Labor in the Fast-Food Industry (Title of the Paper)

I. II.

Introduction Job Analysis A. Specific Terminology 1. Task-Focused Job Analysis 2. Work-Focused Job Analysis

III.

Recruitment A. Recruitment Process B. Recruitment Ethics 1. Honesty Pays 2. Respectful Rejection

IV.

Employee Selection A. Selection Process B. Knowledge, Skills and Abilities Employers Need

V.

Training and Development A. Training and Development Needs B. Learning Objectives

VI.

Performance Management A. Effective Performance Management B. Performance Appraisal Formats 1. 2. 3. Comparative Absolute Standards Results-Based Formats

VII.

Employee Benefits and Services A. Benefits and Services of Retail Employees B. Benefits and Services of Corporate Employees

VIII.

Conclusion