This document outlines an escalation process where any disconnects with certain roles must be escalated within 24 hours, including disconnects between a quality auditor and agent, quality auditor and team leader, quality auditor and operations manager, quality auditor and manager, and directly with a client.
This document outlines an escalation process where any disconnects with certain roles must be escalated within 24 hours, including disconnects between a quality auditor and agent, quality auditor and team leader, quality auditor and operations manager, quality auditor and manager, and directly with a client.
This document outlines an escalation process where any disconnects with certain roles must be escalated within 24 hours, including disconnects between a quality auditor and agent, quality auditor and team leader, quality auditor and operations manager, quality auditor and manager, and directly with a client.