H HNG D DN S S DNG INTERNETBANKING

H HNG D DN S S DNG

Gi Gii thi thiu: ...................................................................................................................................... 2 ng nh nhp: .................................................................................................................................... 3 Hng d dn kch ho hot lo loi hnh xc th thc dng cho thanh ton qua InternetBanking: ... 6 Khch hng ng k k s s dng cc s sn ph phm d dch v v thu thuc phn h h thanh ton trn InternetBanking: ....................................................................................................................... 9 Thot kh khi ch chng ng trnh: trnh: ........................................................................................................... 11 Thng tin c nhn: nhn: ..................................................................................................................... 12 Truy v vn ti kho khon: .................................................................................................................... 14 Chuy Chuyn kho khon trong h h th thng nh nhn b bng ti kho khon i v vi Khch hng C Nhn: Nhn: ....... 19 Chuy Chuyn kho khon trong h h th thng nh nhn b bng CMND i v vi Khch hng C nhn nhn..36 Chuyn khon ngoi h thng n tt c cc Ngn hng trong nc.....................................47 ton: Thanh ton : ................................................................................................................................. 23 Thanh ton ha n:.............................................................................................................. 23 Thanh ton th th tn d dng ........................................................................................................ 29 Mua hng ............................................................................................................................... 44 Np tin in t .........................................................................................................................44

1/54

H HNG D DN S S DNG INTERNETBANKING

Gi Gii thi thiu: - InternetBanking l knh giao dch Ngn hng in t do Sacombank cung cp n Khch hng thng qua phng thc giao tip bng Internet, theo Khch hng c th truy cp vo website ca Sacombank bng thng tin ng nhp s dng cc sn phm, thc hin cc giao dch Sacombank cung cp qua knh ny trn Ti khon Khch hng s hu. - Hin ti knh InternetBanking ca Sacombank ang trin khai cc sn phm, dch v sau:
+ + + +

Sn ph phm truy v vn thng tin s s d v giao d dch ti kho khon TGKKH Sn ph phm truy v vn thng tin s s d v giao d dch ti kho khon TGCKH Sn ph phm truy v vn ti kho khon Ti Tin vay Sn ph phm chuy chuy uyn ti tin trong h h th thng Sacombank nh nhn b bng ti kho khon Sn ph phm thanh ton ha n Sn ph phm thanh ton th th tn d dng
s dng InternetBanking, Qu khch vui lng s dng M kch hot v Mt khu do Ngn hng cp kch hot, to thng tin ng nhp dch v trn website http://www.ehttp://www.e-sacombank.com ngay sau khi hon tt th tc ng k ti quy. s dng cc sn phm dch v thuc phn h thanh ton trn InternetBanking, Qu khch vui lng ng k thm loi hnh xc thc (SMS/Token) ti quy v kch hot loi hnh xc thc trn website www.e-sacombank.com. trc khi s dng sn phm dch v.

+ +

- Lu :
+

2/54

H HNG D DN S S DNG INTERNETBANKING

ng nh nhp:

1. ng nh nh p l ln u:
+

B1: Qu khch truy cp vo website www.ewww.e-sacombank.com. Nhp s xc nhn truy cp dch v theo s hin th mu cam.

Nhn nt Xc nhn, khi chng trnh hin th mn hnh trang InternetBanking:

3/54

H HNG D DN S S DNG INTERNETBANKING

B2: Click chn Kch hot s dng mn hnh s xut hin trang Quy nh chung, Qu khch vui lng c nhng quy nh chung ca website. Nhn nt ng cui quy nh tip tc.

