Rough Guide to

Performance Coaching

Westmill coaches train learners for performance

JOB performance

Job performance
Effectiveness in my real business situations

not just applied competence

Training targeted on objectives

Defined at SPI Operational tasks Clear precise measurable validatable Not to be confused with
Job description Language problems Learning strategies

and delivered in path activities

(aka pedagogical objectives) Solution to reach objectives Coaching or self-study activities 4 steps:

Diagnose Fix Practise Validate

All path activities correspond to objectives defined for path

Progress towards objectives recorded on 1-5 scale tutor and learner judgement

ADPV is The Real Thing!

Audience-determined Performance Validation Brings the learner s audience into the validation loop

Competence vs performance?
We test competence We validate performance