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  • Customer Personal Information

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    diwakar0000000
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    This document is a questionnaire for a customer purchasing a bike. It collects personal information like name, address, age, occupation, income. It asks if the customer already owns a bike and if so, which company. It inquires about who or what influences their decision making and purchase process, such as referrals, who in their family makes the decision, and how they pay. Finally, it questions which features like self-start or disk brakes are important to them and what promotions would attract them most to a bike company.

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    5

    Original Title

    Preface

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    This document is a questionnaire for a customer purchasing a bike. It collects personal information like name, address, age, occupation, income. It asks if the customer already owns a bike and if so, which company. It inquires about who or what influences their decision making and purchase process, such as referrals, who in their family makes the decision, and how they pay. Finally, it questions which features like self-start or disk brakes are important to them and what promotions would attract them most to a bike company.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    1 views2 pages

    Customer Personal Information

    Uploaded by

    diwakar0000000
    This document is a questionnaire for a customer purchasing a bike. It collects personal information like name, address, age, occupation, income. It asks if the customer already owns a bike and if so, which company. It inquires about who or what influences their decision making and purchase process, such as referrals, who in their family makes the decision, and how they pay. Finally, it questions which features like self-start or disk brakes are important to them and what promotions would attract them most to a bike company.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as doc, pdf, or txt
    of 2

    QUESTIONNAIRE

    CUSTOMER PERSONAL INFORMATION:A. Name: - ___________________________________________


    B. Address:-___________________________________________
    ___________________________________________
    ___________________________________________
    C. phone no:-__________________________________________
    D. Age (in year):18 to 20
    26 to 30
    36 to 40

    [ ]
    [ ]
    [ ]

    21 to 25
    31 to 35
    41 & above

    [ ]
    [ ]
    [ ]

    E. Occupation:Services [ ]
    Students [ ]
    Others
    [ ]

    Businessman [ ]
    Professional [ ]

    F. monthly income:5000
    10,000-15,000
    20,000 Above

    [ ]
    [ ]
    [ ]

    5000-10,000
    15,000-20,000

    [ ]
    [ ]

    Sing.___________________
    Date.___________________
    1

    Do you have own bike?

    (a) Yes

    ].

    (b) No [ ]

    If yes than,
    2

    Which company bike do you have at present?


    Company ____________________

    Whom do you refer to purchasing bike?


    (A) News paper
    (B) Friends

    (C) TV advertisement [ ]
    (D) others
    [ ]

    Who is decision maker for purchasing bike in your family?


    (A) Father
    (B) Self

    [ ]
    [ ]

    [ ]
    [ ]

    (B) Mother
    (D) other

    [ ]
    [ ]

    How you purchase bike?


    (A) By cash

    [ ]

    (B) By Loan

    [ ]

    6. Which one of the following features you considers when you


    (a) self start
    (c)digital speed meter1
    (e) tubeless tyre 8%

    [ ]
    [ ]
    [ ]

    purchase bike.

    (b) disk break


    [ ]
    (d) alloy wheel 12% [ ]

    7 Which one of the following attribute influence of show room?


    (a) Availability of bikes [ ]
    (c) Services
    [ ]

    (b) After sales Service [ ]


    (d) Infrastructure
    [ ]

    8 Which one of the following schemes that attract you most.


    (a) special offer
    (c) special gift

    [ ]
    [ ]

    (b) exchange offer


    (d) cash discount

    [ ]
    [ ]

    9 Which ine of the following feature you have purchase Bike.


    (a) self start
    [ ] (b) disk break
    [ ]
    (c)digita speed meter [ ] (d) alloy wheel
    [ ]
    (e) tubeless tyre 8%

    ii

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