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Identifying Market Segments and Targets
Identifying Market Segments and Targets
Identifying Market Segments and Targets
Chapter 8
Segmentation Demographic Segmentation Psychographic segmentation Behavioural segmentation : Occasions, Benefits, User status,Usage rate, Buyer readiness stage, Loyalty status, Attitude
variables: Technology, User or nonuser status, customer capabilities approaches: purchasing function, power structure, nature of existing relationships, purchase polices, purchasing criteria
Purchasing
Situational
factors: urgency, specific application, size of order characteristics: buyer seller similarity, attitudes towards risk, loyalty
Personal
Differentiable
Actionable
segment concentration Selective specialisation Product Specialisation Market Specialisation Full Market coverage