Professional Documents
Culture Documents
E-Gov Success Factors Korea - Isaac Kim
E-Gov Success Factors Korea - Isaac Kim
E-Gov Success Factors Korea - Isaac Kim
Towards Mobile-Government
September 2012
E-Government Advantages Based on Mobile Technologies for Countries of Central and South Asia
Contents
Seoul - Worlds Most Wired City (June 23, 2011 ABC - 2 minutes 45 seconds)
Republic of Korea one of the poorest 20 countries to one of the richest 20 in 60 years
Promoting Informatization
Building the foundation for nationwide broadband networks Enacting the Framework Act on Informatization Promotion (1996)
Built early e-Government foundation form government budget and the Information and Telecommunication Promotion Fund Around 10 years of continued investment into informatization (1% of State Finance Budget) The ministry in charge of e-Government (MOPAS) set aside a separate budget for horizontal projects involving multiple ministries (prevent duplicative investment and effectively carry out horizontal projects)
Roles of Organizations
Provide institutional and technical support for carrying out e-government projects National Information Society Agency (NIA)
Respective Ministries
Major Results
Before
After
1+days
2-min
36 months (1997)
Success Factors
Technology Support
Participation of experienced System Integration (SI) companies and specialized solution vendors Adoption of practical technology; GIS (Geographical Information System), LBS (Location-Based Services), Component Based Developing technology, etc.
Overcame issues such as public officers' fear of workforce reduction due to e-Government deployment and resistance in using information systems through sustained change management education
* electronic system user training, public officer e-capacity development, informatization contests and so forth
1% of the national budget was invested into e-Government construction every year Created and utilized the Information and Telecommunication Promotion Fund to build early e-Government
* Appropriated 10% of the informatization budget for e-Government support projects by MOPAS in order to effectively implement multi-ministry horizontal projects (2004)
Clear goals, objectives, short and long-term plans with expected expenditure, income streams and deadlines Qualitative, Quantitative Performance Index (KPI) for nationwide level and each project level Designation of an officer or organizing body in charge of project performance
Presidential Committee On Govt National Informatization Strategy Committee chaired by the Prime Minister mediates and private expert and guides the administrative branches Assigned CIO for central and regional e-Government and created dedicated support structures Utilized specialized e-Government technical support agencies
* National Information Society Agency, Korea Local Information Research & Development Institute
e-Government initiatives with the most potential to impact everyday lives of citizens , such as resident registration, vehicle, customs clearance, employment, statistics management etc... were given first priority, which became the foundation for e-Government
* Korea's e-Customs, e-Procurement, and e-Patent solutions grew to become globally recognized brand products
Phase 2 Phase 1
Level 1 Emerging
Level 2 Enhanced
Level 3 Transactional
Towards M-Government
Government Services
Increased utilization of : Phones - Call-center operation Internet - Website development and operation Mobile (smart) phones - Mobile phone services
Prof. Info
ICT
Admin dic.
Movie industry
Broadcast Comm.
Citizen Services
Request
Proposals
E-petition Consumer
Call Center
Job Cast
SME stats
Jons
Commercial Tech
Real Estate
Blue House
Finance Trends
Lifestyle Info.
Traffic
Oil prices
Hiking trails
Incheon airport
Green travel
Forest Trails
Hospital info
Entertain -ment
Travel
Plays
Seaside Tourism
Tourism
Global Competitiveness
1) Customer-oriented M-Government Service New services need to reflect the demand of citizens Usage of location-based information and other new-technologies to provide various interactive services (lifestyle, welfare, disaster management, etc.) and not just simple notification services Convenience first (civil petition services etc.) 2) Establishment of Mobile transaction system Priority on developing electronic payment system core to enhancing efficiency Identify the proper service model to support the administrative works of local governments (processes mapped to system) Utilization of Government Mobile-Office 3) Prevent overlapping and duplication of mobile service Compatibility and Accessibility - develop government-wide mobile services taking into considering technological problems such as regulations and security Develop and spread the shared mobile-based components utilizing a common base
Introduction to NIPA
International Cooperation
NIPA identifies IT needs in collaboration with the host government and implements consulting programs in collaboration with other multi-lateral development partners. For these overseas ICT projects developed by NIPA in partnership with international organizations such as the World Bank (as is this case), ADB, and WIPO, NIPA produces a feasibility study report and provides consulting to suggest relevant IT services for that country. NIPA expands and strengthens cooperation with international organizations so that it improves the development and capacity of human resources (consulting) at the international level.
What is NIPA?
NIPA is a subsidiary agency of the MKE (Ministry of Knowledge Economy) of Korea. NIPA strives for overseas informatization (digitalization) by exporting Koreas advanced ICT in accordance with its plan of sustainable ODA and cooperation with international organizations.
Thank you!
(cc) JD Hancock@flickr
Isaac Kim, Senior Consultant | National IT-industry Promotion Agency (NIPA) icherche@gmail.com | tel) +82 10 9307 0242
Smart Learning is a mobile platform that empowers students by offering online and integrated tools to:
prioritize coursework set goals manage schedules organize study groups find tutor support improve skill sets provide supplemental coursework