Professional Documents
Culture Documents
Core Competence
Core Competence
Core Competence
Ch3-1
External Environment
What the Firm Might Do
Ch3-2
SWOT Analysis
Strengths (internal) Weaknesses (internal) Opportunities (external) Threats (external)
Ch3-3
Strengths
A STRENGTH is something a company is good at doing or a characteristic that gives it an important capability.
Ch3-4
Weaknesses
A WEAKNESS is something a company lacks or does poorly (in comparison to others) or a condition that places it at a disadvantage
Ch3-5
Competitive Advantage
Gained through Core Competencies
Strategic Competitiveness
Above-Average Returns
Core Competencies
Sources of Competitive Advantage
Capabilities
Teams of Resources
Resources
* Tangible * Intangible
Ch3-7
Ch3-8
Resources
* Tangible * Intangible
Ch3-9
Resources
Tangible Resources
* * * * Financial Physical Human Resources Organizational
Intangible Resources
* Technological * Innovation * Reputation
Ch3-10
Capabilities
Teams of Resources
Resources
* Tangible * Intangible
Ch3-11
Capabilities
Capabilities refer to: a companys skills at using and coordinating its resources in a most efficient way.
Capabilities develop over time as a result of complex interactions that take advantage of the interrelationships between a firms tangible and intangible resources that are based on the development, transmission and exchange or sharing of information and knowledge as carried out by the firm's employees.
Ch3-12
Distinctive Competences
Firm specific capability
Ch3-13
Core Competencies
Sources of Competitive Advantage
Capabilities
Teams of Resources
Resources
* Tangible * Intangible
Ch3-14
Core Competencies
are the essence of what makes an organization unique in its ability to provide value to customers.
Leonard-Barton, Bowen, Clark, Holloway & Wheelwright
...are firm specific strenghts that allow a company to differentiate its products and/or to achieve lower costs than its rivals.
Ch3-15
Core Competencies
Sources of Competitive Advantage
Capabilities
Teams of Resources
Resources
* Tangible * Intangible
* Outsource
Ch3-16
Core Competencies
For a strategic capability to be a Core Competency, it must be:
Core Competencies
Sources of Competitive Advantage
Capabilities
Teams of Resources
Resources
* Tangible * Intangible
* Outsource
Ch3-18
Support Activities
Primary Activities
Ch3-19
Support Activities
Ch3-20
Support Activities
Primary Activities
Production
Ch3-21
Support Activities
Primary Activities
Production
Ch3-22
Support Activities
Production
Primary Activities
Customer Service
Ch3-23
Support Activities
Company infrastructure
Production
Primary Activities
Customer Service
Ch3-24
Support Activities
Production
Primary Activities
Customer Service
Ch3-25
Support Activities
Production
Primary Activities
Customer Service
Ch3-26
Production
Primary Activities
Customer Service
Ch3-27