figure 9.6
ITEC 1010
ITEC 1010
Marketing MIS
Supports managerial activities in product development, distribution, pricing decisions, and promotional effectiveness
Schematic
ITEC 1010 Information and Organizations
Manufacturing DSS
Business transactions
Marketing MIS
Operational databases
Sales by product
Pricing report Total service calls Customer satisfaction
Manufacturing ES
Figure 9.9
ITEC 1010 Information and Organizations
ITEC 1010
ITEC 1010
ITEC 1010
Manufacturing DSS
Business transactions
Operational databases
Scheduling reports
Training test scores Job applicant profiles Needs and planning reports
Manufacturing ES
Figure 9.12
ITEC 1010 Information and Organizations
ITEC 1010
ITEC 1010
Other MISs
Accounting MISs Provides aggregated information on accounts
payable, accounts receivable, payroll, and other applications.
End of Chapter 9
Chapter 10
ITEC 1010