Professional Documents
Culture Documents
Alcatel NSV
Alcatel NSV
LI NI U
Bu chnh, vin thng gn lin vi cng ngh thng tin l ngnh kinh t ln, c s h tng quan trng cho s nghip cng nghip ho, hin i ho t nc, xy dng v bo v T quc, cng l lnh vc gn lin vi nhng thnh tu mi nhn ca cch mng khoa hc cng ngh hin i v ang pht trin nhanh trn th gii. ng v nh nc ta c nhiu Ngh quyt, quyt nh v vn bn php lut nu r nhng mc tiu, nh hng v chnh sch pht trin s nghip Bu chnh - Vin thng. Trong giai on hin nay, trc s pht trin mnh m ca khoa hc cng ngh v xu th hi nhp, cnh tranh ton cu, bu chnh vin thng v cng ngh thng tin nc ta phi pht trin mnh m, i trc mt bc, to iu kin v ng lc cho s pht trin chung ca nn kinh t. t c nhng mc tiu , ngnh bu chnh vin thng v cng ngh thng tin phi c c mt c s h tng vng chc v thit b v cng ngh, mt c s vt cht y v t cht lng tt. Trong giai on ban u, s thiu thn v nhn lc cht lng v cng ngh cao gy ra khng t kh khn. Nu u t t u th s mt rt nhiu thi gian v tin ca. Do , gii php tt nht l tm kim s tr gip v cng ngh v o to ngun nhn lc ca nc ngoi. Trong bi cnh , s ra i ca Cng ty Lin doanh thit b vin thng (ANSV) mt lin doanh gia VNPT v ALCATEL-LUCENT (Php) phn no p ng c yu cu ca tnh hnh. c thnh lp t nm 1993, tri qua 15 nm xy dng v pht trin, hp tc, ANSV c c ch ng vng chc trong ngnh bu chnh vin thng v c mt th phn ln th trng Vit Nam. C th ni, vi cc sn phm cng nghip mang thng hiu ALCATEL, cc phn mm gii php v cc dch v a dng, ANSV l nh cung cp thit b, nh thu cc d n cng trnh vin thng hng u Vit Nam.
Bo co thc tp
Qua thi gian thc tp ti ANSV, ti la chn ti Hot ng xut nhp khu ca cng ty lin doanh thit b Vin Thng Alcatel NSV nhm nm bt v hiu r thm v hot ng xut nhp khu. Trn c s ng gp xut ca mnh nhm hon thin v nng cao hiu qu hot ng XNK ca cng ty.
Bo co thc tp
I.
Hnh 1: Tng quan v Alcatel NSV CNG TY LIN DOANH THIT B VIN THNG, tn ting Anh l ALCATEL NETWORK SYSTEMS VIETNAM, l lin doanh gia TNG CNG TY BU CHNH VIN THNG VIT NAM VNPT v Cng ty ALCATEL LUCENT (Php) theo quyt nh s 629/GP ngy 5/7/1993 ca y ban Nh nc v hp tc v u t. Vn u t ca cng ty lin doanh l 9,1 triu USD, vn php inh ca cng ty lin doanh l 4,668 triu USD, trong : Bn Vit Nam chim 48,8% vn php nh, bng quyn s dng 7500m 2 t, tr gi nh xng hin c v tin Vit Nam Bn nc ngoi chim 51,2% vn php nh, bng thit b my mc v tin nc ngoi. Ti khon ca cng ty c m ti Ngn hng Calyon Chi nhnh H Ni.
Bo co thc tp
Bo co thc tp
3. Hot ng sn xut kinh doanh Sn xut v cung cp cc sn phm v dch v: dch v t vn, thit k xy dng n, gim st lp t, a vo vn hnh, tip th v bo hnh, bo tr, h tr k thut) cho cc d n trong lnh vc chuyn mch Alcatel 1000 E10, thit b truyn dn, h thng di ng GSM, h thng bng rng ADSL v cc thit b vin thng khc do Alcatel v ANSV cung cp ti Vit Nam v cc nc khc. o to cc cn b k thut trnh cao. Dch v sa cha cc thit b vin thng ti trung tm sa cha ca ANSV v ti Php Nghin cu v pht trin phn mm.