B3: Nhp M kch hot v Mt khu m Ngn hng cp vo M truy cp v Mt khu theo chng trnh yu cu. Nhn nt Kch hot, chng trnh s hin th thng tin khch hng v cc thng tin qu khch cn nhp liu. Qu khch t to thng tin ng nhp gm: Tn ng nhp, Mt khu v S nh danh theo hng dn trn chng trnh

4/54

H HNG D DN S S DNG INTERNETBANKING

Trng hp chng trnh bo li, Tn ng nhp mi ca Qu khch c th b trng vi Tn ng nhp ca mt khch hng khc, Qu khch vui lng nhp mt Tn ng nhp mi. S nh danh c xem nh mt khu th hai ca Qu khch.
+

B4: Nhp chn nt Kch hot hon tt thao tc kch hot to thng tin ng nhp. Trng hp Qu khch khng ng k loi hnh xc thc: chng trnh s hin th mn hnh thng bo kch hot s dng thnh cng:

5/54

H HNG D DN S S DNG INTERNETBANKING

Trng hp Qu khch c ng k loi hnh xc thc chng trnh s hin th tip mn hnh kch hot thit b xc thc Qu khch thc hin kch hot xc thc theo B d n Bc 2 - H Hng d

kch ho hot lo loi hnh xc th thc dng cho thanh ton qua InternetBanking ni dung bn di.
H Hng d dn kch ho hot lo loi hnh xc th thc dng cho thanh ton InternetBanking: Khi ng k/ng k mi loi hnh xc thc, Qu khch thc hin kch hot xc thc sau khi ng nhp vo InternetBanking nh sau:
+

B1: Sau khi ng nhp IB thnh cng, xut hin mn hnh InternetBanking, Qu khch chn nt Kch hot xc thc trn mn hnh.

6/54

H HNG D DN S S DNG INTERNETBANKING

B2: Chng trnh s hin th mn hnh kch hot, c th:

Vi loi hnh xc thc SMS:

Qu khch kim tra s in thoi chng trnh hin th (s in thoi nhn m xc thc) v gi yu cu nhn m xc thc kch hot kch hot thit b xc thc bng cch nhp chut vo mu cam Gi m xc thc qua SMS

7/54

H HNG D DN S S DNG INTERNETBANKING

Qu khch nhp M xc thc c h thng gi t ng vo s in thoi di ng Qu khch ng k. Nhn nt kch hot mu cam thc hin kch hot thit b xc thc

Vi loi hnh xc thc Token: Qu khch nhp s S/N th hin

mt sau thit b v M xc thc th hin trn thit b Token (Qu khch ly M xc thc bng cch nhn nt trn thit b).

8/54

H HNG D DN S S DNG INTERNETBANKING

Sau khi kch hot loi hnh xc thc thnh cng, chng trnh hin th thng bo thnh cng:

Khch hng ng k s dng cc sn phm dch v thuc phn h thanh ton trn InternetBanking: K t ln ng nhp th hai vo chng trnh InternetBanking tr v sau, Qu khch thc hin nh sau:
+

B1: Vo website www.ewww.e-sacombank.com. Nhp s xc nhn truy cp dch v theo s hin th mu cam. Nhn nt Xc nhn. B2: Ti mc ng nhp s dng, nhp Thng tin ng nhp Tn ng nhp, Mt khu v S nh danh to ng nhp s dng dch v.

9/54

H HNG D DN S S DNG INTERNETBANKING

B3: Khi ng nhp thnh cng mn hnh s hin th trang Cho mng ng nhp v Qu khch c th s dng cc chc nng ng k trn InternetBanking.

10/54

H HNG D DN S S DNG INTERNETBANKING

Thot kh khi chng trnh: trnh: T hng thng tin ng nhp trn mn hnh, Qu khch nhn vo nt Thot mu vng thot khi chng trnh

Khi thot, mn hnh hin th trang:

11/54

H HNG D DN S S DNG INTERNETBANKING

Thng tin c nhn: - Chc nng ny cho php Qu khch thay i mt khu, s nh danh, thng tin ngi s dng, thng tin khch hng v xem chi tit thng tin ng nhp. - Ty vo chc nng mun s dng, Qu khch chn dch v Thng tin c nhn t Menu Danh mc tc v v chn dch v s dng. Qu khch thc hin theo hng dn ca mn hnh chng trnh:

1.

