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Kunj Bhagat CS Presentation 1
Kunj Bhagat CS Presentation 1
CODE: 110002
Active Listening
Good listening skills are important in
school the workplace day-to-day living
Good Listeners
Minimize or remove any barriers to communication that may threaten their effectiveness. Physically face towards and pay attention to the speaker. Listen for and verbally confirm the speaker's intent or purpose. Confirm the content or the speaker's request (the who, what, where, when, why and how).
Make sure the speaker has had a complete chance to make his or her point before you speak.
If you don't get the whole message, ask the speaker to repeat what they said.
Try to understand the attitudes, needs and motives behind the words.
Be open to new ideas and allow the speaker to have his or her say.