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    Great Placeto Work

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    Dinesh Kumar
    The document discusses creating a great workplace by building high-quality relationships through trust, pride and enjoyment. It emphasizes encouraging organizations to improve rather than demanding fixes, and outlines a fundamental model where employees trust management, take pride in their work, and enjoy their coworkers. It also lists clients and principles for client relationship management focusing on listening, asking questions to understand clients, trusting relationships, and identifying success factors.

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    Great Placeto Work

    Uploaded by

    Dinesh Kumar
    14 views1 page
    The document discusses creating a great workplace by building high-quality relationships through trust, pride and enjoyment. It emphasizes encouraging organizations to improve rather than demanding fixes, and outlines a fundamental model where employees trust management, take pride in their work, and enjoy their coworkers. It also lists clients and principles for client relationship management focusing on listening, asking questions to understand clients, trusting relationships, and identifying success factors.

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    insights of GPTW

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    The document discusses creating a great workplace by building high-quality relationships through trust, pride and enjoyment. It emphasizes encouraging organizations to improve rather than demanding fixes, and outlines a fundamental model where employees trust management, take pride in their work, and enjoy their coworkers. It also lists clients and principles for client relationship management focusing on listening, asking questions to understand clients, trusting relationships, and identifying success factors.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    14 views1 page

    Great Placeto Work

    Uploaded by

    Dinesh Kumar
    The document discusses creating a great workplace by building high-quality relationships through trust, pride and enjoyment. It emphasizes encouraging organizations to improve rather than demanding fixes, and outlines a fundamental model where employees trust management, take pride in their work, and enjoy their coworkers. It also lists clients and principles for client relationship management focusing on listening, asking questions to understand clients, trusting relationships, and identifying success factors.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 1

    We believe change can best be achieved by encouraging organisations to aspire to become their best rather than demanding that

    they fix what is wrong. not a prescriptive set of employee benefits, programmes and practices, but the building of highquality relationships in the workplace A great place to work is one in which you trust the people you work for, have pride in what you do, and enjoy the people you work with.

    Fundamental model:

    TRUST the people they work for; Have PRIDE in what they do; and ENJOY the people they work with managements credibility, employees expect to be treated fairly

    Clients: Reliance capital , united spirits , tata teleservices , BMR advisiors

    CRM:

    1)The Power of Listening 2)The Power of Questions


    nvolve your client through appropriate questions that reveal the often unspoken issues, criteria, rationale, perceived risks, motives and vision that are germane to your mutual success. 3)Trust is the defining factor for long-term relationships. 4)Identify success factors for each client interaction,. Then mastering it

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