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Business Negotiations

Interpret Customer Desires

Players Listening to Their Coaches

At the Game

On the Radio

Players on and off the Field Initiating new Business Promotions

Venders in the Stands

Employees

Fans Getting Directions

Fans Customers

Interpreting Baseball Terminology

Working in the Community

Interacting with the Fans

Boss/Employee Interactions

Executives: Laura Day

Fans Listen to Announcers

Players: Mauer and Willingham

Attracts People

Task Roles and Leadership Functions

Empathetic Listening

Comprehensive Listening

Discriminative Listening

Analytical Listening

Appreciative Listening

How do the Minnesota Twins Utilize Listening throughout the different aspects of their business?

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