Ravishanker Singh ROLL NO.-41 Sec-B: Presentation Decision-Making

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RAVISHANKER SINGH ROLL NO.

-41 SEC-B
PRESENTATION DECISION-MAKING

DEFINITIONOF DECISION MAKING

Decision making is the process by which individuals select a course of action among several alternatives , to produce a desired result . Decisionmaking is the process through managers identify organizational problems and attempt to resolve them.

Characteristics of decision-making
1. 2. 3. 4. 5. 6. 7. 8. 9. Goal-oriented. Alternatives. Analytical-intellectual. Dynamic process. Pervasive function. Continuous activity. Commitment of time, effort and money. Human and social process. Integral part of planning.

Awareness of problem

Diagnose And State the problem

Develop the Alternatives

Evaluate the Alternatives

Select the best Alternatives

Implement and verify the decision

Feedback

DECISION- MAKING CONDITIONS


1. 2. 3. 4. Certainty. Risk. Uncertainty. Ambiguity.
ORGANISATIONAL PROBLEM Low Certainty Risk Possibility of failure Uncertainty High Ambiguity Unprogrammed decisions

Programmed decision

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