i m kh u: mt kh

2.

i s s nh danh:

12/54

H HNG D DN S S DNG INTERNETBANKING

3.

i thng tin ng ng i s s dng:

4.

i thng tin khch hng:

13/54

H HNG D DN S S DNG INTERNETBANKING

5.

nh p Xem thng tin ng nh

Truy v vn ti kho khon: Dch v ny cho php Qu khch xem c thng tin cc ti khon ca mnh ti Sacombank: 1. 2. T Menu Danh mc tc v , Qu khch Chn Truy vn thng tin Nu Qu khch c Ti khan Tin gi Khng k hn (TGKKH); Tin gi C k hn (TGCKH); Ti khan tin vay ti Sacombank, mn hnh s hin th trang Truy vn ti khan vi cc thng tin ti khon tng ng:

14/54

H HNG D DN S S DNG INTERNETBANKING

3.

Trong tng loi ti khon, Qu khch c th chn truy vn mt trong cc thng tin sau: 3.1 Ti kh khan TGKKH: Khi Chn Ti khon TGKKH t trang Truy vn ti khan, Qu khch xem c chi tit thng tin ti khon TGKKH v thc hin truy vn thng tin 10 giao dch sau cng, giao dch ty chn v s ph ti khan. Qu khch c th thc hin nhanh dch v Chuyn khan t trang mn hnh chi tit Ti khan TGKKH

15/54

H HNG D DN S S DNG INTERNETBANKING

3.2

Ti kho khon TGCKH: Khi Chn Ti khon TGCKH t trang Truy vn ti khan, Qu khch xem c chi tit thng tin ti khon TGCKH

3.3

Ti kho khon ti tin vay: Khi Chn Ti khon tin vay t trang Truy vn ti khan, Qu khch xem c chi tit thng tin ti khon tin vay v thc hin truy vn thng tin Chi tit gc, li tr, Chi tit lch gii ngn , Lch tr n v chi tit lch gii ngn:

16/54

H HNG D DN S S DNG INTERNETBANKING

4.

Qu khch thc hin truy vn lch s giao dch ti khan theo tng thi im: B1: Chn chc nng lch s giao dch trong Tab menu Truy vn ti khan:

17/54

H HNG D DN S S DNG INTERNETBANKING

B2: Chn loi ti khan truy vn v thi im cn truy vn B3: Qu khch c th xem cc giao dch chi tit chn hoc ti cc giao dch chi tit v my bng cc nhn nt Lu giao dch hoc in cc giao dch chi tit bng cch nhn nt In s ph :

18/54

H HNG D DN S S DNG INTERNETBANKING

Chuy Chuyn kh khan trong h h th thng nh nhn b bng ti kho khon i v vi Khch hng C Nhn: Dch v ny cho php Qu khch thc hin chuyn tin t mt ti khon sang mt ti khon khc trong cng h thng Sacombank. 1. B1: T To giao d dch
+

Qu khch Chn th Chuy thc hi hin giao d dch trong dch v Chuy Chuyn kh khan trn menu Danh m mc tc v v hoc Chn mc Th Thc hi hin trong trang thng tin chi tit ti khan TGKKH. Chng trnh xut hin mn hnh Thng tin chuy chuyn kho khon cho php ngi dng son lnh chuyn khon n 01 ti khan ca ngi th hng m ti Sacombank :

19/54

H HNG D DN S S DNG INTERNETBANKING

Trong :
C nhn/n v v chuy chuyn TK s s: Qu khch ch chn ti kho khon thanh ton c ca Ng Ngi chuy chuyn H tn: tn c ca ch ch ti kho khon thanh ton Ti Sacombank: chi nhnh qu qun l ti kho khon thanh ton S d: s s d ti kho khon hi hin t ti Hn m mc cn l li trong ngy: h hn m mc giao dch cn l li trong ngy c ca Qu khch Hn m mc giao d dch: h hn m mc t ti a trn m mt giao d dch
+