Hnh 3: Cc sn phm cng nghip v Cng ngh tip nhn qua cc giai on
Bo co thc tp
ANSV p dng Chnh sch Dch v Chung ca h thng Alcatel trn ton cu, l:
Tm c S Cn Bng Chun
Hin nay, mi trng kinh doanh phc tp i hi i mi i vi m hnh kinh doanh c in. Cnh tranh khc lit v s ph thuc nhiu vo cng ngh khin cc doanh nghip phi tm kim i tc chia x trch nhim trong cc hot ng thit k, qun l v vn hnh cc mng then cht trong hot ng giao dch kinh doanh ca mnh.
Mt Quan h i Tc To Ra Gi Tr Gia Tng Nhm Ti a Ho Hiu Sut
Bn cnh nhu cu kinh t i vi qu trnh chuyn giao cng vic trong mt h thng ra bn ngoi, vic pht trin mt quan h i tc dch v da trn s tin cy tr nn v cng quan trng. Cc nh khai thc v hot ng cng nghip lun i hi phi c nhiu dch v h tr linh hot, cho php duy tr s cn bng gia kh nng ni ti ca doanh nghip v cc gi tr gia tng mong mun. l Quan h i tc Dch v Cn bng Ca Alcatel.
Bo co thc tp
Pht trin trn c s tham vn cht ch cc nh khai thc mng trn ton th gii, Quan h i tc Dch v Cn bng Ca Alcatel c thit k nhm cung cp cho bn s phong ph trong cc la chn mang tnh chin lc, t cc hot ng thu ph, lp t h thng cho n vic qun l ton b mng li ca bn trong khi vn cho php bn duy tr s kim sot chin lc mt cch y trong mi hon cnh.
Vi chnh sch thc hin theo gi cng vic, Quan h i tc Dch v Cn bng Ca Alcatel cung cp mt h thng cc dch v ton din, bao gm c h thng cc gi dch v lin quan n h tng v thit b do Alcatel hay mt i tc khc cung cp. Quan h i tc Dch v Cn bng Ca Alcatel bao gm 3 loi hnh chnh da trn h thng y cc dch v tch hp, thch ng vi tt c cc giai on trong vng i ca h thng. Cc dch v ny cng c th c phi hp cung cp cc dch v hon chnh t A n Z. Alcatel cng c th cung cp cc la chn phong ph cho cc hot ng thu ngoi trn c s cung cp bt c mt t hp bao gm cc chc nng v hot ng phc v cho cng vic qun l h thng ca khch hng trong khi khch hng vn duy tr c tm nhn, kh nng tip cn v qun l chin lc ca mnh. Dch v Thit k v T vn: gip khch hng thit k mt mng li hiu qu nht v mt chi ph cho php gim chi ph vn hnh v chi ph vn trong khi vn m bo mang n s hi lng cho khch hng. Dch v Tch hp v Trin khai: cung cp mt h thng ph hp cc la chn v trin khai v lp t t thit k nh trm, tch hp h thng cc thit b c
Bo co thc tp
ngun gc t cc nh cung cp khc nhau, lp t v vn hnh thit b cho n t hp cc ng dng a phng tin. Cc dch v Tch hp v Trin khai p dng cho cc hot ng sau: Mng, cc h thng, OSS v tch hp cc ng dng Qun l d n u thu o to v chun b ti liu Dch v Bo hnh v Khai thc: cam kt duy tr hot ng v tnh sn sng ca mng lun mc cao trong khi chi ph bo dng gim xung trn c s cung cp ng chng loi ph tng thay th, h tr v tr gip trong qu trnh vn hnh; m bo s hi lng ca khch hng, nh gim c cc