HDB in Singapore implemented business process reengineering (BPR) which improved processes from before to after. Processes were streamlined and made more efficient after BPR was implemented at the public housing authority. Customers now experience faster and simplified services compared to the longer wait times and more complicated processes that existed prior to the business transformation.
HDB in Singapore implemented business process reengineering (BPR) which improved processes from before to after. Processes were streamlined and made more efficient after BPR was implemented at the public housing authority. Customers now experience faster and simplified services compared to the longer wait times and more complicated processes that existed prior to the business transformation.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd
HDB in Singapore implemented business process reengineering (BPR) which improved processes from before to after. Processes were streamlined and made more efficient after BPR was implemented at the public housing authority. Customers now experience faster and simplified services compared to the longer wait times and more complicated processes that existed prior to the business transformation.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as PPTX, PDF, TXT or read online from Scribd