C nhn/n v v th th h hng: Ph Phm vi chuy chuyn: Qu khch ch chn trong h h th thng Sacombank Ti kh khan: Qu khch nh nhp s s ti kh khan c ca Ng Ngi th th h hng S ti tin b bng s s: Qu khch nh nhp s s ti tin c cn chuy chuyn Ni dung thanh tan: Qu khch nh nhp di din gi gii n ni dung c cn thanh tan cho Ng Ngi th th h hng

Sau khi nhp y cc thng tin trn mn hnh th thc hi hin giao dch, Qu khch nhn nt Xc nh nhn (mu cam bn di mn hnh), mn hnh xc nh nhn thng tin hin th thng tin lnh giao dch to xut hin:

20/54

H HNG D DN S S DNG INTERNETBANKING

2. B2: Ki Kim tra giao d dch t to: Qu khch kim tra thng tin chi tit giao dch:
+

Nu ng thc hin giao dch, Qu khch nhn nt xc nh nhn (mu cam). Nu mun thay i thng tin giao dch, Qu khch nhn nt quay v v (mu cam) tr li mn hnh th thc hi hin giao d dch ,thc hin iu chnh thng tin. Sau khi thc hin iu chnh th ngi s dng phi bm nt xc xc nh nhn tip tc thc hin giao dch Sau khi xc nhn giao dch, chng trnh s hin th mn hnh xc th thc Qu khch thc hin xc thc giao dch

3. B3: Xc th thc giao d dch

+

Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc thc vo s in thoi di ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc. hon tt giao dch Qu khch cn nhp M xc thc vo nhp m xc thc v nhn nt xc nhn. M xc thc ch c th dng 01 ln duy nht, mi ln thc hin giao dch Qu khch s s dng 01 M xc thc khc nhau nhn OTP/ SMS gi n in thoi ca Qu khch (ty theo ng k ca qu khch) m bo tnh bo mt v an ton giao dch.

21/54

H HNG D DN S S DNG INTERNETBANKING

Trng hp Qu khch cn iu chnh thng tin, nhn nt Quay li tr li cc mn hnh to lnh giao dch v thc hin iu chnh. Trng hp Qu khch khng mun tip tc thc hin giao dch (hy b giao dch), Qu khch chn chc nng th thc hi hin giao dich trn thanh menu Danh m mc d dch v v thc hin to lnh khc (nu c). Sau khi xc nhn thc hin giao dch thnh cng, chng trnh s hin th mn hnh thng bo:

22/54

H HNG D DN S S DNG INTERNETBANKING

4. Qu khch c th truy vn thng tin giao dch va to ti giao dch t to trong ct Menu bn tri:

Thanh ton:

Thanh ton ha n:
Dch v ny cho php Qu khch c th thc hin thanh ton ha n cho cc nh cung cp dch v bng cc giao dch chuyn khon qua InternetBanking nh ha n in, nc, in thoi B1: Ch Chn lo loi ha n, n, nh cung c cp d dch v v cn thanh ton

23/54

H HNG D DN S S DNG INTERNETBANKING

Qu khch Chn Thanh ton ha n Thanh ton n trong dch v Thanh ton trn menu Danh Danh m mc tc v v .

Chng trnh xut hin mn hnh Th Th Thc hi hin l lnh thanh ton cho php Qu khch chn loi ha n v cng ty cung cp dch v c ha n cn thanh ton

B2: To l lnh thanh ton ha n

24/54

H HNG D DN S S DNG INTERNETBANKING

Ty theo yu cu ca tng nh cung cp dch v, Qu khch thc hin tra cu/nhp cc thng tin ca ha n cn thanh ton theo cc trng thng tin hin th trn mn hnh Th Thc hi hin lnh thanh ton

B3: Ki Kim tra thng tin giao d dch t to Sau khi kim tra y thng tin va nhp/tra cu trn mn hnh Th Th Xc nh Thc hi hin l lnh thanh ton, ton, Qu khch nhn nt Xc nhn (mu cam bn di mn hnh), chng trnh hin th mn hnh xc nhn thng tin hin th thng tin lnh thanh ton to

25/54

H HNG D DN S S DNG INTERNETBANKING

Nu ng thc hin giao dch, Qu khch nhn nt Xc Xc nh nhn Nu mun thay i thng tin giao dch, Qu khch nhn nt Quay v tr li mn hnh Th Thc hi hin l lnh thanh ton iu chnh thng tin. Sau khi thc hin iu chnh th Qu khch phi nhn nt Xc nh nhn tip tc thc hin giao dch.

