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  • About e Seva

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    Akshay Jain
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    E-seva was launched in 2001 by the government of Andhra Pradesh to integrate central and state government departments and services through 51 E-seva centers that provide over 66 services to citizens. The vision is to create a knowledge society and reach IT benefits to both urban and rural citizens through efficient, reliable, transparent and scalable services like paying utility bills, obtaining certificates, making reservations, and accessing labor department and permit/license information. This streamlines information gathering and delivery of electronic services for citizens and businesses while improving productivity, cost-efficiency and interfaces between government agencies and citizens/businesses.

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    E-seva was launched in 2001 by the government of Andhra Pradesh to integrate central and state government departments and services through 51 E-seva centers that provide over 66 services to citizens. The vision is to create a knowledge society and reach IT benefits to both urban and rural citizens through efficient, reliable, transparent and scalable services like paying utility bills, obtaining certificates, making reservations, and accessing labor department and permit/license information. This streamlines information gathering and delivery of electronic services for citizens and businesses while improving productivity, cost-efficiency and interfaces between government agencies and citizens/businesses.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    67 views10 pages

    About e Seva

    Uploaded by

    Akshay Jain
    E-seva was launched in 2001 by the government of Andhra Pradesh to integrate central and state government departments and services through 51 E-seva centers that provide over 66 services to citizens. The vision is to create a knowledge society and reach IT benefits to both urban and rural citizens through efficient, reliable, transparent and scalable services like paying utility bills, obtaining certificates, making reservations, and accessing labor department and permit/license information. This streamlines information gathering and delivery of electronic services for citizens and businesses while improving productivity, cost-efficiency and interfaces between government agencies and citizens/businesses.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pptx, pdf, or txt
    of 10

    About E-SEVA

    ABOUT E-SEVA
    E-seva

    was launched on 25th August 2001, by Chandra Babu Naidu E-seva is presently working in Hyderabad, Secunderabad and Rangreddy districts

    AN INTEGRATED APPROACH
    Integration

    of departments - central and state governments. Integration of services. Integration of G2C and B2C. Efficiency, Reliability, Transparency and Scalability are the watchwords at eSeva.

    VISION

    The Government of Andhra Pradesh has a clear vision to create a knowledge society by using Information Technology in all aspects of development and governance. Pioneering efforts are being made to reach the benefits of IT to the citizens - urban and rural, rich and poor, literate and illiterate. The Government is conscious of the dangers of the 'digital divide', and is making special provisions for reaching the 'information have-nots. Wide spectrum of citizen-friendly services that will save citizens the bother of running around various departments.

    Features of E-SEVA

    51 eSeva centres (with 400 service counters) spread over the Twin Cities and Ranga Reddy District. All service counters are facilitated with an electronic queuing system. Operating from 8.00 am to 8.00 pm, on all working days and 9.00am to 1.00pm on holidays (Second Saturdays & Sundays). 'One-stop-shop' for over 66 G2C and B2C services. No jurisdiction limits - any citizen in the twin cities can avail of the services at any of the 51 eSeva service centres. Online services: eForms, eFiling and epayments

    Services offered by E-SEVA


    Payment

    of Utilities Bills Certificates Labour Department Permits and Licenses Information Resevations

    Benefits to Citizens and Businesses


    Streamlined

    & standardized electronic information gathering and access Electronic delivery of services to meet citizen/business expectations and requirements Convenient & anytime, anywhere citizen/business services Significant improvement in G2C,G2B and (even B2C) interfaces

    Benefits to Government
    Increased

    employee productivity Facilitation of information reuse across and within the departments of Government Reduced system maintenance and training requirements by adopting standardised system and process Cost-efficiency in the operation of Government agencies Improvement in Government-to-Government (G2G) interfaces

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