chi ph lin quan. ANSV c cc Gi Dch v Bo dng vi nhiu cp h tr khc nhau ph hp vi nhu cu cng vic ca bn. Trnh quc t, h tr theo a phng Quan h i tc Dch v Cn bng Ca Alcatel da trn nn tng mng li dch v ton cu, em n cho cc nh cung cp dch v li ch ton din nh trnh chuyn mn tm th gii v s thu hiu nhu cu ti ch. H thng t chc dch v ton cu, tch hp cao ca ANSV bao gm t hp cc trung tm dch v chin lc theo khu vc v cc c s a phng s to iu kin cho vic tip cn trnh chuyn mn gii ca hng ngn chuyn gia. Vi tim lc k thut bao gm c s vt cht vi trang thit b hin i cng i ng k s c trnh quc t, giu kinh nghim thc tin, ANSV hon ton c kh nng p ng cc yu cu dch v ca khch hng vi cng ngh tin tin nht, m bo s thnh cng v pht trin cho cc khch hng ca mnh. Lp t v vn hnh Tm kim v mua mt bng nh trm Xy dng v lp t mng cp
Bo co thc tp
4. Ngun nhn lc
5. Th phn v i th cnh tranh trong nc: trong nc, ANSV chim th phn rt ln th trng cung cp thit b vin thng, cc phn mm gii php v dch v i km. S d nh vy l do ANSV nhn c nhiu u i t VNPT (1 thnh vin sng lp ca cng ty). Rt nhiu d n m rng ca VNPT v cc cng ty vin thng cc tnh thnh trn khp t nc u chn ANSV lm nh thu. Cc khch hng thng xuyn ca ANSV l VNPT, cc cng ty vin thng cc tnh thnh ph trn c nc, 3 ng ln ca mng vin thng di ng ca Vit Nam l Vinaphone, Mobiphone v Viettel, ngoi ra cn c 1 s cng ty vin thng ca t nhn v ca nc ngoi khc. Mc d l 1 cng ty c th phn ln Vit Nam, tuy nhin ANSV vn c nhng i th cnh tranh ng gm khc trn th trng nh Cng ty TNHH Sn xut
9
Bo co thc tp
thit b vin thng (TELEQ Lin doanh gia VNPT v Nokia Siemens Network), ZTE v Huawei ca Trung Quc, 1 s cng ty ca Nht 6. Tnh hnh doanh thu ca cty
n v tnh: USD Stt 1 2 3 4 5 6 7 Ti sn Tng s ti sn c Ti sn c lu ng Tng s ti sn n Tng s ti sn n lu ng Li nhun trc thu Li nhun sau thu Doanh thu 2007 49 387 791 48 159 524 49 387 791 33 983 804 4 603 533 4 128 865 47 490 953 2006 21 046 325 19 546 001 21 046 325 9 583 641 2 828 287 2 533 001 21 123 592 2005 15 117 052 13 162 307 15 117 052 6 110 863 2 082 855 1 843 276 15,762,384 2004 13 406 307 11 326 140 13 406 307 4 973 716 1 770 173 1 580 173 13 313 876
Doanh thu v li nhun hng nm ca ANSV rt ln chng t ANSV kinh doanh c hiu qu, l mt trong nhng cng ty ln trong ngnh vin thng Vit Nam 7. nh hng pht trin ca cty - Pht trin sn phm
10
Bo co thc tp
11
Bo co thc tp
12
Bo co thc tp
13
Bo co thc tp
