Management Style and Communication

Role of a manager
Try to get things done by others Manage people and resources

Leadership & Leadership styles

The 3 elements in every leadership situation You, the leader Your staff

The task to be done

Four Basic Leadership Styles

High Degree of Communication with staff Low High Degree of Directing Staff

Supporting

Coaching

Delegating

Directing

1. Directing
For complex task, when staff not experienced

2. Coaching
People are motivated and motivated

3. Supporting
People are familiar with the task

4. Delegation
People are conversant & efficient with the task

Situational leadership
High Supporting Coaching

Degree of Communication with staff

Delegating Low Degree of Directing Staff Directing High

The specific skills are 1. Analytic Skills 2. Flexibility Skills 3. Communication Skills

1. How to explain clearly and concisely the nature of the task. 2. How to tell people what to do & how to do it. 3. How to encourage people when work is well done 4. How to build relationship with the staff 5. How to share problems with them,and listen to their ideas & feelings 6. How to delegate effectively,so that there is a clear understanding of what problems people should bring to you 7. How to explain why you are behaving differently as a leader in a particular situation