Sau khi xc nhn giao dch, chng trnh s hin th mn hnh Xc th thc Qu khch thc hin xc thc giao dch:

B4: B4: Xc th thc giao d dch

26/54

H HNG D DN S S DNG INTERNETBANKING

- Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc thc vo s in thoi di ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc.

- M xc thc ch c th dng 01 ln duy nht m bo tnh bo mt v an ton giao dch ca Qu khch. - Trng hp Qu khch cn iu chnh thng tin, nhn nt Quay Quay l li tr li cc mn hnh to lnh giao dch v thc hin iu chnh. - Trng hp Qu khch khng mun tip tc thc hin giao dch (hy b giao dch), Qu khch chn chc nng Thanh Thanh ton ha n n trn thanh menu Danh Danh m mc d dch v v thc hin to lnh khc. - Sau khi giao dch c thc hin thnh cng, chng trnh s hin th mn hnh thng bo:

27/54

H HNG D DN S S DNG INTERNETBANKING

Ty theo tng nh cung cp dch v c th, Qu khch c th s dng dch v nh nhc n n t ng hoc ci s sn l lnh thanh ton bng cch ng k dch v sau khi thc hin thanh ton ha n thnh cng (vi tn gi nh do Qu khch t to)

Thc hin giao dch khc

B5: Qu khch c th th th thc hi hin thanh ton nhanh cc ha n ci t bng cch Chn vo pop-up ngoi mn hnh khi ng nhp InernetBanking

28/54

H HNG D DN S S DNG INTERNETBANKING

B6: Qu khch c th xem thng tin cc giao dch to ti L Lnh thanh ton th thc hi hin

Thanh ton th th tn d dng: ng:

Dch v ny cho php Qu khch c th thc hin thanh ton Th tn dng bng cc giao dch chuyn khon qua InternetBanking Qu khch c th thc hin Thanh ton th tn dng bng 2 cch trn h thng InternetBanking; Cch 1: 1 Qu khch Chn Thanh ton ha n n trong dch v Thanh Thanh ton Danh m ton trn menu Danh mc tc v v .

29/54

H HNG D DN S S DNG INTERNETBANKING

Chng trnh xut hin mn hnh Th Th Thc hi hin l lnh thanh ton cho php chn loi ha n v cng ty cung cp dch v Qu khch mun thanh ton

Cch 2: : Qu khch Chn Thanh ton Th Th tn d dng ng trong dch v Thanh Thanh ton Danh m ton trn menu Danh mc tc v v .

30/54

H HNG D DN S S DNG INTERNETBANKING

B1: Tra c cu thng tin th th tn d dng -

Tr h p Qu khch thanh ton th th tn d d ng c c a chnh mnh: Trng h Khi tra c cu b bng s s th th, nh nhp s s th th:

Hin th th thuc Qu khch theo S th, tn KH v s CMND

Qu khch nhp chut vo S th chng trnh hin th thng tin chu k thanh ton

c u b s CMND, nh nh p s Khi tra c bng s s CMND

31/54

H HNG D DN S S DNG INTERNETBANKING

Hin th cc th thuc Qu khch theo S th, tn KH v s CMND.

