Professional Documents
Culture Documents
Fehr, R - Stanford Compassion Talk V2
Fehr, R - Stanford Compassion Talk V2
Fehr, R - Stanford Compassion Talk V2
Advantages of forgiveness
Benefits for victims More positive affect Less stress Better health More satisfaction More pro-relationship behavior
Advantages of forgiveness
Research on the idea of revenge as cathartic is mixed.
Risks of revenge
Risks of avoidance
Avoidance is also a problem, especially when the offender is someone you need to work closely with.
Forgiveness lets people off the hook. If I forgive I wont get justice.
Practice restorative justice.
Forgiveness in action
Michigan Health Systems apology program:
Goal
To manage conflict proactively by apologizing when things go wrong, and seek forgiveness.
Effects
Cut litigation costs by $2 million per year Medical liability claims fell 40%