MBA208 USN

Siddaganga Institute of Technology, Tumkur - 572 103

(An Autonomous Institution under Visvesvaraya Technological University, Belgaum)

Summer Semester M.B.A. Examination August 2009

Knowledge Management
Time: 90 min.
Note: 1. 2. Answer any two questions from Q. No. 1 to Q. No. 3. Question No. 4 is compulsory.

Max. Marks: 50

1. a) What do you understand by the expressions data, information and knowledge in Knowledge Management? b) Explain the steps involved in knowledge audit? c) Explain the reasons for which knowledge management is adopted in an Organization. 3 7 10

2. a) What is core competence? b) Explain the progression of knowledge management as a science. c) Explain the various strategies of managing knowledge workers.

3 7 10

3. a) Make a distinction between tacit and explicit knowledge. b) Explain knowledge management architecture.

3 7

c) Distinguish between the Conventional Information System Life Cycle and Knowledge Management System Life Cycle. 10

4. Explain the need for knowledge management in an educational institution such as a B-School.

10