Qu khch nhp chut vo S th c nhu cu thanh ton, chng trnh hin th thng tin chu k thanh ton

Tr h p Qu khch thanh ton c cho d ng khc khc, , Trng h ho ch ch th th tn d th c hi hi n tra c c u b s th Qu khch th bng s th cn thanh ton, khng th hi n tra c c u b thc hi bng CMND

Hin th th thuc Qu khch theo S th, tn KH v s CMND 32/54

H HNG D DN S S DNG INTERNETBANKING

V l

do bo mt thng tin, chng trnh ch hin th 04 s u v 04 s cui B2: Nh Nhp s s ti tin mu mun thanh ton: ton: Qu khch nh nhp s s ti tin mu mun thanh ton v ch chn Thanh ton ha n

ca Th tn dng

B3: Ki Kim tra thng tin l lnh thanh ton Chng trnh s hin th ton b ni dung lnh thanh ton Qu khch kim tra. Nu ng thc hin giao dch, Qu khch nhn nt Xc Xc nh nhn Nu mun thay i thng tin giao dch, Qu khch nhn nt Quay v nhp li s s ti tin thanh ton. ton

33/54

H HNG D DN S S DNG INTERNETBANKING

Sau khi xc nhn thng tin, chng trnh hin th mn hnh xc thc giao dch.

B4: B4: Xc th thc giao d dch - Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc thc vo s in thoi di ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc.

- M xc thc ch c th dng 01 ln duy nht m bo tnh bo mt v an ton giao dch ca Qu khch. - Trng hp Qu khch cn iu chnh thng tin, nhn nt Quay Quay l l i tr li cc mn hnh to lnh giao dch v thc hin iu chnh. - Trng hp Qu khch khng mun tip tc thc hin giao dch (hy b giao dch), Qu khch chn chc nng Thanh Thanh ton ha n n hoc Thanh ton th Danh m th tn d dng trn thanh menu Danh mc d dch v v thc hin to lnh khc.

34/54

H HNG D DN S S DNG INTERNETBANKING

- Sau khi giao dch c thc hin thnh cng, chng trnh s hin th mn hnh thng bo:

Qu khch c th s dng dch v nh nhc n n t ng i vi th tn dng khi c pht sinh d n da trn s tin thanh ton ti thiu ca k Thng bo giao dch th tn dng mi nht bng cch ng k dch v sau khi thc hin thanh ton ha n thnh cng (vi tn gi nh do Qu khch t to)

- Sau khi ng k d dch v v thnh cng, khi k ng nhp vo mn hnh InternetBanking, Qu khch s nhn c cc pop up thng bo. B5: B5: Xem cc l lnh thanh ton c ci ci t trong danh m mc tc v v Thanh ton Danh m mc l lnh thanh ton

35/54

H HNG D DN S S DNG INTERNETBANKING

B6: Qu khch c th th thanh ton nhanh cc th th tn d dng ci t b bng cch Chn vo pop-up ngoi mn hnh khi ng nhp InernetBanking

Vo Danh mc tc v chn Thanh ton

Ha n ch ch thanh ton

Chuy Chuyn kho khon trong h h th thng nh nhn b bng CMND i v vi Khch hng CNhn CNhn: Nhn:
Dch v ny cho php Qu khch c th thc hin chuy chuy n ti ti n t kho n c m t mt ti kho m ti h h th thng

ng i nh nh n ch ch cn mang CMND/H CMND/H chi chi u d ch no c c a ca Sacombank v ng n b bt k k i im giao d nh ti n. Sacombank nhn ti

Lu : Hnh nh s s dng trong h hng d dn ch ch mang tnh ch cht minh h ha. Qu khch vui lng tham kh kho b bng bi biu ph hi hin hnh.

TO L LNH CHUY CHUYN KHO KHON TRONG H H TH THNG SACOMBANK NH NHN B BNG CMND
B1: Ch Chn Hnh th thc nh nhn l CMND ni dung ph phn C nhn/n nhn/n v v th th h hng

36/54

H HNG D DN S S DNG INTERNETBANKING

Qu khch Chn Th Chuy Danh m Thc hi hin giao d dch ch trong dch v Chuy Chuyn kho khon trn menu Danh mc tc v .

