Sustainability means business

Arja Suominen, Finnair SVP, Communications and Corporate Responsibility

1

Sustainability a part of strategy

FINNAIR OFFERS FAST, ECOSMART CONNECTIONS

13 Asian destinations

60 European destinations

Commitment
To customers: Smooth, uncomplicated travelling along the most efficient routes Peace of mind at every stage of the journey

Commitment
To the environment: 24% reduction in emissions per seat from 2009 to 2017 Emissions per seat already reduced by a quarter since 1999

Commitment
To shareholders: To save on carbon is to save on our single largest cost item (fuel) Target of 6% EBIT profit margin will ensure ability to invest in the future

Smart Business
Reduce energy, water and material costs Mitigate risk by staying ahead of legislative curve Increase revenue (premium environmental quality) Preserve revenue (stay with the competition)

The Customers Path

Check-in online or via SMS your phone is your paperless boarding pass We land with a Continuous Descent Approach (CDA) whenever possible to reduce noise, fuel consumption and emissions In 2012 we reutilised 67 per cent of all cabin waste

Peace of mind in the lounge: Recycled moulded fiber wall tiles absorb high-frequency ambient noise

The Four Pillars

Technology Operations Infrastructure Economic measures

Cooperation and dialogue

Thank you!
13