Core Competence

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The Internal Environment:

Resources, Capabilities and Core Competencies

Ch3-1

External Environment
What the Firm Might Do

Sustainable Competitive Advantage


Internal Environment
What the Firm Can Do

Ch3-2

SWOT Analysis
Strengths (internal) Weaknesses (internal) Opportunities (external) Threats (external)

Ch3-3

Strengths
A STRENGTH is something a company is good at doing or a characteristic that gives it an important capability.

Ch3-4

Weaknesses
A WEAKNESS is something a company lacks or does poorly (in comparison to others) or a condition that places it at a disadvantage

Ch3-5

Strengths and Weakness form a basis for INTERNAL analysis


By examining strengths, you can discover untapped potential or identify distinct competencies that helped you succeed in the past. By examining weaknesses, you can identify gaps in performance, vulnerabilities, and erroneous assumptions about existing strategies.
Ch3-6

Discovering Core Competencies


Discovering Core Competencies

Competitive Advantage
Gained through Core Competencies

Strategic Competitiveness
Above-Average Returns

Core Competencies
Sources of Competitive Advantage

Capabilities
Teams of Resources

Criteria of Sustainable Advantages * * * * Valuable Rare Costly to Imitate Nonsubstitutable

Value Chain Analysis


* Outsource

Resources
* Tangible * Intangible

Ch3-7

Key Question for Managers in Internal Analysis


How do we assemble bundles of Resources, Capabilities and Core Competencies to create VALUE for customers?

Ch3-8

Discovering Core Competencies

Resources
* Tangible * Intangible
Ch3-9

Resources
Tangible Resources
* * * * Financial Physical Human Resources Organizational

What a firm Has...


What a firm has to work with: its assets, including its people and the value of its brand name Resources represent inputs into a firms production process... such as capital equipment, skills of employees, brand names, finances and talented managers

Intangible Resources
* Technological * Innovation * Reputation

Ch3-10

Discovering Core Competencies

Capabilities
Teams of Resources

Resources
* Tangible * Intangible
Ch3-11

Capabilities

What a firm Does...

Capabilities refer to: a companys skills at using and coordinating its resources in a most efficient way.

Capabilities develop over time as a result of complex interactions that take advantage of the interrelationships between a firms tangible and intangible resources that are based on the development, transmission and exchange or sharing of information and knowledge as carried out by the firm's employees.

Ch3-12

Distinction between Resources and Capabilities


Firm-specific valuable resources Capability

Distinctive Competences
Firm specific capability
Ch3-13

Discovering Core Competencies


Discovering Core Competencies

Core Competencies
Sources of Competitive Advantage

Capabilities
Teams of Resources

Resources
* Tangible * Intangible
Ch3-14

Core Competencies

What a firm Does... that is Strategically Valuable

are the essence of what makes an organization unique in its ability to provide value to customers.
Leonard-Barton, Bowen, Clark, Holloway & Wheelwright

...are firm specific strenghts that allow a company to differentiate its products and/or to achieve lower costs than its rivals.
Ch3-15

Discovering Core Competencies


Discovering Core Competencies

Core Competencies
Sources of Competitive Advantage

Capabilities
Teams of Resources

Criteria of Sustainable Advantages


* * * * Valuable Rare Costly to Imitate Nonsubstitutable

Resources
* Tangible * Intangible

* Outsource

Ch3-16

Core Competencies
For a strategic capability to be a Core Competency, it must be:

What a firm Does... that is Strategically Valuable

Valuable Rare Costly to Imitate Nonsubstitutable


Ch3-17

Discovering Core Competencies


Discovering Core Competencies

Core Competencies
Sources of Competitive Advantage

Capabilities
Teams of Resources

Criteria of Sustainable Advantages


* * * * Valuable Rare Costly to Imitate Nonsubstitutable

Value Chain Analysis

Resources
* Tangible * Intangible

* Outsource

Ch3-18

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Primary Activities

Ch3-19

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Research and Development


Primary Activities

Ch3-20

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Research and Development

Primary Activities

Production

Ch3-21

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Primary Activities

Marketing and Sales

Research and Development

Production

Ch3-22

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Marketing and Sales

Research and Development

Production

Primary Activities

Customer Service

Ch3-23

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Company infrastructure

Marketing and Sales

Research and Development

Production

Primary Activities

Customer Service

Ch3-24

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Information systems Company infrastructure

Marketing and Sales

Research and Development

Production

Primary Activities

Customer Service

Ch3-25

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value

Support Activities

Logistics Information systems Company infrastructure

Marketing and Sales

Research and Development

Production

Primary Activities

Customer Service

Ch3-26

Value Chain Analysis


Identifying Resources and Capabilities That Can Add Value Human resources
Support Activities

Logistics Information systems Company infrastructure

Marketing and Sales

Research and Development

Production

Primary Activities

Customer Service

Ch3-27

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