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  • Ghana Institute of Management and Public Administration

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    Ernest Kwame Brawua
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    This document outlines the proposal for a dissertation on assessing service quality in Ghana's mortgage industry using Ghana Home Loans Company Limited as a case study. The proposal will examine the background of the issue, identify the problem statement, research objectives and questions, scope, significance, related literature, hypotheses, methodology including population and sampling, data sources, organization of the study, references, and include a questionnaire.

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    SERVICE QUALITY

    Original Title

    DESSERTATION PROPOSAL.docx

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    This document outlines the proposal for a dissertation on assessing service quality in Ghana's mortgage industry using Ghana Home Loans Company Limited as a case study. The proposal will examine the background of the issue, identify the problem statement, research objectives and questions, scope, significance, related literature, hypotheses, methodology including population and sampling, data sources, organization of the study, references, and include a questionnaire.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    43 views2 pages

    Ghana Institute of Management and Public Administration

    Uploaded by

    Ernest Kwame Brawua
    This document outlines the proposal for a dissertation on assessing service quality in Ghana's mortgage industry using Ghana Home Loans Company Limited as a case study. The proposal will examine the background of the issue, identify the problem statement, research objectives and questions, scope, significance, related literature, hypotheses, methodology including population and sampling, data sources, organization of the study, references, and include a questionnaire.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    Download as docx, pdf, or txt
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    GHANA INSTITUTE OF MANAGEMENT AND PUBLIC ADMINISTRATION (SCHOOOL OF BUSINESS ADMINISTRATION)

    SERVICE QUALITY ASSESSMENT IN THE MORTGAGE INDUSTRY: A CASE STUDY OF GHANA HOME LOANS COMPANY LIMITED.

    DISSERTATION PROPOS OUTLINE OF PROPOSAL Background to the Study Statement of the Problem Objectives of the study Scope of the study Significance of the study Review of Related Literature Hypotheses of the study Research Methodology

    Target Population and Sampling Technique Source of data Organisation of the study References Questionnaire

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