c. Quy trnh nghip v xut khu - Thit b h hng sau khi nhn t khch hng t sa cha s c nhp vo kho ca ANSV, sau c kim k, phn loi, ln danh sch, ng kin mi, lm th tc xut kho. - Sau khi lm th tc xut kho, ANSV lm th tc hi quan xut hng i sa cha. H s bao gm: o Hp ng sa cha gia ANSV v Alcatel Lucent (Php) o Cng vn gi cc chi cc hi quan xin tm xut o T khai hi quan tm xut (theo mu) v bng ph lc (danh mc hng ha) km theo o Invoice + Packing list (c nh km vi nhau) o Giy y quyn (nu ANSV nh 1 cng ty giao nhn lm th tc hi quan) Tt c cc giy t trn u c ch k ca Tng gim c v con du ca cng ty. d. Thc trng hot ng tm xut hng i sa cha thi gian qua Hot ng tm xut hng ha i sa cha ca ANSV thi gian qua tng mnh. Lng thit b h hng cn sa cha gi v ANSV tng ln ng k, ch yu l hng ca VIETTEL, Cng ty thng tin di ng VMS Mobiphone v mt s cng ty vin thng khc
14
Bo co thc tp
Stt
Vin thng
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19
An Giang Vng Tu Bc Liu Bn Tre Bnh Dng Bnh Phc Bnh Thun C Mau Cn Th ng Nai ng Thp Kin Giang Lm ng Long An Sc Trng Ty Ninh Tin Giang Tr Vinh Vnh Long
Tng cng
Tr gi l Rack + PC (cha VAT) $1.124,7 0 $2.815,2 0 $8.611,2 0 $4.505,7 0 $10.543, 20 $5.713,2 0 $13.924, 20 $23.342, 70 $7.162,2 0 $7.645,2 0 $5.954,7 0 $6.196,2 0 $11.509, 20 $6.679,2 0 $5.230,2 0 $8.852,7 0 $7.886,7 0 $9.335,7 0 $5.954,7 0 $152.98 6,80
Tr gi l Server (cha VAT) $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $24.730,6 8 $469.88 2,92
Tng tr gi (cha VAT) $25.855,3 8 $27.545,8 8 $33.341,8 8 $29.236,3 8 $35.273,8 8 $30.443,8 8 $38.654,8 8 $48.073,3 8 $31.892,8 8 $32.375,8 8 $30.685,3 8 $30.926,8 8 $36.239,8 8 $31.409,8 8 $29.960,8 8 $33.583,3 8 $32.617,3 8 $34.066,3 8 $30.685,3 8 $622.86 9,72
Tn g s ki n 2 9 33 16 41 21 55 94 27 29 22 23 45 25 19 34 30 36 22 583
Tn kin
ANSV/0907/AGG/001002 ANSV/0907/VTU/001009 ANSV/0907/BLU/001033 ANSV/0907/BTE/001016 ANSV/0907/BDG/001041 ANSV/0907/BPC/001021 ANSV/0907/BTN/001055 ANSV/0907/CMU/001094 ANSV/0907/CTO/001027 ANSV/0907/DNI/001029 ANSV/0907/DTP/001022 ANSV/0907/KGG/001023 ANSV/0907/LDG/001045 ANSV/0907/LAN/001025 ANSV/0907/STG/001019 ANSV/0907/TNH/001034 ANSV/0907/TGG/001030 ANSV/0907/TVH/001036 ANSV/0907/VLG/001022
Bng thng k s kin hng gi sa cha ca 19 cng ty vin thng min Nam 6 thng u nm 2007
S lng thit b h hng gi i sa cha tng nhanh trong thi gian qua cho thy, ngoi l do h hng trong qu trnh hot ng, vn hnh hoc do li ca khch hng gy ra, thit b h hng cng c th do cht lng thit b lp rp ti
15
Bo co thc tp
