5124501074

5124501077
5124501080

5124501081

5124501083

5124501087

(Total Quality Management)

.

(Quality Control Circle)

QCC (Total
Quality Control) TQC
(Total Quality Management) TQM
TQM

TQM

TQM

(Total Quality
Management)

"" ..
2529 TQC
(Total Quality Control) QCC
(Quality Control Circle)


"" .. 2534
./ISO 9000

1.

2.


(Quality Control) QC
(Statistic Quality Control)
SQC
.

3.

1.

Intrinsic Technology

2. Motivation for Quality

3. QC Concepts

4. QC Techniques
5. Promotional Vehicles
6. Quality Assurance

Quality Assurance


Intrinsic Technology



1. Intrinsic Technology


Intrinsic
Technology

Intrinsic Technology



2. Motivation for Quality
TQC
Cultural
Change
(Tough)
(Sweat)
(Total Commitment)


.



3. QC Concepts

QC Thinking QC Sense
7

 7
1
2
3

4
5
6
7
.



4. QC Tools

 QC Tools
4.1 The Seven QC Tools
QC 7








95%

.

1
2

3
4
5
6
7

 QC Tools
4.2 The Seven New QC
Tools

1
2
3
4
5
6
7

 QC Tools
4.3
(Statistical Methods)

1 Testing and estimate

2 Design of Experiment
DOE

3 Correcation Analysis
4 Regression Analysis
5 Multivariate Analysis)

 QC Tools
4.4 (Other QC
Techniques)

1 Industrial Engineering (IE)

2 Value Engineering (VE)
3 Operation Research (OR)


5. Promotional Vehicles

5.1 Policy management

5.2 Daily management
5.3 Cross Functional Management
5.4 Bottom up Activities

6. Quality Assurance (QA)

.


2
1.) 2.)





.



3
1.)
2.)
3.)

1.)

2.)

 TQM

1. TQM

 TQM
2.

 TQM
3.

4.

 TQM
5.

6.

 ...