Identifying Market Segments and Targets

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Identifying Market Segments and Targets

Chapter 8

Levels of Market Segmentation


Segment

Marketing Niche Marketing Local Marketing Customerisation

Segmenting consumer markets


Geographic

Segmentation Demographic Segmentation Psychographic segmentation Behavioural segmentation : Occasions, Benefits, User status,Usage rate, Buyer readiness stage, Loyalty status, Attitude

Segmenting Business markets


Demographic Operating

: Industry, company size, Location

variables: Technology, User or nonuser status, customer capabilities approaches: purchasing function, power structure, nature of existing relationships, purchase polices, purchasing criteria

Purchasing

Situational

factors: urgency, specific application, size of order characteristics: buyer seller similarity, attitudes towards risk, loyalty

Personal

Favorable market segments


Measurable Substantial Accessible

Differentiable
Actionable

Evaluating and Selecting Market Segments


Single

segment concentration Selective specialisation Product Specialisation Market Specialisation Full Market coverage

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