Strategic learning & the balanced scorecard

Kaplan, Robert S; Norton, David P Strategy & Leadership; Sep/Oct 1996; 24, 5; ABI/INFORM Global pg. 18

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.

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