Shannon R.

Riley
4924 Oaklawn Drive ~ North Little Rock, AR 72116 ~ (501) 378-6648 ~ (501) 908-1132 ~ srriley@ualr.edu

Education
M.Ed., Learning Systems Technology B.A., Professional and Technical Writing Minor: Marketing University of Arkansas at Little Rock University of Arkansas at Little Rock 2012 2007

Current Responsibilities

Responsible for training material maintenance/ development and procedural documentation for Arkansas Blue Cross and Blue Shield Internal Operations Current Administrator for Bluebook Internal Website Current Administrator for Arkansas Chapter of ASTD Chapter Website

Relevant Completed Coursework

Professional and Technical Writing/ Marketing
Technical Style and Editing Editing for Usage and Style Writing for the Workplace Persuasive Writing Nonfiction Survey Writing Internship Cognition and Instruction Legal Writing and Analysis Colloquium in Rhetoric and Writing Nonfiction Writing Theories of Rhetoric and Writing Mass Media Writing Principles of Marketing Marketing Research Business-to-Business Marketing International Marketing

Educational Technology
Administration of Learning Systems Technology Internet and Intranet Learning Systems Fundamentals of Information Technology Introduction to Educational Research Technology and Instruction in Society Learning Theories Cognition and Instruction Systematic Integration of Technology in Learning

Employment
Arkansas Blue Cross and Blue Shield Curriculum and Course Developer/ Technical Writer September 2007 present

Catherines Assistant Manager

March 2005 November 2008

Examples of ABCBS work located at: lrdfil1/EVERYONE/ShannonRiley Personal Portfolio located at: http://shannonrileyportfolio.weebly.com