Qu khch chn Hnh th thc nh nhn l CMND ni dung phn C nhn/n v v th th h hng

B2: Qu khch nh nhp li liu cc thng tin c ca Ng Ngi th th h hng nh nhn b bng CMND

37/54

H HNG D DN S S DNG INTERNETBANKING

B3: Chng trnh trnh hi hin th th lnh y nhi nhim chi, Qu khch ki kim tra l li n ni dung, click Quay Quay v v i iu ch chnh, click Xc Xc nh nhn th thc hi hin ti tip t tc

B4: B4: Xc th thc giao d dch

38/54

H HNG D DN S S DNG INTERNETBANKING

Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc thoi di ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc. thc vo s in

M xc thc ch c th dng 01 ln duy nht m bo tnh bo mt v an ton giao dch ca Qu khch. Chng trnh thc hin thnh cng giao dch

Trng hp Qu khch cn iu chnh thng tin, nhn nt Quay Quay l li tr li cc mn hnh to lnh giao dch v thc hin iu chnh.

B5: Qu khch c th th xem giao d dch v va t to mc Giao d dch t to

39/54

H HNG D DN S S DNG INTERNETBANKING

I IU CH CHNH THNG TIN L LNH CHUY CHUYN KHO KHON NH NHN B BNG CMND TH THC HI HIN

40/54

H HNG D DN S S DNG INTERNETBANKING

B1: tr ng nh nh n ti ti n ca Ng ch nh thng tin giao iu ch B1: Qu khch c th th theo di tnh tr Ngi th th h hng ho hoc i dch th thc hi hin trong m mc Hi Hiu ch chnh GD CMND

Trong mc Tr Trng thi trong Danh sch giao d dch i iu ch chnh hin th: iu chnh: Qu khch c nhu cu iu chnh thng tin Ngi th hng ca giao dch to. chi: Ngi th hng c Ngn hng chi tin.

41/54

H HNG D DN S S DNG INTERNETBANKING

B2: B2: Cc nguyn t tc v thao tc i iu ch chnh Qu khch khch c cn lu Qu khch ch c th thc hin iu chnh qua Internet i vi cc lnh chuyn khon trong h thng Sacombank nhn bng CMND cha c thc hin chi tr. S ln Qu khch c th iu chnh i vi 1 giao dch to: ti a 2 l ln Mi ln iu chnh, Qu khch ch thc hin iu chnh 1 trong 2 ni dung 1) H tn ho hoc 2) Nh Nhng thng tin lin quan n CMND Nu Qu khch c nhu cu iu chnh ngoi phm vi iu chnh qua InternetBanking vui lng n im giao dch.

42/54

H HNG D DN S S DNG INTERNETBANKING

B3: B3: Xc th thc thng tin i iu ch chnh Qu khch nhp m xc thc m Sacombank gi qua SMS hoc c hin th t thit b Token (ty thuc vo loi hnh xc thc m Qu khch ng k)

B4: B4: Thng bo th thc hi hin i iu ch chnh thnh cng

43/54

H HNG D DN S S DNG INTERNETBANKING

Np ti tin i in t t
Dch v ny cho php Qu khch d dng thc hin np ti tin cho thu bao tr tr tr trc ca tt c cc

mng di ng t t i Vi Vi t Nam
Lu : Hnh nh s s dng trong h hng d dn ch ch mang tnh ch cht minh h ha. Qu khch vui lng tham kh kho b bng bi biu ph hi hin hnh.

B1: Ch Chn N Np ti tin i in t t trong m mc MUA HNG

Qu khch Chn Np ti Mua hng trn menu Danh Danh m tin i in t t trong mc Mua mc tc v v .