Vit Nam khng m bo nh thit k v theo yu cu. Do , cn xem xt li cng tc kim nh cht lng b phn lp rp sn phm hn ch c s lng thit b h hng phi sa cha 2. Nhp khu Hot ng nhp khu ca ANSV gm 2 mng chnh l nhp khu thit b linh kin ri v lp rp bn trong nc v ti nhp hng ha tm xut i sa cha sa cha xong. a. Mt hng nhp khu Mt hng nhp khu ca ANSV 100% l cc thit b, linh kin mua t cc kho ca Alcatel nhiu ni trn th gii nh ti: Php, n , c, Thng Hi, Ty Ban Nha v xng ca ANSV lp rp v cung ng theo cc hp ng k kt vi cc khch hng trong nc. b. Ngun cung cp ANSV l cng ty lin doanh do ALCATEL Php gp vn bng cng ngh, my mc tuy nhin cng ngh m Alcatel gp vn vo ANSV khng ANSV c th trc tip sn xut thit b trong nc m phi nhp khu linh kin dng ri SKD, CKD v IKD v lp rp v bn cho khch hng. Hin nay cng ty ALCATEL-LUCENT m rng kho hng ha ca mnh ra rt nhiu nc trn th gii cng bng hnh thc lin doanh, v d nh: Alcatel Php, Alcatel Ty Ban Nha, Alcatel B, Alcatel n , Alcatel c, Alcatel Thng Hi Ty vo chng loi hng ha cn thit m ANSV s k hp ng vi cc ANS khc. c. Quy trnh nghip v nhp khu
16
Bo co thc tp
i vi hng ha nhp khu hay ti nhp, th tc hi quan gm c: - T khai hng ha nhp khu - Danh mc hng ha - Giy y quyn (nu y quyn cho cng ty giao nhn lm th tc hi quan) - Cng vn gi cc chi cc hi quan xin nhp khu hoc ti nhp hng tm xut i sa cha sa cha xong - Vn ti n - Invoice + Packing list d. Kim ngch nhp khu thi gian qua Kim ngch nhp khu ca ANSV trong nm 2007 t hng triu USD chng t hot ng sn xut kinh doanh ang rt pht trin, lng hng ha nhp khu v lp rp cung ng cho cc hp ng ngy cng tng. Sang n nm 2008, do nh hng ca t gi gia ng USD v ng Vit Nam nn hot ng nhp khu ca cng ty c phn chng li do thiu ngoi t mua hng ha nc ngoi. Sau khi t gi c iu chnh, cng ty bt u y mnh li hot ng nhp khu.
17
Bo co thc tp
n hng
Nh cung cp
S lng Tn hng 3AM 19973 (CDROM for FR 2.7) Dao OSA 3 SW PO DO 38/06 MDF Optical Cable Alarm box Handtool ADSL Lightning protection DSLAM SparePart Anten SDH Nam nh ADSL SparePart MDF 191 7K/1011kg Ethernet Swich ADM Equipment 11K/1771kg 193K/1637kg 646K/10391.2kg BSC TC Lifespan BTS Cabinet BTS + feeder BTS+ sparepart MDF 21K/2680kg 16K/2763kg 48K/5356kg 399K/26327kg 1126K/143948.5kg 844K/53418kg 36 kin 1 chic 2 1 kin 3 kin 1K/2.6kg 1K/44kg 1c 2 kin 6K/1274kg 2K/151kg 1493K/139625.81kg 34K/1112kg 1K/55kg
Tng gi tr hng giao (USD) $26,00 $84,50 $100,10 $357,45 $457,50 $1.214,60 $10.404,70 $12.431,67 $17.895,44 $24.039,65 $37.435,01 $37.644,12 $61.939,28 $75.134,67 $145.177,67 $219.597,02 $230.719,53 $444.511,65 $449.191,26 $934.501,80 $1.057.490,04 $1.479.472,50 $1.778.231,30 $4.206.480,16 $314,955.82 $263,379.68
ETS Al.CIT Al.CIT A.L.Bell ASB Forchenbach Al.Espana ASB A.L.B ASB A.S.B ALB ALF ASB ALS ASB ASB ASB ASB Al.Espana ASB ASB ASB Al.CIT
31-Oct-07
DO 027/07 DO036/07
19-Sep-07 4-Oct-07
12-Jan-07
DR 023,024/06
18
Bo co thc tp
Bng thng k lng hng ha nhp khu t cc ANS trn th gii nm 2007
Bo co thc tp
gian v gim chi ph l iu cn thit nhm nng cao hiu qu hot ng kinh doanh.
