The process of gathering information in the field of business.

It can be described as the process of enhancing data into information and then into knowledge. Business intelligence is carried out to gain sustainable competitive advantage, and is a valuable core competence in some instances.

 Data from the business environment Business Intelligence Infrastructure Business analytics toolset Managerial users and methods Delivery platform- MIS, DSS, ESS

User Interface

 Production Reports Parameterized Reports

Dashboards/Scorecards
Ad hoc Query/Search/Report Creation Drill Down Forecasts, Scenarios, Models

 Senior Managers to Milddle Managers

Analysts

Operational Employees

BI Can Fail Because it is Often

Reliant on non Real-time data Reactive rather than proactive
Summarizing past rather than looking forward

Esoteric
Employees with necessary business and technical skills are rare

Future BIs will be increasingly

Real-time Proactive Pervasive

Improve Operational efficiency Eliminate report backlog and delays Find root causes and take action Negotiate better contracts with suppliers and customers Identify wasted resources and reduce inventory costs Sell information to customers, partners, and suppliers Leverage your investment in your ERP or data warehouse Improve strategies with better marketing analysis Give users the means to make better decisions Challenge assumptions with factual information

Very high software cost. Expensive and time consuming training. A wide Variety of technology experts. Extensive system upgrade and maintenance. Movement of data between disparate data source. Queries done out of BI systems can be cumbersome and time-consuming to run for end users