Chng trnh xut hin mn hnh Th Th Thc hi hin l lnh mua hng hng cho php Qu khch chn loi hng ha v cng ty cung cp hng ha

B2: Th Thc hi hin L Lnh mua hng

44/54

H HNG D DN S S DNG INTERNETBANKING

Nhp s in thoi mun np tin

Nu c nhu cu nhn ha n, Qu khch chn C v nhp y thng tin Cty VNPay giao ng a ch (theo yu cu)

B3: Th Thc hi hin L Lnh mua hng

Chng trnh s hin th ton b ni dung lnh thanh ton Qu khch kim tra. Nu ng thc hin giao dch, Qu khch nhn nt Xc nh nhn Nu mu mun thay i thng tin giao dch, Qu khch nhn nt Quay v v nhp li s s i in tho thoi hoc mnh gi th th np

45/54

H HNG D DN S S DNG INTERNETBANKING

B4: Xc th thc giao d dch

Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc. thc vo s in thoi di

46/54

H HNG D DN S S DNG INTERNETBANKING

M xc thc ch c th dng 01 ln duy nht m bo tnh bo mt v an ton giao dch ca Qu khch. Chng trnh thc hin thnh cng giao dch

B5: Qu khch c th th xem giao d dch v va t to mc L Lnh mua hng th thc hi hin

Chuy Chuyn ngoi h h th thng n t tt c c cc Ngn hng trong n nc

Dch v ny cho php Qu khch c th thc hin chuy chuy n ti ti n t kho n c m t mt ti kho m ti h h th thng

ca Sacombank n b bt k k cc ti kho khon th th h hng khc khng cng h h th thng Sacombank

Lu : Hnh nh s s dng trong h hng d dn ch ch mang tnh ch cht minh h ha. Qu khch vui lng tham kh kho b bng bi biu ph hi hin hnh.

47/54

H HNG D DN S S DNG INTERNETBANKING

TO L LNH CHUY CHUYN KHO KHON NGOI H TH THNG SACOMBANK

B1: Qu khch Chn CK ngoi h h th thng trong dch v Chuy Chuyn kho khon trn menu Danh m mc tc v v

Qu khch chn Tnh/TP nh nhn, Ngn hng nh nhn, Chi nhnh nh nhn trong mc C nhn/n v v th th h hng

48/54

H HNG D DN S S DNG INTERNETBANKING

Lu : Qu khch c th nhp thm a ch, PGD ca chi nhnh ngn hng vo mc Thng tin thm

B2: Qu khch nh nhp li liu cc thng tin c ca Ng Ngi th th h hng c ti kho khon ngoi h th thng Sacombank

49/54

H HNG D DN S S DNG INTERNETBANKING

B3: Chng trnh trnh hi hin th th lnh y nhi nhim chi, Qu khch ki kim tra l li n ni dung, click Quay Quay v v i iu ch chnh, click Xc Xc nh nhn th thc hi hin ti tip t tc

50/54

H HNG D DN S S DNG INTERNETBANKING

B4: B4: Xc th thc giao d dch Ty theo gii php thit b xc thc m Qu khch ng k s dng, h thng InternetBanking s x l v hin th ni dung tng ng Qu khch thc hin xc thc giao dch: Vi loi hnh xc thc SMS: h thng s t ng gi M xc thoi di ng Qu khch ng k. Vi loi hnh xc thc Token: Qu khch nhn nt trn thit b ly M xc thc. thc vo s in

51/54

H HNG D DN S S DNG INTERNETBANKING

M xc thc ch c th dng 01 ln duy nht m bo tnh bo mt v an ton giao dch ca Qu khch. Trng hp Qu khch cn iu chnh thng tin, nhn nt Quay Quay l li tr li cc mn hnh to lnh giao dch v thc hin iu chnh. Chng trnh thc hin thnh cng giao dch

B5: Qu khch c th th xem giao d dch v va t to mc Giao d dch t to

52/54

H HNG D DN S S DNG INTERNETBANKING

53/54

H HNG D DN S S DNG INTERNETBANKING Lu : do h thng cha trin khai chng trnh iu chnh lnh chuyn khon ngoi h thng qua InternetBanking, Qu khch c nhu cu iu chnh phi n CN/SGD thc hin.

54/54