lm c iu ny, Cng ty c th thc hin mt s gii php sau: - To iu kin thun li v thi gian v tin ca cho cn b nhn vin tham gia cc kha hc v lut php v nghip v xut nhp khu. - C cn b nghip v ca cng ty i nc ngoi hc hi v trao i kinh nghim. - Bi dng, nng cao tinh thn trch nhim trong cng vic ca cn b nhn vin. C nhng quy nh v thng pht hp l khuyn khch nhn vin trong ton cng ty. 3. Ci tin h thng qun l Song song vi vic trin khai thc hin c ch dn ch trong ton cng ty, cn tng cng s lnh o, tp trung iu hnh, thng nht gia cc b phn. Ban lnh o cng ty cn thng xuyn quan tm n cng tc t tng, gi vng n nh v on kt ni b thc hin cc mc tiu ca cng ty. Cc b phn cn thc hin theo hng chuyn mn ho, ch chuyn trch v mt cng on ca cng vic. Bn cnh , cng tc qun l ti chnh cng cn c quan tm chn chnh, cn c quy ch r rng, m bo cng khai, bnh ng, thng nht thc hin trong cng ty. Vic qun l
20
Bo co thc tp
n c thu hi cng n khch hng, cng n ni b cng cn c quan tm gii quyt dt im, nhanh chng hn.
4. Tng cng hot ng Sales/Marketing Trong mt nn kinh t th trng cng vi xu hng pht trin kinh t quc t hin nay, i hi mi cng ty khi tham gia cnh tranh phi xy dng cho ring mnh nhng chin lc marketing hiu qu, ch trng tm kim khch hng. y l yu t quan trng dn n s thnh cng hay tht bi trong hot ng kinh doanh ca cng ty. iu ny c ngha l cng ty phi lun bm st th trng, xc nh chnh xc cc i th cnh tranh, dung lng th trng, cc khch hng tim nng, a ra cc chnh sch Marketing hp l t c c phng hng hot ng c th cho cng ty. Khi hot ng marketing c ch trng th vn kh khn trong vic ch ng tm kim khch hng s c gii quyt, cng ty s nm bt c nhu cu ca khch hng t a ra cc ch trng p ng nhng nhu cu .
21
Bo co thc tp
KT LUN
Bu chnh, vin thng gn lin vi cng ngh thng tin l ngnh kinh t ln, c s h tng quan trng cho s nghip cng nghip ho, hin i ho t nc, xy dng v bo v T quc. Trong giai on hin nay, trc s pht trin mnh m ca khoa hc cng ngh v xu th hi nhp, cnh tranh ton cu, bu chnh vin thng v cng ngh thng tin nc ta phi pht trin mnh m, i trc mt bc, to iu kin v ng lc cho s pht trin chung ca nn kinh t. Hin nay, trc thc t ngnh vin thng khng ch pht trin trong nc m cn phi hi nhp quc t, s cnh tranh gia cc cng ty vin thng ngy cng gay gt v khng ch dng li bin gii quc gia m cn din ra trn th gii. ANSV nhn thc r c nhng nhim v trc mt v lu di nng cao cht lng v hiu qu kinh doanh nhm to c uy tn i vi khch hng, gi c ch ng vng chc trn th trng trong nc v vn ra th trng quc
22
Bo co thc tp
t. Vi s n lc ca ton th lnh o v nhn vin cng ty Lin doanh thit b vin thng ANSV cng vi nhng chnh sch ng n ca Nh nc, chc chn hot ng xut nhp khu ca ANSV s cn pht trin v phong ph hn na, tr thnh cng ty vin thng hng u Vit Nam v xng tm khu vc v th gii.
23